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Behavioral Health Case Manager Jobs in Springfield, IL

UHS

MGR - CLINICAL SVCS

Springfield, IL · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Responsibilities Lincoln Prairie Behavioral Health Center is dedicated to providing youth with ... Provides social work services including evaluation, treatment planning, discharge planning & case ...

UHS

MGR - CLINICAL SVCS

Springfield, IL · On-site

$77K - $100K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Responsibilities Lincoln Prairie Behavioral Health Center is dedicated to providing youth with ... Provides social work services including evaluation, treatment planning, discharge planning & case ...

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All JobsBehavioral Health Case JobsBehavioral Health Case Manager JobsBehavioral Health Case Manager Jobs in Springfield, IL

Behavioral Health Case Manager information

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$14

$25

$37

How much do behavioral health case manager jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for behavioral health case manager in Springfield, IL is $25.00, according to ZipRecruiter salary data. Most workers in this role earn between $18.80 and $30.72 per hour, depending on experience, location, and employer.

What does a behavioral health case manager do?

As a behavioral health case manager, your responsibilities include assessing patients and working with counselors to develop a treatment plan, choose the necessary resources for each patients’ mental health needs, and set up referrals. You are expected to follow up and document the progress made by each of your clients and provide behavioral health education for individuals and groups by developing educational materials like articles, fact sheets, and public service announcements for the community. Additional duties of a behavioral health case manager include setting up meetings with providers and patients as needed and informing all necessary parties of the processes involved in each patients’ treatment and the plans for ongoing treatment. You keep updated records of each client, collect and analyze data to evaluate all treatment and recovery programs, and continuously improve your offerings.

What does a behavioral health case manager do?

A Behavioral Health Case Manager coordinates care and support services for individuals experiencing mental health or substance use challenges. They assess clients' needs, develop treatment plans, connect them with resources, and monitor progress to ensure effective treatment. Case managers also advocate for clients, collaborate with other healthcare providers, and help navigate barriers to care. Their goal is to support clients in achieving stability and improved quality of life.

What are the key skills and qualifications needed to thrive as a behavioral health case manager, and why are they important?

To thrive as a Behavioral Health Case Manager, you need a background in social work, psychology, or counseling—often supported by a relevant degree and, in some settings, licensure or certification. Familiarity with case management software, electronic health records, and knowledge of community resources are typically required. Strong communication, problem-solving, and empathy are essential soft skills for building trust and advocating effectively for clients. These skills ensure comprehensive support for clients, efficient coordination of care, and positive health outcomes.

How does a behavioral health case manager typically collaborate with other healthcare professionals?

Behavioral Health Case Managers frequently work as part of interdisciplinary teams that may include psychiatrists, psychologists, social workers, nurses, and primary care providers. They coordinate care plans, share updates on client progress, and facilitate communication to ensure that all aspects of a client's mental and physical health are addressed. Regular team meetings and case conferences are common, allowing for collaborative problem-solving and holistic support for clients. Effective communication and relationship-building skills are crucial for navigating these collaborative environments.

What is the difference between Behavioral Health Case Manager vs Mental Health Counselor?

AspectBehavioral Health Case ManagerMental Health Counselor
CredentialsCertification (e.g., CCMA, CMHC), relevant degreesMaster's degree in counseling or psychology, licensure
Work EnvironmentHospitals, clinics, community agenciesPrivate practice, clinics, hospitals
Employer & IndustryHealthcare providers, social service agenciesMental health clinics, private practices
Primary FocusCare coordination, resource linkage, support planningTherapeutic counseling, diagnosis, treatment planning

While both roles support mental health, Behavioral Health Case Managers focus on coordinating care and connecting clients with resources, whereas Mental Health Counselors provide direct therapy and diagnosis. The roles often overlap but serve different primary functions within mental health services.

More about Behavioral Health Case Manager jobs

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The top searched job categories for Behavioral Health Case Manager jobs in Springfield, IL are:

What cities near Springfield, IL are hiring for Behavioral Health Case Manager jobs?

Cities near Springfield, IL with the most Behavioral Health Case Manager job openings:

Behavioral Health Case Manager jobs near you
Infographic showing various Behavioral Health Case Manager job openings in Springfield, IL as of August 2026, with employment types broken down into 2% As Needed, 76% Full Time, 16% Part Time, and 6% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $52,007 per year, or $25 per hour.

MBH Behavioral Health Consultant II

Memorial Health

Chatham, IL • On-site

$31.51 - $48.83/hr

Full-time

Re-posted 25 days ago

Memorial Health rating

7.0

Company rating: 7.0 out of 10

Based on 176 frontline employees who took The Breakroom Quiz

414th of 888 rated healthcare providers

Job description

Min
USD $31.51/Hr.
Max
USD $48.83/Hr.
Overview
Provides diagnostic and therapeutic outpatient services to adults and/or children within Primary Medical Care locations. Plans, organizes, and provides psychotherapeutic services to patients whose level of functioning indicates they can benefit from brief outpatient therapy.
Employee will adhere to the Memorial Health System (MHS) Code of Conduct, the MHS Ethics and Corporate Compliance Plan, MBH policies and procedures, as well as performance standards established by the governing board/administration and accrediting bodies.
End with: Embodies the Memorial Health Values of Safety, Integrity, Quality, and Stewardship that support our mission and vision.
Qualifications
Education:
Minimum Master's in Social Work, Psychology, or Counseling required, preferably in social services field.
Minimum age of 21.
Licensure/Certification/Registry:
LCPC, LCSW, or LMFT licensure required
Experience:
Two years previous experience with SMI/SED population preferred. Verifiable history of providing quality care to patients as indicated by references or demonstrated by internal work history.
Other Knowledge/Skills/Abilities:
Must have computer and keyboarding skills required by position. Must have valid IL driver's license, reliable transportation, and proof of automobile insurance. Must pass background checks and drug screen. Must be comfortable documenting within electronic health records.
Responsibilities
  1. Direct Clinical Services
    • Conduct assessments of patient, including completion of the Patient Health Questionnaire (PHQ-9) depression scale and General Anxiety Screening (GAD-7).
    • Develop initial comprehensive assessment data including patient presenting problems, mental status, relevant psychiatric, medical and developmental histories to make decisions regarding diagnosis (per DSM-V), treatment objectives and ongoing treatment plans and/or to provide information and make appropriate referrals to other treatment resources in the community.
    • Provide 25 hours of billable services per week to patients.
    • Consult with patient and primary care provider about treatment options and preferences; coordinate initiation of treatment plan.
    • Monitor patient closely for changes in severity of symptoms and medication side effects. Educate patients about medication and side effects as needed. Encourage treatment adherence.
    • Use behavioral activation techniques with patient as an adjunct to other treatments.
    • Provide evidence-based, brief structured psychotherapy (PST-PC).
    • Participate in regular caseload supervision with treatment team, focusing on patients improving adequately (e.g., less than 50% reduction in symptoms after 8-12 weeks in treatment).
    • Coordinate communication between patient and primary care physician and consulting psychiatrist; provide recommendations for change in treatment plan.
    • Document all encounters according to policies and procedures.
    • Implement crisis or pre-crisis intervention procedures with potentially suicidal, homicidal, or severely disabled patients. Where appropriate referrals will be made to consulting psychiatrists or inpatient psychiatric facilities to prevent further destabilization.
    • Interview collateral contacts, previous and current treatment professionals, and significant others, to further establish a database for assessment and ongoing treatment plan as needed.
    • Clarify priority problems, goals for change, and session limits according to agency policy to assist patients in developing appropriate expectations for treatment in relationship to the agency. Use a variety of psychotherapeutic treatment approaches and interventions to change targeted behaviors and stabilize adaptive behaviors with individuals, couples and families.
    • Manage the termination process and discharge planning to enhance patients' abilities to retain treatment changes and/or use other available support services.
    • May organize, plan and participate in therapy groups for patients and/or their families, as assigned.
  1. Patient Information System
    • Establish appropriate professional files, including: comprehensive assessments, progress notes, treatment objectives and plans, previous treatment records, patients' consent to current treatment and for exchange of information.
    • Complete required administrative forms. Collect necessary information for billing and fee collection for both community mental health and private pay patients.
    • Provide necessary patient information to other agencies or health care providers to coordinate services to identified patients.
    • May prepare necessary documents/reports for DCFS as needed.
  1. Training Activities/Professional Growth
    • Supervisor and employee mutually identify professional goals that will enhance job related skills.
    • Participate in ongoing agency meetings, committees and special projects to enhance professional expertise.
    • Complete mandatory education requirements by specified deadlines.
    • Participate in required staff meetings and in-services to keep abreast of agency policy and administrative procedures, meet requirements for continuing education, and upgrade professional knowledge.
  1. Consultation/Networking
    • Engage in appropriate team work functions (such as mutual support, clarification of office responsibilities and procedures) according to best professional judgment and agency policy to provide a professional working environment and effective service delivery.
    • Develop cooperative relationships outside the agency with family, physicians, public officials or interested agencies to provide for the development of mental health services in the community.
  1. Embodies the Memorial Health System Performance Excellence Standards of Safety, Courtesy, Quality, and Efficiency that support our mission, vision and values:
  • SAFETY: Prevent Harm - I put safety first in everything I do. I take action to ensure the safety of others.
  • COURTESY: Serve Others - I treat others with dignity and respect. I project a professional image and positive attitude.
  • QUALITY: Improve Outcomes - I continually advance my knowledge, skills and performance. I work with others to achieve superior results.
  • EFFICIENCY: Reduce Waste - I use time and resources wisely. I prevent defects and delays.
  1. Job Relationships
    • Demonstrate through initiative and apparent effort involvement in clinical supervision.
    • Communicate directly with supervisor for clarification of administrative policy, program evaluation to promote a professional working environment and effective service delivery system.
    • Adhere to MHS/MBH Behavioral Standards
  1. Other Job Responsibilities
    • Ability to accommodate evening/weekend hours.
    • Perform other duties as required by agency needs.

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job. Incumbents may be requested to perform tasks other than those specifically presented in this description.

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