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Benefit Verification Jobs in Florida (NOW HIRING)

Verification of Benefits

Lake Worth, FL · On-site +1

$15 - $18.75/hr

Verification of Benefits (VOB) Specialist Remedial Pro Location: Remote, Hybrid, or Onsite Employment Type: Full-Time About Remedial Pro Remedial Pro is dedicated to delivering exceptional support ...

Verification of Benefits

Lake Worth, FL · On-site

$15 - $18.75/hr

Looking for a Verification of Benefits Specialist for addiction treatment and substance abuse clients for growing company!! · * Verify private, government and third-party insurance information ...

Key Responsibilities: -Verify patient insurance eligibility and benefits for office visits, procedures, surgeries, pathology, and other dermatology services. -Determine patient financial ...

Insurance Verification - Maitland, FL

Maitland, FL · On-site

$15.75 - $19.50/hr

Key Responsibilities: -Verify patient insurance eligibility and benefits for office visits, procedures, surgeries, pathology, and other dermatology services. -Determine patient financial ...

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Benefit Verification information

See Florida salary details

$8

$15

$29

How much do benefit verification jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for benefit verification in Florida is $15.47, according to ZipRecruiter salary data. Most workers in this role earn between $11.49 and $16.35 per hour, depending on experience, location, and employer.

What is a benefit verification specialist?

Benefit verification specialists are professionals who confirm and validate a patient's insurance coverage and benefits before services are provided. They work with insurance companies, healthcare providers, and patients to ensure that medical procedures, medications, or treatments are covered under the patient’s health plan. Their role helps prevent unexpected costs, clarifies coverage details, and ensures smooth billing processes for both patients and providers.

What is the difference between Benefit Verification vs Benefit Specialist?

AspectBenefit VerificationBenefit Specialist
CredentialsTypically requires basic healthcare or insurance knowledge, sometimes certification in healthcare administrationRequires similar credentials, often with additional experience in benefits management
Work EnvironmentHealthcare offices, insurance companies, hospitalsInsurance companies, healthcare organizations, benefits departments
Job FocusVerifying patient or client benefits, eligibility, and coverage detailsManaging, analyzing, and processing employee or client benefits

Benefit Verification specialists primarily focus on confirming coverage details for patients or clients, ensuring accurate and timely information. Benefit Specialists handle broader benefits management, including enrollment, claims, and policy interpretation. While both roles require healthcare or insurance knowledge, Benefit Verification is more about data validation, whereas Benefit Specialists manage overall benefits programs.

What are the key skills and qualifications needed to thrive as a benefit verification specialist?

To thrive as a Benefit Verification Specialist, you generally need knowledge of insurance processes, familiarity with medical terminology, and experience in healthcare administration or a related field. Proficiency in benefit verification platforms, electronic health records (EHR) systems, and insurance portals is typically required. Strong attention to detail, effective communication, and problem-solving abilities are crucial soft skills for this role. These skills ensure accurate insurance verification, minimize claim denials, and support smooth patient access to care.

What are some common challenges faced in a benefit verification specialist role, and how can they be addressed?

Benefit Verification specialists often encounter challenges such as navigating complex insurance policies, managing tight deadlines for patient authorizations, and staying updated on frequently changing payer requirements. Effective communication with insurance companies and healthcare providers, attention to detail, and strong organizational skills are essential for overcoming these hurdles. Many specialists find that building relationships with payers and utilizing robust tracking systems help streamline the process and minimize errors.

What are popular job titles related to Benefit Verification jobs in Florida?

For Benefit Verification jobs in Florida, the most frequently searched job titles are:

Infographic showing various Benefit Verification job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 16% Part Time, and 2% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $32,171 per year, or $15.5 per hour.

Benefit Verification Technician

American Oncology Network

Fort Myers, FL • On-site

$18.93 - $31.56/hr

Full-time

Re-posted 19 days ago


American Oncology Network rating

6.7

Company rating: 6.7 out of 10

Based on 30 frontline employees who took The Breakroom Quiz

530th of 887 rated healthcare providers


Job description

Location:
AON Pharmacy
Pay Range:
$18.93 - $31.56
RESPONSIBILITIES:
Primary Key Performance Areas:
KPA 1 - Insurance Verification
  • Verify Private, Medicaid, and Medicare insurance coverages (include VA, IHS, and other unique programs).
  • Complete patient facility (Hospital, Hospice, Rehab, ALF, Skilled Nursing, etc.) verifications and determine medication coverage.
  • Verify patient eligibility to utilize AON Pharmacy via test claim to their pharmacy insurance.
  • Refers prescriptions to our Prior Authorization or Financial Assistance teams based on test claim responses.
  • Offer and enroll patients in manufacture copay cards for commercial payors to assist in covering patient financial responsibility.

KPA 2 - Specialty Pharmacy Referrals
  • Determine network coverage for specialty oncology and hematology medications.
  • Determine which pharmacy can dispense on behalf of the patient.
  • Inform patients of prescription referral to outside pharmacies and notify nursing staff to forward prescription.
  • Document prescription referrals in the EMR system to alert physicians and clinic staff of the appropriate dispensing pharmacy.

KPA 3 - Claims Resolution
  • Obtain Limited Distribution Overrides for AON Pharmacy to fill.
  • Understand claim responses regarding patient plan structure and educate patients regarding financial responsibility.
  • Resolves COB coverage issues with patients and payor to correctly adjudicate claims.
  • Resolve any claim submission issues with outside dispensing pharmacies that are outside the scope of the Intake team.

KPA 4 - Pharmacy Call Center Communication
  • Ensure effective communication and premier customer service with all internal and external customers.
  • Demonstrate the ability to actively listen and understand patient questions and provide accurate answers and solutions. Will ensure that all phone calls are addressed professionally, courteously and in a timely manner.
  • Act as a liaison between teams to communicate changes and help improve interdepartmental processes to improve patient care.
  • Review incoming team emails to verify they are answered in a timely and professional manner.

KPA 5 - Compliance
Ensure all local, state, and federal guidelines are followed as well as corporate policies, pharmacy Standard Operating Procedures (SOPs) and accreditation bureaus' standards.
Examples of job duties include, but not limited to:
  • Verify all department compliance training is completed by the established deadlines.
  • Maintain continuing education requirements for licensure.
  • Maintain and ensure the confidentiality of all patient and employee information as required by the HIPAA regulations. Will assist department management in ensuring the storage, collection, and destruction of all Protected Healthcare Information is adherent to all federal and state guidelines, in addition to all accreditation standards.
  • Performs other duties and projects as assigned

Position Qualifications/Requirements:
Education: High school education, GED, or equivalent required
Certifications/Licenses: Active/Unrestrictive Pharmacy Technician permit in the state of residence. Willing to obtain Florida Technician permit (if applicable).
Previous Experience: Two years' experience in specialty, retail, mail order, or hospital pharmacy as a pharmacy technician is required.
Core Capabilities:
  • Analysis & Critical Thinking: Critical thinking skills including solid problem solving, analysis, decision-making, planning, time management and organizational skills. Must be detail oriented with the ability to exercise independent judgment.
  • Interpersonal Effectiveness: Developed interpersonal skills, emotional intelligence, diplomacy, tact, conflict management, delegation skills, and diversity awareness. Ability to work effectively with sensitive and confidential material and sometimes emotionally charged matters.
  • Communication Skills: Good command of the English language. Second language is an asset but not required. Effective communication skills (oral, written, presentation), is an active listener, and effectively provides balanced feedback.
  • Customer Service & Organizational Awareness: Strong customer focus. Ability to build an engaging culture of quality, performance effectiveness and operational excellence through best practices, strong business and political acumen, collaboration and partnerships, as well as positive employee, physician and community relations.
  • Self-Management: Effectively manages own time, conflicting priorities, self, stress, and professional development. Self-motivated and self-starter with ability to work independently with limited supervision. Ability to work remotely effectively as required.
  • Must be able to work effectively in a fast-paced, multi-site environment with demonstrated ability to juggle competing priorities and demands from a variety of stakeholders and sites.
  • Computer Skills:
    • Proficiency in MS Office Word, Excel, Power Point, and Outlook required.
  • Travel: 0% <25%
  • Standard Core Workdays/Hours: Monday to Friday 8:30 AM - 5:00 PM local residence time. Occasional overtime may be required, and weekend shifts based on location hours and operational needs.

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