Behavioral Health Assistant Jobs in Worcester, MA

Role Summary:  

The Behavioral Health Technician (BHT) plays an integral role in the delivery of high-quality behavioral health services to adolescent clients participating in Guidelight Health's Partial Hospitalization Program (PHP) and Intensive Outpatient Program (IOP). 

Working under the direction and supervision of licensed behavioral health professionals, the BHT provides direct client support, facilitates structured psychoeducational and skills-based groups, supports the therapeutic milieu, assists with client education and engagement, and promotes a safe, respectful, and therapeutic treatment environment. 

The BHT works closely with therapists, prescribers, nurses, and other members of the interdisciplinary treatment team to reinforce treatment concepts, support client participation, observe and communicate client needs, and contribute to the overall success of the treatment program. 

The BHT does not provide psychotherapy or independently perform clinical assessment, diagnosis, treatment planning, or other activities requiring a professional clinical license. 

Role Responsibilities: 

Skills Group Facilitation & Client Education 

• Facilitate Guidelight-approved psychoeducational and skills-based groups under the direction of licensed clinical staff. 

• Deliver structured curriculum designed to reinforce treatment goals and build practical behavioral health skills. 

• Facilitate groups focused on topics such as: 

• Depression symptom management 

• Anxiety symptom management 

• CBT skills 

• Coping skills 

• Emotional regulation 

• Social and interpersonal skills 

• Problem-solving 

• Time management and organization 

• Sleep and wellness 

• Behavioral activation 

• Other approved psychoeducational topics 

• Use discussion, activities, role-play, demonstrations, and skills practice to promote active client participation. 

• Present information in an age-appropriate, engaging, and developmentally appropriate manner for adolescent clients. 

• Reinforce skills and concepts introduced by licensed clinicians. 

• Maintain fidelity to Guidelight-approved curricula and group facilitation standards. 

• Complete accurate group documentation and attendance records in accordance with organizational requirements. 

• Participate in Guidelight's Group Facilitator Certification Program and demonstrate competency before independently facilitating assigned groups. Therapeutic Milieu Support

• Maintain a safe, structured, welcoming, and therapeutic environment throughout the client day. 

• Provide active supervision and support of clients during transitions, breaks, meals, activities, and other non-group programming. 

• Engage clients in appropriate therapeutic, recreational, and skill-building activities. 

• Model healthy communication, emotional regulation, appropriate boundaries, and respectful interpersonal behavior. 

• Encourage positive peer interactions and help clients practice appropriate social and communication skills. 

• Recognize and appropriately respond to changes in client behavior, mood, engagement, or emotional regulation. 

• Redirect disruptive, unsafe, or inappropriate behaviors using trauma-informed and developmentally appropriate approaches. 

• Support consistent adherence to program expectations, routines, and behavioral guidelines. 

• Help create a milieu that is physically and emotionally safe for adolescents, teammates, and visitors. Client Support & Therapeutic Engagement

• Build appropriate, professional, and supportive relationships with clients. 

• Encourage client participation in treatment programming and daily activities. 

• Assist clients in practicing coping strategies and behavioral skills introduced by the clinical team. 

• Support clients who are experiencing distress using approved de-escalation, grounding, and coping techniques. 

• Provide appropriate support with activities of daily living and program routines as needed. 

• Encourage independence, self-advocacy, problem-solving, and healthy decision-making. 

• Support clients in identifying and utilizing appropriate coping strategies without independently providing psychotherapy. 

• Maintain appropriate therapeutic boundaries and professional conduct at all times. Observation, Documentation & Communication

• Observe client behavior, participation, engagement, and response to programming. 

• Document observations objectively and accurately according to Guidelight standards. 

• Communicate clinically significant observations, safety concerns, behavioral changes, or other concerns promptly to the appropriate licensed clinician.