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Behavioral Health Case Manager Jobs in Springfield, MA

Boca Recovery Center

Case Manager

Springfield, MA · On-site

$20 - $25.75/hr

  • Medical

  • Retirement

  • PTO

Case Manager Location: On Site - Springfield, Massachusetts Department: Clinical Services Reports ... behavioral health or substance use treatment setting. * CPR certification required (or must be ...

Gándara Center

Case Manager | GARP

Springfield, MA

$24.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Explore the career pathways in Behavioral Health, Substance Use and Recovery, Community Based ... Case Manager Work Location: Springfield, Ma. *Bilingual Candidates Encouraged to Apply *EOE M/F/D/V

The Village For Families & Children

Case Manager

Hartford, CT · On-site

$47K/yr

  • Medical

  • Life

  • Retirement

  • PTO

... behavioral health, early childhood and youth development, substance use treatment and support ... The Case Manager will provide comprehensive case management services to clients and their families ...

New

The Village For Families & Children

Case Manager

Hartford, CT · On-site

$47K/yr

  • Medical

  • Life

  • Retirement

  • PTO

... behavioral health, early childhood and youth development, substance use treatment and support ... The Case Manager will provide comprehensive case management services to clients and their families ...

New

Vitra Health

Case Manager Western Massachusetts

Springfield, MA · On-site

$29 - $33/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Case management, behavioral health, social services and/or community health worker experience preferred. * Comprehensive knowledge of case management principles, healthcare management and ...

Gandara

Case Manager | GARP

Springfield, MA · On-site

$24.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Explore the career pathways in Behavioral Health, Substance Use and Recovery, Community Based ... Case Manager Work Location: Springfield, Ma. *Bilingual Candidates Encouraged to Apply *EOE M/F/D/V

Gándara Center

Case Manager | Los Campeones

Chicopee, MA

$24.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Explore the career pathways in Behavioral Health, Substance Use and Recovery, Community Based ... Case Manager Work Location: Springfield, Ma. *Bilingual Candidates Encouraged to Apply *EOE M/F/D/V

Encompass Health

Case Manager

Ludlow, MA

$21 - $27/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Join Encompass Health, where being a Case Manager goes beyond just a job; it positions you as a vital link between exceptional care and the transformative impact on each patient's journey. As the ...

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Behavioral Health Case Manager information

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How much do behavioral health case manager jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for behavioral health case manager in Springfield, MA is $25.11, according to ZipRecruiter salary data. Most workers in this role earn between $18.89 and $30.87 per hour, depending on experience, location, and employer.

What does a behavioral health case manager do?

As a behavioral health case manager, your responsibilities include assessing patients and working with counselors to develop a treatment plan, choose the necessary resources for each patients’ mental health needs, and set up referrals. You are expected to follow up and document the progress made by each of your clients and provide behavioral health education for individuals and groups by developing educational materials like articles, fact sheets, and public service announcements for the community. Additional duties of a behavioral health case manager include setting up meetings with providers and patients as needed and informing all necessary parties of the processes involved in each patients’ treatment and the plans for ongoing treatment. You keep updated records of each client, collect and analyze data to evaluate all treatment and recovery programs, and continuously improve your offerings.

What does a behavioral health case manager do?

A Behavioral Health Case Manager coordinates care and support services for individuals experiencing mental health or substance use challenges. They assess clients' needs, develop treatment plans, connect them with resources, and monitor progress to ensure effective treatment. Case managers also advocate for clients, collaborate with other healthcare providers, and help navigate barriers to care. Their goal is to support clients in achieving stability and improved quality of life.

What are the key skills and qualifications needed to thrive as a behavioral health case manager, and why are they important?

To thrive as a Behavioral Health Case Manager, you need a background in social work, psychology, or counseling—often supported by a relevant degree and, in some settings, licensure or certification. Familiarity with case management software, electronic health records, and knowledge of community resources are typically required. Strong communication, problem-solving, and empathy are essential soft skills for building trust and advocating effectively for clients. These skills ensure comprehensive support for clients, efficient coordination of care, and positive health outcomes.

How does a behavioral health case manager typically collaborate with other healthcare professionals?

Behavioral Health Case Managers frequently work as part of interdisciplinary teams that may include psychiatrists, psychologists, social workers, nurses, and primary care providers. They coordinate care plans, share updates on client progress, and facilitate communication to ensure that all aspects of a client's mental and physical health are addressed. Regular team meetings and case conferences are common, allowing for collaborative problem-solving and holistic support for clients. Effective communication and relationship-building skills are crucial for navigating these collaborative environments.

What is the difference between Behavioral Health Case Manager vs Mental Health Counselor?

AspectBehavioral Health Case ManagerMental Health Counselor
CredentialsCertification (e.g., CCMA, CMHC), relevant degreesMaster's degree in counseling or psychology, licensure
Work EnvironmentHospitals, clinics, community agenciesPrivate practice, clinics, hospitals
Employer & IndustryHealthcare providers, social service agenciesMental health clinics, private practices
Primary FocusCare coordination, resource linkage, support planningTherapeutic counseling, diagnosis, treatment planning

While both roles support mental health, Behavioral Health Case Managers focus on coordinating care and connecting clients with resources, whereas Mental Health Counselors provide direct therapy and diagnosis. The roles often overlap but serve different primary functions within mental health services.

More about Behavioral Health Case Manager jobs

What job categories do people searching Behavioral Health Case Manager jobs in Springfield, MA look for?

The top searched job categories for Behavioral Health Case Manager jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Behavioral Health Case Manager jobs?

Cities near Springfield, MA with the most Behavioral Health Case Manager job openings:

Behavioral Health Case Manager jobs near you
Infographic showing various Behavioral Health Case Manager job openings in Springfield, MA as of August 2026, with employment types broken down into 2% As Needed, 75% Full Time, 17% Part Time, and 6% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $52,232 per year, or $25.1 per hour.

Case Manager

Boca Recovery Center

Springfield, MA • On-site

$20 - $25.75/hr

Full-time

Medical, Retirement, PTO

Re-posted 9 days ago

Job description

Description
Position Title: Case Manager
Location: On Site - Springfield, Massachusetts
Department: Clinical Services
Reports to: Clinical Director
Salary: Competitive, based on experience and qualifications
About Boca Recovery Center
Founded in 2016, Boca Recovery Center is a nationally recognized addiction treatment provider specializing in substance use disorders and co-occurring mental health conditions. With locations in Florida, New Jersey, Indiana, and Massachusetts, we deliver evidence-based clinical care in a supportive, structured environment. Our team is committed to providing trauma-informed, client-centered services that promote lasting recovery.
Position Overview
The Case Manager plays a key role in delivering therapeutic and psychoeducational services to clients within a structured treatment program. This position involves facilitating group sessions focused on addiction recovery, coping skills, relapse prevention, and life skills. The ideal candidate will be engaging, compassionate, and skilled in guiding group discussions in a safe, supportive, and structured environment.
Key Responsibilities
Group Facilitation & Therapeutic Support
  • Lead daily group therapy sessions using evidence-based curricula.
  • Deliver psychoeducational programming on topics such as addiction, trauma, emotional regulation, communication, and relapse prevention.
  • Foster a safe and inclusive environment where clients feel heard, respected, and supported.
  • Adapt facilitation techniques to meet the needs of diverse populations and learning styles.

Documentation & Communication
  • Complete timely and accurate documentation of group sessions, including attendance, participation, and clinical observations.
  • Communicate client concerns and clinical insights to the interdisciplinary team.
  • Contribute to treatment planning discussions and collaborate with counselors and case managers.

Client Engagement & Program Participation
  • Encourage consistent group attendance and active participation.
  • Support clients in applying insights from group sessions to their individual treatment goals.
  • Address disruptive behavior professionally while maintaining group integrity.

Compliance & Ethical Standards
  • Uphold all confidentiality and documentation policies per HIPAA and organizational standards.
  • Maintain professional boundaries and adhere to ethical practices in all interactions.
  • Participate in ongoing training and supervision as required.

Requirements
  • Bachelor's degree in Psychology, Social Work, Counseling, or a related field required; Master's degree preferred.
  • Certification or licensure (e.g., LADC, CADC, LMHC, LCSW) in Massachusetts preferred but not required.
  • Minimum of 1 year of experience facilitating group therapy or psychoeducational sessions in a behavioral health or substance use treatment setting.
  • CPR certification required (or must be obtained within 30 days of hire).
  • Knowledge of addiction, recovery principles, and trauma-informed care.
  • Strong verbal and interpersonal communication skills.
  • Ability to lead engaging, structured group discussions.
  • Compassionate and respectful approach to client care.
  • Highly organized with strong time management and documentation skills.
  • Comfortable working independently and collaboratively in a multidisciplinary team.
  • Positive, solution-oriented mindset with emotional resilience.

Benefits
Boca Recovery Center offers a comprehensive benefits package, including:
  • Health Insurance
  • Retirement Plans
  • Disability Coverage
  • Paid Time Off
  • Professional Development Opportunities
  • State-Required Trainings

Join Boca Recovery Center and contribute to a supportive environment where your work empowers lasting change in the lives of individuals on the path to recovery.

Apply