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Benefits Counselor Jobs in Raleigh, NC (NOW HIRING)

We are officially hunting for our next Benefits Administrator in Raleigh, NC-someone ready to bring ... Employee Assistance Program with free counseling services, Paid time off • Financial: 401(k) with ...

We are officially hunting for our next Benefits Administrator in Raleigh, NC-someone ready to bring ... Wellness: Employee Assistance Program with free counseling services, Paid time off Financial ...

Substance Abuse Counselor

Durham, NC

$21.25 - $28.50/hr

Full benefits available on DAY ONE * Start accruing up to 3 weeks of PTO starting on DAY ONE ... As a Licensed Clinician, you'll supervise and coach a team of Substance Abuse Counselors who are ...

Counselor

Durham, NC · On-site

$45K - $73K/yr

Counselor Position in Duke Wilmington Office Re: Housing Information Specialist Candidate will be ... retirement benefits, and a wide array of family-friendly and cultural programs to eligible team ...

Counselor

Durham, NC · On-site

$45K - $73K/yr

Counselor Position in Duke Wilmington Office Re: Housing Information Specialist Candidate will be ... retirement benefits, and a wide array of family-friendly and cultural programs to eligible team ...

Showing results 21-40

Benefits Counselor information

See Raleigh, NC salary details

$13

$22

$28

How much do benefits counselor jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for benefits counselor in Raleigh, NC is $22.40, according to ZipRecruiter salary data. Most workers in this role earn between $20.34 and $24.52 per hour, depending on experience, location, and employer.

What is a benefits counselor?

A Benefits Counselor is a professional who helps individuals understand and navigate their employee benefits, such as health insurance, retirement plans, and other workplace perks. They provide guidance on choosing the best benefit options, explain coverage details, and assist with enrollment or claims processes. Benefits Counselors often work for employers, insurance companies, or independent agencies, ensuring employees make informed decisions about their benefits packages. They may also answer questions about eligibility, changes in coverage, and help resolve any issues related to benefits.

What is a benefits counselor?

A benefits counselor manages the employee benefits program within a company or organization. As a benefits counselor, your job duties may include designing and administering the program to ensure employee and company needs are met, as well as educating and assisting employees in benefits enrollment activities. The career requires a thorough understanding of health care benefits, including medical, dental, and life insurance, as well as knowledge of relevant regulations and legislation. Depending on the work environment, benefits counselors may also need to be familiar with other incentives like 401(k), pensions, and stock ownership. Additional qualifications include a bachelor’s degree in a related field like human resources or business administration, strong communication skills, and relevant work experience.

How does a benefits counselor typically collaborate with HR teams and employees during open enrollment periods?

During open enrollment, Benefits Counselors work closely with HR teams to ensure employees have the information and support they need to make informed decisions about their benefits. They often conduct informational sessions, answer individual questions, and help employees understand the details of various health, retirement, and supplemental benefit plans. Counselors also assist in resolving any issues or concerns that arise and help facilitate the enrollment process, ensuring compliance with company policies and legal requirements.

What are the key skills and qualifications needed to thrive as a benefits counselor, and why are they important?

To thrive as a Benefits Counselor, you need a solid understanding of employee benefits programs, insurance products, and relevant regulations, typically supported by a bachelor’s degree in human resources or a related field. Familiarity with HRIS platforms, benefits administration systems, and sometimes state insurance licensing is important for managing and communicating plan details. Strong interpersonal skills, active listening, and clear communication help build trust with clients and explain complex information effectively. These skills ensure accurate benefits guidance, regulatory compliance, and a positive experience for employees navigating their benefits options.

What is the difference between Benefits Counselor vs Benefits Specialist?

AspectBenefits CounselorBenefits Specialist
CredentialsTypically requires a bachelor's degree in social work, psychology, or related field; certifications like Certified Benefits Counselor (CBC) are commonUsually requires a bachelor's degree in human resources, social sciences, or related field; certifications like Certified Employee Benefits Specialist (CEBS) are advantageous
Work EnvironmentOften works directly with clients in community agencies, healthcare settings, or government programsPrimarily works within HR departments, insurance companies, or corporate settings
Employer & IndustryNonprofit organizations, government agencies, healthcare providersCorporations, insurance firms, HR consulting firms

Benefits Counselors focus on assisting individuals with understanding and accessing benefits programs, often working directly with clients. Benefits Specialists typically handle the administration and management of employee benefits within organizations. While both roles require knowledge of benefits systems and certifications, their work environments and client interactions differ.

What cities near Raleigh, NC are hiring for Benefits Counselor jobs?

Cities near Raleigh, NC with the most Benefits Counselor job openings:

Infographic showing various Benefits Counselor job openings in Raleigh, NC as of August 2026, with employment types broken down into 72% Full Time, 22% Part Time, and 6% Nights. Highlights an 83% In-person, 11% Hybrid, and 6% Remote job distribution, with an average salary of $46,585 per year, or $22.4 per hour.

$37K - $48K/yr

Full-time

Medical, Dental, Retirement, PTO

Re-posted 17 days ago


University System Of New Hampshire rating

8.8

Company rating: 8.8 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

45th of 620 rated colleges and universities


Job description

Summary
Operating Title Career Counselor Long Classification Title Academic/Career Counselor Campus Location Durham Department UNH Center for Career and Professional Success Summary of Position
Under the administrative supervision of the College of Engineering and Physical Sciences Career Director, this position is central to the college Career and Professional Success operations. In the context of the UNH Wildcat Way to Professional Success Model, counsel students and alumni in exploring educational, personal or career goals; identifying interests, skills, and possible majors; exploring internship/experiential learning opportunities; relating majors and competencies to career options; developing concrete action steps to advance career options and the job search process; and researching graduate and post-graduate professional programs.
Acceptable minimum level of education Master's Acceptable minimum years of experience 2 years Additional Job Information Posting Number PS4807FY25 Other minimum qualifications
  • Master's degree in education, counseling, or related student service area.
  • Strong interpersonal skills and communication techniques.
  • Strong computer skills and ability to quickly adapt to new technologies/tools.
  • Strong teamwork and collaborative skills.
  • Ability to work efficiently and with careful attention to detail.
  • Experience working with diverse student populations.
Additional Preferred Qualifications
  • Experience with the career advising process for college age students.
  • Background with issues facing college students from diverse backgrounds.
  • Experience using email and social media as a directed communication tool.
  • Proficiency in developing content for web and social media channels.
  • Experience in making presentations.
Salary Information
Salary is complemented by a comprehensive benefits package which includes medical, dental, retirement, tuition, and paid time off.
Quicklink for Posting https://usnh-sb.peopleadmin.com/postings/62585 Percent Time Information (FTE) 1.00 Grade 15 EEO Statement

The University System of New Hampshire is an Equal Opportunity/Equal Access/Affirmative Action employer. The University System is committed to creating an environment that values and supports diversity and inclusiveness across our campus communities and encourages applications from qualified individuals who will help us achieve this mission. The University System prohibits discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, veteran status, or marital status.

Institution Information
The University of New Hampshire is an R1 Carnegie classification research institution providing comprehensive, high-quality undergraduate and graduate programs of distinction. UNH is located in Durham on a 188-acre campus, 60 miles north of Boston and 8 miles from the Atlantic coast and is convenient to New Hampshire's lakes and mountains. There is a student enrollment of 13,000 students, with a full-time faculty of over 600, offering 90 undergraduate and more than 70 graduate programs. The University actively promotes a dynamic learning environment in which qualified individuals of differing perspectives, life experiences, and cultural backgrounds pursue academic goals with mutual respect and shared inquiry.
The UNH Diversity Resource Guide with information and programming available in the seacoast area, New Hampshire, and the region can be found here: https://www.unh.edu/hr/diversity-resource-guide
Posting Details
Posting Date 08/13/2024 Open Until Filled No Closing Date Posting Open to Internal Candidates Only? No Interested Internal Candidates Exist? Yes Job Category Salaried Staff (Exempt) Appointment Type Regular If TERM position provide projected end date Equipment/Instruments


Drivers License and Physical Requirements. Please check all items that apply. None applicable

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