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Behavioral Health Assistant Jobs in Springfield, MA

Behavioral Health Technician

Holyoke, MA · On-site

$16 - $19.75/hr

Encourage or assist patients with activities of daily living and facilitate or co-facilitate ... behavioral health hospitals, and more than 170 additional sites of care across the healthcare ...

Behavioral Health Technician

Holyoke, MA · On-site

$16 - $19.75/hr

Behavioral Health Technician Position Summary Provides support to the therapeutic milieu under the ... Encourage or assist patients with activities of daily living and facilitate or cofacilitate ...

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Behavioral Health Assistant information

See Springfield, MA salary details

$8

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How much do behavioral health assistant jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for behavioral health assistant in Springfield, MA is $19.55, according to ZipRecruiter salary data. Most workers in this role earn between $15.10 and $23.22 per hour, depending on experience, location, and employer.

What do mental health assistants do?

Mental health assistants support clients with mental health conditions by assisting with daily activities, monitoring their well-being, and providing emotional support under the supervision of licensed mental health professionals. They may also help with documentation, coordinate care, and implement treatment plans, often working in clinical or community settings. Strong communication skills and basic knowledge of mental health practices are essential for this role.

What is a behavioral assistant?

A behavioral health assistant is a professional who supports individuals with mental health, developmental, or behavioral challenges by implementing treatment plans, assisting with daily activities, and monitoring progress. They often work under the supervision of licensed clinicians and may require training in behavioral techniques or certifications such as CPR or first aid.

How long does it take to become a BHT?

Becoming a Behavioral Health Assistant (BHA) typically requires completing a state-approved training program, which can take from a few weeks to several months, depending on the program's length and requirements. Some positions may also require a high school diploma or equivalent, along with relevant experience or certification, such as CPR or first aid. The process is generally shorter than becoming a licensed mental health professional but involves specific training and sometimes supervised fieldwork.

What skills do you need to be a BHT?

A Behavioral Health Assistant (BHA) needs strong communication and interpersonal skills to support clients effectively. They should have basic knowledge of mental health conditions, be able to follow treatment plans, and often require certification or training in behavioral health or related fields. Patience, empathy, and the ability to work in a team are also essential qualities.

What are some common challenges faced by Behavioral Health Assistants and how can they be managed?

Behavioral Health Assistants often encounter emotionally charged situations, such as working with individuals experiencing mental health crises or behavioral outbursts. Managing personal stress, maintaining professional boundaries, and practicing self-care are essential for sustaining effectiveness in this role. Many organizations provide regular supervision, peer support, and access to training programs to help Behavioral Health Assistants navigate these challenges and enhance their resilience. Being proactive in seeking support and utilizing available resources contributes to both personal well-being and professional growth.

What are Behavioral Health Assistants?

Behavioral Health Assistants are professionals who support individuals dealing with mental health or behavioral issues under the supervision of licensed clinicians. They help implement treatment plans, monitor patients’ progress, and provide guidance in daily activities to promote mental well-being. Their duties may include observing behaviors, assisting with therapeutic activities, maintaining patient records, and offering emotional support. This role is vital in settings such as hospitals, clinics, residential facilities, and community organizations.

What are the key skills and qualifications needed to thrive as a Behavioral Health Assistant, and why are they important?

To thrive as a Behavioral Health Assistant, you need a foundational understanding of mental health concepts, basic patient care skills, and often a relevant associate degree or certification in behavioral health or a related field. Familiarity with electronic health records (EHRs), crisis intervention techniques, and patient observation tools is typically required. Strong interpersonal communication, empathy, and the ability to remain calm under stress are standout soft skills in this role. These skills ensure effective support for patients, accurate documentation, and the maintenance of a safe, therapeutic environment.
What are the most commonly searched types of Behavioral Health jobs in Springfield, MA? The most popular types of Behavioral Health jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Behavioral Health Assistant jobs? Cities near Springfield, MA with the most Behavioral Health Assistant job openings:
Mental Health Assistant 1 (Multiple Opportunities)

Mental Health Assistant 1 (Multiple Opportunities)

State of Connecticut

Hartford, CT • On-site

$28.98 - $39.03/hr

Full-time, Part-time, Other

Posted 7 days ago


Job description

Introduction
Make a meaningful impact at Connecticut Valley Hospital - join our team and help support individuals on their path to wellness and recovery.
The State of Connecticut Department of Mental Health and Addiction Services (DMHAS) is currently recruiting for Mental Health Assistant 1 positions across multiple units and shifts within Connecticut Valley Hospital's (CVH) General Psychiatry Division (GPD) and Addicion Services Division (ASD). At CVH, you'll join a collaborative, mission-driven team dedicated to empowering individuals, strengthening communities, and delivering high-quality behavioral health care.
Position Highlights:
  • Divisions: General Psychiatry Division (GPD) and Addiction Services Division (ASD)
  • Locations:
    • Middletown Campus (GPD & ASD): 1000 Silver Street, Middletown, CT
    • Hartford (Blue Hills) Campus (ASD): 500 Vine Street, Hartford, CT
  • Available Shifts: First, Second, and Third Shift Opportunities (see shift times below)

Middletown Campus Hartford (Blue Hills) Campus 1st Shift 7:00 AM - 3:30 PM 6:45 AM - 3:15 PM 2nd Shift 3:00 PM - 11:30 PM 2:45 PM - 11:15 PM 3rd Shift 11:15 PM - 7:15 PM 11:00 PM - 7:00 AM
  • Available Schedules:
    • Full-time: 35 hours per week
    • Part-time: 32, 28, 24, 16, or 8 hours per week (Please note: positions under 16 hours are not benefit eligible)
  • Note: These positions can be assigned any unit/location and work schedule/shift within CVH

Why Choose the State of Connecticut?
  • Explore our comprehensive State Employee Benefits Overview to see what we offer
  • Enjoy endless opportunities forprofessional growth and development
  • Embrace a healthywork/life balance tailored to all employees

Note: Benefit offerings may vary or not apply for specific part-time positions
*Starting Salary Information:
  • New hires to the classification of Mental Health Assistant 1 shall be paid an entry level hourly rate of $27.65.
  • Upon successful completion of the working test period, effective the payroll period following, the Employee shall be compensated at an hourly rate of $28.98.
  • Employees who have previously completed a working test period in an 1199-covered direct-care position shall not be subject to this reduced training rate upon transfer or promotion.
  • The full salary range (after completion of working test period) is: $52,934 - $71,297 annually; $28.98 - $39.03 hourly.

As a Mental Health Assistant 1, you will:
  • Assist in the assessment, planning, and delivery of paraprofessional nursing, clinical, and rehabilitative interventions
  • Advocate for client needs, personal goals, and preferences
  • Support individuals in developing coping strategies and life skills
  • Participate in treatment planning and therapeutic programming
  • Promote dignity, safety, and civil rights for all clients
  • Help maintain a safe, healthy, and recovery-oriented environment
  • Work closely with a multidisciplinary team dedicated to person-centered care

About Us:
DMHAS is a health care agency whose mission is to promote the overall health and wellness of persons with behavioral health needs through an integrated network of holistic, comprehensive, effective, and efficient services and supports that foster dignity, respect, and self-sufficiency in those we serve.
Established in 1868, Connecticut Valley Hospital (CVH) is the state's leading public hospital for mental health and addiction treatment. With 17 inpatient units across its Middletown and Hartford campuses, CVH provides comprehensive psychiatric care, substance use treatment, and specialized services, including programs for individuals with dual diagnoses and survivors of traumatic brain injury.
Please note:
  • A comprehensive medical examination, including a drug screening, will be required of all applicants upon a conditional offer of employment.
  • All state employees must adhere to Connecticut's Policy for a Drug Free Workplace.

Selection Plan
Permanent DMHAS employees in the classification of Mental Health Assistant 1 should not apply; transfers within DMHAS will be handled through the agency lateral transfer process.
Candidates hired from this posting may be initially provided with a temporary assignment; the permanent assignment will be determined within the first six months of employment.
FOR ASSISTANCE IN APPLYING:
Check out our Applicant Tips on How to Apply! Need more resources? Visit our Applicant Toolkit for additional support throughout the recruitment process.
BEFORE YOU APPLY:
  • Meet Minimum Qualifications: Ensure you meet the Minimum Qualifications listed on the job opening by the job closing date. You must specify your qualifications on your application. The minimum experience and training requirements listed must be met by the close date on the job opening, unless otherwise specified.
  • Educational Credits: List your earned credits and degrees from accredited institutions accurately on your application. To receive educational credits towards qualification, the institution must be accredited. If the institution of higher learning is located outside of the U.S., you are responsible for providing documentation from a recognized USA accrediting service which specializes in determining foreign education equivalencies to the contact listed below by the closing date listed on the job posting.
  • Resume Policy: Per Public Act 21-69, resumes are not accepted during the initial application process. As the recruitment process progresses, candidates may be required to submit additional documentation to support their qualification(s) for this position. This documentation may include: a cover letter, resume, transcripts, diplomas, performance reviews, attendance records, supervisory references, licensure, etc., at the request and discretion of the hiring agency.
  • Preferred Shift/Location: Select all location(s) and shift(s) you are willing to work on your application. Failure to do so may result in not being considered for vacancies in that specific location or shift.
  • Timely Submission: All application materials must be received by the job posting deadline. You will be unable to make revisions once you officially submit your application to the State. Late submissions are rarely accepted, with exceptions only for documented events that incapacitate individuals during the entire duration of the job posting. If you would like to request an exception, email DAS.SHRM@ct.gov.
  • Salary Calculations: For current state employees, salary calculations are not necessarily comparable from one of the three branches of state government (i.e., Executive, Legislative, Judicial) to the other.
  • Note: The only way to apply to this posting is via the 'Apply' or 'Apply Online' buttons on the official State of Connecticut Online Employment Center job posting.

AFTER YOU APPLY:
  • Some email providers may experience delays or issues delivering messages. To avoid missing important updates-such as referral questionnaires or interview scheduling links-please check your Personal Status Board regularly.
  • For added convenience, you can also enable text (SMS) notifications. To do this, log in to your Personal Status Board and select "Update My Contact Information."
  • Referral Questions: This posting may require completion of additional Referral Questions (RQs), which must be completed by the questionnaire's expiration date. If requested, RQs can be accessed via an email sent to you after the job close date or by visiting your JobAps Personal Status Board (Certification Questionnaires section).
  • Prepare For An Interview: Interviews are limited to those whose experience and training are most aligned with the role. To prepare, review this helpful Interview Preparation Guide to make the best impression!
  • Stay connected! Log in daily to your JobAps Personal Status Board to track your status and check email (including spam/junk folders) for updates and tasks.
  • The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class.
  • Note: This position will be filled in accordance with contractual language, reemployment, SEBAC, transfer, promotion and merit employment rules. Candidates who are offered and accept a position with the State of Connecticut are bound by the State Code of Ethics for Public Officials and State employees, available at www.ct.gov/ethics.
  • This employer may participate in E-Verify and will provide the federal government with your Form I-9 information to confirm work authorization.

QUESTIONS? WE'RE HERE TO HELP:
Due to high volume, we are unable to confirm receipt or provide status updates directly. For recruitment updates, please check your Personal Status Board and review our Frequently Asked Questions. If you have additional questions about the recruitment process, please email Alyssa Hovanec.
Join the State of Connecticut and take your next career step with confidence!
PURPOSE OF JOB CLASS (NATURE OF WORK)
In a Department of Mental Health and Addiction Services hospital, behavioral health facility or program this class is accountable for assisting in the assessment, planning and implementation of paraprofessional nursing, clinical and/or rehabilitative interventions designed to support clients' short and/or long-term needs.
EXAMPLES OF DUTIES
  • Participates in assigned nursing, clinical and/or rehabilitative interventions to meet client short and long-term needs;
  • Advocates for services or resources that meet client needs and preferences;
  • Assists client in developing effective strategies for managing internal and external stress;
  • Routinely solicits personal goals and preferences;
  • Identifies and facilitates use of appropriate support networks;
  • Participates in education and training activities to further skill development;
  • Participates in admission and discharge planning activities;
  • Protects civil rights of client;
  • Maintains a safe and healthy environment;
  • May manage client behaviors through verbal communication as needed;
  • Performs related duties as required.

COMMUNITY OR OUTPATIENT PROGRAMS:
  • Functions as a member of a case management team or program;
  • Participates in assessment, crisis intervention and monitoring of clients in community at large (i.e., emergency rooms, jails, homeless shelters, outpatient programs, etc.);
  • Assists client in learning and practicing daily living skills, medication monitoring and/or community adaptation skills;
  • Provides individual, group and/or family supportive treatment under appropriate supervision.

INPATIENT WARD OR UNIT:
  • Communicates and interacts with clients;
  • Participates in development of nursing care and treatment plans;
  • Encourages client to participate in therapeutic activities;
  • Observes and records client behavior and prepares pertinent reports;
  • Participates in on-going education and training programs;
  • May participate in follow up of client in community-based services;
  • May supervise self-administration of oral medication.

KNOWLEDGE, SKILL AND ABILITY
  • Knowledge of
    • acceptable standards of nursing care;
    • psychiatric rehabilitation and/or case management principles and procedures;
    • community support systems and resources;
  • Considerable
    • interpersonal skills;
    • oral and written communication skills;
    • counseling skills;
  • Ability to understand and carry out oral and written instructions.

MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE
One (1) year of experience at the level of a Mental Health Trainee.
MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED
  • An Associate's degree in mental health technology may be substituted for the General Experience.
  • Two (2) years of college training in a behavioral science, social work, rehabilitation therapy or its equivalent may be substituted for the General Experience.
  • One (1) year of experience as a Recovery Support Specialist providing peer support to agency clients may be substituted for the General Experience.
  • Completion of a mental health trainee certificate program may be substituted for one-half (1/2) year of the General Experience.

PREFERRED QUALIFICATIONS
  • Experience working in a skilled nursing facility
  • Experience as a certified nursing assistant or as a health aide
  • Experience working with individuals in recovery from behavioral health or substance use challenges in a professional setting
  • Experience using skills to engage individuals in treatment services

SPECIAL REQUIREMENTS
  • Incumbents in this class may be required to be bilingual or fluent in American Sign Language.
  • Incumbents in this class may be required to possess and retain a valid Motor Vehicle Operator's license.
  • Incumbents in this class may be required to travel.

WORKING CONDITIONS
Incumbents in this class may be required to lift and restrain clients and may have significant exposure to communicable and/or infectious diseases, strongly disagreeable conditions and ri