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How much do behavioral health coordinator jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for behavioral health coordinator in Springfield, MA is $26.01, according to ZipRecruiter salary data. Most workers in this role earn between $18.94 and $30.87 per hour, depending on experience, location, and employer.

What is a behavioral health coordinator?

A Behavioral Health Coordinator is a professional who helps connect individuals to mental health and wellness resources. They typically work in healthcare or community settings, coordinating care, facilitating access to services, and supporting patients with behavioral health needs. Their responsibilities may include assessing client needs, collaborating with providers, and ensuring continuity of care. This role requires strong communication, organization, and knowledge of mental health systems.

What does a behavioral health coordinator do?

A typical day for a Behavioral Health Coordinator involves assessing client needs, developing individualized care plans, and coordinating with multidisciplinary teams including therapists, physicians, and social workers. You may spend time facilitating referrals, following up on client progress, updating records in electronic health systems, and attending team meetings. Additionally, Behavioral Health Coordinators often provide support and advocacy for clients, helping them navigate community resources and mental health services. The role requires a balance of administrative tasks and direct client interaction, making every day both dynamic and rewarding.

What are the key skills and qualifications needed to thrive in the behavioral health coordinator position, and why are they important?

To thrive as a Behavioral Health Coordinator, you need a background in psychology, social work, counseling, or a related field, often supported by relevant certifications such as Licensed Clinical Social Worker (LCSW) or Certified Behavioral Health Case Manager. Familiarity with healthcare management systems, electronic health records (EHRs), and patient tracking software is essential. Strong interpersonal, organizational, and problem-solving skills help professionals build rapport with clients and efficiently manage caseloads. These abilities are crucial for ensuring high-quality coordination of care, improving client outcomes, and facilitating smooth communication between clients, families, and healthcare teams.

What are the most commonly searched types of Behavioral Health jobs in Springfield, MA?

The most popular types of Behavioral Health jobs in Springfield, MA are:

What are popular job titles related to Behavioral Health Coordinator jobs in Springfield, MA?

For Behavioral Health Coordinator jobs in Springfield, MA, the most frequently searched job titles are:

What job categories do people searching Behavioral Health Coordinator jobs in Springfield, MA look for?

The top searched job categories for Behavioral Health Coordinator jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Behavioral Health Coordinator jobs?

Cities near Springfield, MA with the most Behavioral Health Coordinator job openings:

Behavioral Health Coordinator jobs near you
Infographic showing various Behavioral Health Coordinator job openings in Springfield, MA as of August 2026, with employment types broken down into 33% Full Time, and 67% Part Time. Highlights an 100% In-person job distribution, with an average salary of $54,101 per year, or $26 per hour.

Coordinator, Behavioral Health Outpatient

Lifepoint Health

Holyoke, MA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

LifePoint Health rating

5.9

Company rating: 5.9 out of 10

Based on 272 frontline employees who took The Breakroom Quiz

758th of 888 rated healthcare providers

Job description


Facility Name: Valley Spring Behavioral health
Position: Behavioral Coordinator
schedule: Monday - Friday 8am - 5pm
Shift: Full Time Days
Your experience matters:
Valley Springs Behavioral Health Hospital is operated jointly with Lifepoint Behavioral Health and Baystate Health. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As a Behavioral Coordinator
joining our team, you're embracing our promise to provide superior patient care that exceeds industry standards as well as patient expectations. Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve.
More about our team
Valley Springs Behavioral Health Hospital offers compassionate, high-quality inpatient and outpatient mental health and co-occurring treatment for teens, adults, and seniors. We provide a full-range of evidence-based medical and clinical services in a state-of-the-art healing environment. Programs include inpatient mental health and co-occurring treatment, Partial Hospitalization Programs (PHP), and Intensive Outpatient Programs (IOP).
What we are Looking for:
We are looking for a dynamic Behavioral Coordinator who is passionate about helping others and is a team player!
Why join us:
We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers
• Comprehensive Benefits: Multiple levels of medical, dental and vision coverage for full-time and part-time employees.
• Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
• Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
• Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
• Professional Development: Ongoing learning and career advancement opportunities
POSITION SUMMARY:
Behavioral Coordinator ensures that office operations and programing in the outpatient department operate efficiently and professionally while providing a high standard of customer satisfaction. Coordinator ensures outpatient programs are compliant with all laws, rules and regulations of federal and state licensing agencies, as well as TJC standards for quality care. Coordinator oversees the work performance of the non-clinical outpatient staff. Coordinator oversees the office processes and procedures to ensure a quality patient experience
Essential Functions:
  • Monitors and completes necessary audits for patient care tracking. Handles all aspects of the admission process.
  • Supports in the completion of pre-admission paperwork as applicable.
  • Supports in the tracking and collection of required assessments and surveys (such as BASIS-32/CABA and patient satisfaction surveys).
  • Maintains supply of therapeutic tools such as worksheets, videos, and games for clinician use. Per the therapist dictation maintains the programming schedule.
  • Supports with charge reconciliation and entering as required.
  • Supports team with patient group assignments and coordination efforts.
  • Provides impeccable customer service to patients, families, referral sources, and stakeholders.
  • Supports with vital and UDS capture as needed.
  • Completes DCAR reporting in a timely and accurate fashion.
  • Supports in organizing and filing paperwork.
  • Maintains staff schedules and ensures staffing for the program. Monitors and records attendance including tardiness and absences.
  • Audits charts. Communicates with treatment team to ensure chart compliance.
  • Interfaces with others to ensure completion of physician follow-ups from CPE.
  • Manages Family Session Schedules as required by program.
  • Work with the business office and the utilization review department to ensure payment for services. Preform pre-certifications and concurrent reviews.
  • Develop relationships with payer sources. Interfaces with UR department to ensure service coverage for patients.
  • Maintain a positive working relationship with referral sources, community agencies and organizations.
  • Maintains program and patient information and data to create reports, census, and assist the Business Office in reporting.
  • Schedules CPEs, nursing assessments, H&P and psychosocial assessment with appropriate clinician and per required timeframe. Schedules or completes UDS collections, including random screenings.
  • Ensures orders are obtained for patients prior to starting services (as applicable).
  • Actively participate in the therapist's discharge planning needs.
  • As directed creates appointments, starts follow up care process and completes interfacing with organizations.
  • Cross trains and supports in various outpatient functions including PCA, transportation, and financial counseling.
  • Conducts appointment reminder calls.
  • Collects copays and deductibles as applicable.
  • Manages organizational tools to ensure efficient operate

Salary: $20.56 - $27.75
Education/ Certification:
  • Education: High school degree or equivalent preferred.
  • Experience: Previous experience on an inpatient unit preferred. Must have experience with clerical duties.
  • Additional Requirements: CPR certification and Crisis Prevention Training (CPI) within 30 days of employment and prior to any patient contact.

EEOC Statement
"Lifepoint Behavioral Health is an Equal Opportunity Employer. Lifepoint Behavioral Health is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment."
About Us
Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.
About the Team
We employ and provide care to people from all walks of life. We are committed to promoting healing, providing hope, preserving dignity and producing value with an inclusive workforce in which diversity is leveraged, respected, and reflective of the patients, family members, customers and team members we serve.

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About LifePoint Health

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Lifepoint Health serves patients, clinicians, communities and partners across the healthcare continuum. Our diversified healthcare delivery network extends from coast to coast, consisting of community hospitals, rehabilitation and behavioral health hospitals, and additional sites of care.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Brentwood, TN, US

Year founded

1999

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