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Behavioral Health Assistant Jobs in Boston, MA (NOW HIRING)

Behavioral Health Technician

Andover, MA · On-site

$16.50 - $20.25/hr

Behavioral Health Technician Guidelight Health is a cutting-edge behavioral healthcare company ... Encourage client participation in treatment programming and daily activities. * Assist clients in ...

Behavioral Health Technician

Andover, MA · On-site

$16.50 - $20.25/hr

Behavioral Health Technician Reports to: Executive Director Department/Location: Onsite at the ... Encourage client participation in treatment programming and daily activities. * Assist clients in ...

Behavioral Health Clinician

Dorchester, MA · On-site

$65K - $89K/yr

SUMMARY : The Behavioral Health Clinician is based primarily in the Behavioral Health (BH ... Prepare appropriate transfer, discharge plans and assist clients in a therapeutic transition from ...

Behavioral Health Clinician

Dorchester, MA · On-site

$65K - $89K/yr

The Behavioral Health Clinician is based primarily in the Behavioral Health (BH) Department and ... Prepare appropriate transfer, discharge plans and assist clients in a therapeutic transition from ...

Behavioral Health Clinician

Dorchester, MA · On-site

$65K - $89K/yr

... assist clients in a therapeutic transition from services. • Use tests, measurements, and ... Behavioral Health department policy and procedures, including use of the EHR and use of DSM-5 ...

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Behavioral Health Assistant information

See Boston, MA salary details

$9

$21

$31

How much do behavioral health assistant jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for behavioral health assistant in Boston, MA is $21.33, according to ZipRecruiter salary data. Most workers in this role earn between $16.44 and $25.34 per hour, depending on experience, location, and employer.

What is a behavioral health assistant?

Behavioral Health Assistants are professionals who support individuals dealing with mental health or behavioral issues under the supervision of licensed clinicians. They help implement treatment plans, monitor patients’ progress, and provide guidance in daily activities to promote mental well-being. Their duties may include observing behaviors, assisting with therapeutic activities, maintaining patient records, and offering emotional support. This role is vital in settings such as hospitals, clinics, residential facilities, and community organizations.

What skills and qualifications are needed to be a behavioral health assistant?

To thrive as a Behavioral Health Assistant, you need a foundational understanding of mental health concepts, basic patient care skills, and often a relevant associate degree or certification in behavioral health or a related field. Familiarity with electronic health records (EHRs), crisis intervention techniques, and patient observation tools is typically required. Strong interpersonal communication, empathy, and the ability to remain calm under stress are standout soft skills in this role. These skills ensure effective support for patients, accurate documentation, and the maintenance of a safe, therapeutic environment.

What are common challenges faced by behavioral health assistants and how can they be managed?

Behavioral Health Assistants often encounter emotionally charged situations, such as working with individuals experiencing mental health crises or behavioral outbursts. Managing personal stress, maintaining professional boundaries, and practicing self-care are essential for sustaining effectiveness in this role. Many organizations provide regular supervision, peer support, and access to training programs to help Behavioral Health Assistants navigate these challenges and enhance their resilience. Being proactive in seeking support and utilizing available resources contributes to both personal well-being and professional growth.

How long does it take to become a behavioral health assistant?

Becoming a behavioral health assistant typically requires a high school diploma or equivalent, with some positions preferring postsecondary education or certification in mental health or related fields. Training programs or on-the-job training usually last from a few weeks to several months, depending on the employer and state requirements.

Is a behavioral health assistant entry-level?

Yes, a behavioral health assistant is typically an entry-level position that requires a high school diploma or equivalent. It often involves on-the-job training and may require basic knowledge of mental health practices or certifications such as CPR or first aid. The role is suitable for individuals starting their careers in behavioral health settings.

What skills do you need to be a behavioral health assistant?

A behavioral health assistant needs strong communication and interpersonal skills to support clients effectively. They should have basic knowledge of mental health conditions, be compassionate, and often require certification or training in CPR and first aid. Organizational skills and the ability to work as part of a healthcare team are also important.

What are the most commonly searched types of Behavioral Health jobs in Boston, MA?

The most popular types of Behavioral Health jobs in Boston, MA are:

What are popular job titles related to Behavioral Health Assistant jobs in Boston, MA?

For Behavioral Health Assistant jobs in Boston, MA, the most frequently searched job titles are:

What cities near Boston, MA are hiring for Behavioral Health Assistant jobs?

Cities near Boston, MA with the most Behavioral Health Assistant job openings:

Infographic showing various Behavioral Health Assistant job openings in Boston, MA as of August 2026, with employment types broken down into 65% Full Time, and 35% Part Time. Highlights an 100% In-person job distribution, with an average salary of $44,372 per year, or $21.3 per hour.

Behavioral Health Administrative Assistant

Guidelight Health

Andover, MA • On-site

$18.25 - $24.50/hr

Full-time

Posted 11 days ago


Job description

Description:

*This is a fulltime, Monday-Friday, normal business hours. Position is located onsite in Andover, MA supporting the PHP/IOP Clinic. 

Role Summary:  

As the Behavioral Health Administrative Assistant, you will play a pivotal role in ensuring that all patients and visitors receive exceptional service and support. You will be the first point of contact at the front desk for individuals seeking mental health treatment, providing them with information, assistance, and guidance as needed. 

Role Responsibilities: 

  • Greet patients and visitors with warmth and professionalism upon arrival at the facility. 
  • Manage incoming calls and inquiries, providing accurate information and directing calls to the appropriate staff members. 
  • Schedule appointments for patients and coordinate with clinical staff to ensure smooth transitions between appointments. 
  • Verify patient insurance information and assist with billing inquiries as needed. 
  • Maintain a clean and organized reception area, ensuring that it reflects the welcoming atmosphere of Guidelight Health. 
  • Assist with administrative tasks such as filing paperwork, managing patient records, and updating databases. 
  • Collaborate with clinical staff to address patient needs and concerns in a timely and empathetic manner. 
  • Adhere to all company policies and procedures, including confidentiality guidelines and HIPAA regulations. 

Required Qualifications: 

  • High school diploma or equivalent required. 
  • Background in behavioral health. 
  • Excellent communication and interpersonal skills, with the ability to interact effectively with individuals from diverse backgrounds. 
  • Strong organizational skills and attention to detail, with the ability to multitask and prioritize tasks in a fast-paced environment. 
  • Proficiency in Microsoft Office Suite and basic computer skills required. 
  • Knowledge of mental health terminology and procedures is a plus. 

Preferred Qualifications:  

  • Associate's or bachelor's degree. 

*Please do not contact our public clinical admissions line regarding this or any other job posting. For recruiting-related inquiries, please contact the Talent team at Talent@guidelighthealth.com

Guidelight is an Equal Opportunity Employer. We are passionate about fostering an environment where everyone, irrespective of their race, gender, sexual orientation, or background, feels valued and included. 

We want to be a place where every employee has a voice and feels truly welcome, appreciated, free to be themselves, and empowered and enabled to do their best work. Our differences make us unique, and we actively support these differences and work to create communities of respect throughout our company. www.guidelighthealth.com