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Benesys Jobs (NOW HIRING)

BeneSys, Inc.

Cybersecurity Engineer (Troy, MI)

Troy, MI · On-site

$90 - $100/hr

BeneSys maintains a substantial hybrid infrastructure consisting of on-premises and cloud-based systems that support the organization\'s Cybersecurity and IT Compliance programs. This position ...

BeneSys

Eligibility Coordinator (Murray, UT)

Murray, UT · On-site

$24 - $25.50/hr

Collect completed enrollment forms and add all members and their eligible dependents to the BeneSys computer system and any/all outside carrier systems; send requests for additional documentation on ...

BeneSys

Client Liaison (Troy, MI)

Troy, MI · On-site

$45K - $55K/yr

Ensure smooth execution of updates, rollouts, and enhancements, keeping all BeneSys departments informed of important plan changes and procedural updates. * Establish and manage a dedicated Trustee ...

BeneSys

Customer Success Manager (Carmel, IN)

Carmel, IN · On-site

$75K/yr

Customer Success Manager (Carmel, IN) Summary - BenefitDriven, powered by BeneSys, has over 40 years of experience providing benefits administration technology solutions to Taft-Hartley multiemployer ...

BeneSys

Customer Success Manager (Carmel, IN)

Carmel, IN · On-site

$75K/yr

Customer Success Manager (Carmel, IN) Summary - BenefitDriven, powered by BeneSys, has over 40 years of experience providing benefits administration technology solutions to Taft-Hartley multiemployer ...

BeneSys

Senior Accountant (Troy, MI)

Troy, MI · On-site

$89K/yr

Our Culture BeneSys wants to be a great service provider to the members we serve, and we recognize we can only do that if we are also a great employer with successful employees. In short, our success ...

BeneSys

Pension Coordinator (Livermore, CA)

Livermore, CA · On-site

$35.43/hr

Our Culture BeneSys wants to be a great service provider to the members we serve, and we recognize we can only do that if we are also a great employer with successful employees. In short, our success ...

BeneSys

Benefit Plan Associate (Troy, MI)

Troy, MI · On-site

$45K - $55K/yr

Our Culture BeneSys wants to be a great service provider to the members we serve, and we recognize we can only do that if we are also a great employer with successful employees. In short, our success ...

BeneSys

Pension Processor (DeForest, WI)

De Forest, WI · On-site

$23.63/hr

Our Culture BeneSys wants to be a great service provider to the members we serve, and we recognize we can only do that if we are also a great employer with successful employees. In short, our success ...

New

BeneSys

Document Processor (Troy, MI)

Troy, MI · On-site

$23/hr

Our Culture BeneSys wants to be a great service provider to the members we serve, and we recognize we can only do that if we are also a great employer with successful employees. In short, our success ...

BeneSys

Eligibility Clerical (Phoenix, AZ)

Phoenix, AZ · On-site

$27.28/hr

Our Culture BeneSys wants to be a great service provider to the members we serve, and we recognize we can only do that if we are also a great employer with successful employees. In short, our success ...

BeneSys

Pension Coordinator (Troy, MI)

Troy, MI · On-site

Our Culture BeneSys wants to be a great service provider to the members we serve, and we recognize we can only do that if we are also a great employer with successful employees. In short, our success ...

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Benesys information

See salary details

$8

$26

$61

How much do benesys jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for benesys in the United States is $26.34, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $30.77 per hour, depending on experience, location, and employer.

What is a Benesys?

Benesys is not a job title, but rather the name of a company that provides third-party administration (TPA) services for employee benefit plans. Benesys helps organizations manage health, dental, vision, and other employee benefits by handling administrative tasks such as claims processing, eligibility tracking, and customer service. Their expertise allows employers to focus on their core business while ensuring that employee benefits are managed efficiently and in compliance with regulations.

What are the key skills and qualifications needed to thrive as a Benefits Administrator at Benesys?

To thrive as a Benefits Administrator at Benesys, you need strong knowledge of employee benefits programs, attention to detail, and typically a bachelor's degree in human resources or a related field. Familiarity with HRIS systems, benefits management software, and regulatory compliance tools such as COBRA or HIPAA is often required. Exceptional organizational skills, customer service orientation, and effective communication make you stand out in this role. These competencies are essential to ensure accurate benefits administration, regulatory compliance, and positive experiences for clients and plan participants.

What are some typical challenges faced by Benefits Administrators at Benesys, and how can new hires prepare for them?

Benefits Administrators at Benesys often manage complex employee benefit plans and must ensure accurate, timely processing of enrollments, claims, and compliance tasks. A common challenge is staying up-to-date with changing regulations and plan details while balancing multiple client inquiries. New hires can prepare by familiarizing themselves with industry-standard benefits software and developing strong organizational and communication skills to efficiently address both routine and urgent issues. Collaborating closely with team members and clients is essential for success in this fast-paced environment.

What is the difference between Benesys vs Network Engineer?

AspectBenesysNetwork Engineer
Required CertificationsTypically Cisco, CompTIA, or vendor-specific certificationsCCNA, CCNP, CompTIA Network+
Work EnvironmentIT consulting firms, managed service providers, corporate IT teamsTelecommunications companies, corporate IT departments, ISPs
Industry UsageUsed across various industries for network support and consultingPrimarily in networking infrastructure and design roles
Job FocusNetwork solutions, client support, system integrationNetwork design, implementation, troubleshooting

While both roles involve networking skills and certifications, Benesys often focuses on consulting and client support within diverse industries, whereas Network Engineers typically work on designing and maintaining network infrastructure within organizations. Understanding these differences helps job seekers target the right opportunities based on their skills and career goals.

What cities are hiring for Benesys jobs?

Cities with the most Benesys job openings:

What states have the most Benesys jobs?

States with the most job openings for Benesys jobs include:

What job categories do people searching Benesys jobs look for?

The top searched job categories for Benesys jobs are:

Benesys jobs near you
Infographic showing various Benesys job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 80% Physical, 12% Hybrid, and 8% Remote job distribution, with an average salary of $54,791 per year, or $26.3 per hour.

IT Service Desk Coordinator (Pleasanton, CA)

BeneSys, Inc.

Pleasanton, CA • On-site

$28 - $30/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 21 hours ago

Posted today

BeneSys rating

7.8

Company rating: 7.8 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

151st of 495 rated business services

Job description

IT Service Desk Coordinator (Pleasanton, CA)

Job Summary
The IT Service Desk Coordinator is a member of the BeneSys IT Service Desk and is responsible for providing level 1 support to both BeneSys internal Users as well as those designated Users of external clients/funds.

The IT Service Desk Team consists of a staff of IT Service Desk Analysts, IT Service Desk Coordinators and Desktop Support Administrators with varying levels of skills, experiences and strengths. Each of these team members will be assigned appropriate responsibilities and tasks depending on skill level and need.

The IT Service Desk area at BeneSys can be characterized as a very busy and fast paced team with continual change and shifting priorities. The IT Service Desk Coordinator is expected to be able to adapt to this environment and provide world-class service and support to internal Users and external clients/funds. The IT Service Desk Coordinator will always represent themselves, the team and the company with the highest level of professionalism. Must demonstrate the ability to maintain a positive attitude.
Responsibilities include but not limited to
  • Account “lock-outs”
  • Password Resets
  • Desk Moves
  • Provide Phone Support
  • Ticketing System Support
    • Review submitted tickets
    • Triage and resolve tickets when possible
    • Accurate ticket “coding”
    • Ticket dispatching
  • Provide “walk-up” support
  • Provide “how-to” support
  • Work closely with team members
  • Provide “first contact” support of incoming requests to the Service Desk via telephone, web portal, email, chat and all operational contact types to ensure courteous, timely and effective resolution of Users reported issues
  • Escalate incidents (tickets) with accurate documentation to suitable next level teams, when required
  • Record, track, and document the Service Desk incident (ticket) within the Service Desk application/tool
  • Contribute to the knowledgebase as needed
  • Provide suggestions for continual improvement
  • Prioritize incidents (tickets) and service requests according to defined processes
  • Regular and predictable attendance is an essential function of this job
Physical/Mental Demands, Environment
  • Ability to remain at desk/workstation for long periods of time
  • Wearing a headset all day
  • Ability to lift maximum of 50 lbs.
  • Ability to work long hours, if needed
Minimum Qualifications/Skillset
  • Strong experience supporting Office Apps (specifically O365)
  • Basic knowledge of computer hardware, including desktops and laptops
  • Multi-tasking (listening, comprehending, talk, type, accessing multiple screens)
  • Basic typing skills
  • Polite and courteous
  • Exceptional customer service orientation
  • Ability to stay calm and execute tasks in a high-pressure environment
  • High level of dependability and punctuality is required
  • Strong documentation skills
  • Good written and oral communication skills
  • Excellent problem solving and troubleshooting skills
  • Experience working in a team-oriented, collaborative environment
Work Schedule - Full Time. Monday - Friday, 7:30am - 4:30pm. Position will primarily be in person but offers some at-home flexibility after 90 days.
Competitive Benefits and Compensation Package
  • Paid Time Off (PTO) earned at a rate of 1 day per each full month worked.
  • 12 paid holidays
  • Medical, dental, and vision insurance, with option for dependent coverage
  • Company paid basic life, short-term disability, long-term disability and AD amp;D insurance
  • 401k with employer match
  • Tuition reimbursement program
  • Career development opportunities
  • Referral bonus for all successful full-time referrals
  • Annual opportunities for increases
Pay
The pay range for this position is $28.00 - $30.00 per hour. Actual salary is dependent on location, skills, education, experience and other business factors.
Our Culture
BeneSys wants to be a great service provider to the members we serve, and we recognize we can only do that if we are also a great employer with successful employees. In short, our success is driven by our employees' successes. We want to be a place where people want to work, feel proud of what they do and feel fulfilled both professionally and personally. We want to create a place where employees can find long-term growth and potential.

Our culture focuses on three core values:
  • Collaboration: working together across 31 locations to achieve the best for the company and our clients
  • Dedication: striving to create an environment where all employees work toward a common goal while committing to providing the best customer service to our members and our colleagues
  • Integrity: doing what we say we will do. Upholding strong ethical and moral principles
ADA amp; EEO
Reasonable accommodations will be made so that qualified individuals with disabilities are able to complete the application process and, if hired, fulfill the essential functions of their job.

What BeneSys employees say

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About BeneSys

Sourced by ZipRecruiter

Industry

Insurance and employee benefit funds

Company size

501 - 1,000 Employees

Headquarters location

Troy, MI, US

Year founded

1979

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