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Behavioral Health Case Manager Jobs in Springfield, IL

Memorial Health

Director, Case Management

Springfield, IL · On-site

$47.59 - $76.14/hr

... quality, behavioral health, post-acute providers, and community organizations to develop an ... Certified as an Accredited Case Manager (ACM) or Certified Case Manager (CCM) preferred Experience:

Memorial Health

Director, Case Management

Springfield, IL · On-site

$47.59 - $76.14/hr

... quality, behavioral health, post-acute providers, and community organizations to develop an ... Case Manager (ACM) or Certified Case Manager (CCM) preferred Experience: · Minimum five years ...

Memorial Health

Director, Case Management

Springfield, IL · On-site

$36.74 - $58.79/hr

... quality, behavioral health, post-acute providers, and community organizations to develop an ... Case Manager (ACM) or Certified Case Manager (CCM) preferred Experience: • Minimum five years ...

Memorial Health

Manager, Behavioral Health

Springfield, IL · On-site

$36.80 - $57.04/hr

Experience: • 5 years' experience in behavioral health care, including direct service and previous supervisory experience. • Management experience in community mental health and knowledge of ...

Memorial Health

Manager, Behavioral Health

Springfield, IL · On-site

$36.80 - $57.04/hr

Experience: 5 years' experience in behavioral health care, including direct service and previous supervisory experience. Management experience in community mental health and knowledge of community ...

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Behavioral Health Case Manager information

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$14

$25

$37

How much do behavioral health case manager jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for behavioral health case manager in Springfield, IL is $25.00, according to ZipRecruiter salary data. Most workers in this role earn between $18.80 and $30.72 per hour, depending on experience, location, and employer.

What does a behavioral health case manager do?

As a behavioral health case manager, your responsibilities include assessing patients and working with counselors to develop a treatment plan, choose the necessary resources for each patients’ mental health needs, and set up referrals. You are expected to follow up and document the progress made by each of your clients and provide behavioral health education for individuals and groups by developing educational materials like articles, fact sheets, and public service announcements for the community. Additional duties of a behavioral health case manager include setting up meetings with providers and patients as needed and informing all necessary parties of the processes involved in each patients’ treatment and the plans for ongoing treatment. You keep updated records of each client, collect and analyze data to evaluate all treatment and recovery programs, and continuously improve your offerings.

What does a behavioral health case manager do?

A Behavioral Health Case Manager coordinates care and support services for individuals experiencing mental health or substance use challenges. They assess clients' needs, develop treatment plans, connect them with resources, and monitor progress to ensure effective treatment. Case managers also advocate for clients, collaborate with other healthcare providers, and help navigate barriers to care. Their goal is to support clients in achieving stability and improved quality of life.

What are the key skills and qualifications needed to thrive as a behavioral health case manager, and why are they important?

To thrive as a Behavioral Health Case Manager, you need a background in social work, psychology, or counseling—often supported by a relevant degree and, in some settings, licensure or certification. Familiarity with case management software, electronic health records, and knowledge of community resources are typically required. Strong communication, problem-solving, and empathy are essential soft skills for building trust and advocating effectively for clients. These skills ensure comprehensive support for clients, efficient coordination of care, and positive health outcomes.

How does a behavioral health case manager typically collaborate with other healthcare professionals?

Behavioral Health Case Managers frequently work as part of interdisciplinary teams that may include psychiatrists, psychologists, social workers, nurses, and primary care providers. They coordinate care plans, share updates on client progress, and facilitate communication to ensure that all aspects of a client's mental and physical health are addressed. Regular team meetings and case conferences are common, allowing for collaborative problem-solving and holistic support for clients. Effective communication and relationship-building skills are crucial for navigating these collaborative environments.

What is the difference between Behavioral Health Case Manager vs Mental Health Counselor?

AspectBehavioral Health Case ManagerMental Health Counselor
CredentialsCertification (e.g., CCMA, CMHC), relevant degreesMaster's degree in counseling or psychology, licensure
Work EnvironmentHospitals, clinics, community agenciesPrivate practice, clinics, hospitals
Employer & IndustryHealthcare providers, social service agenciesMental health clinics, private practices
Primary FocusCare coordination, resource linkage, support planningTherapeutic counseling, diagnosis, treatment planning

While both roles support mental health, Behavioral Health Case Managers focus on coordinating care and connecting clients with resources, whereas Mental Health Counselors provide direct therapy and diagnosis. The roles often overlap but serve different primary functions within mental health services.

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The top searched job categories for Behavioral Health Case Manager jobs in Springfield, IL are:

What cities near Springfield, IL are hiring for Behavioral Health Case Manager jobs?

Cities near Springfield, IL with the most Behavioral Health Case Manager job openings:

Behavioral Health Case Manager jobs near you
Infographic showing various Behavioral Health Case Manager job openings in Springfield, IL as of August 2026, with employment types broken down into 2% As Needed, 76% Full Time, 16% Part Time, and 6% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $52,007 per year, or $25 per hour.

Director, Case Management

Memorial Health

Springfield, IL • On-site

$47.59 - $76.14/hr

Full-time

Posted 4 days ago

Memorial Health rating

7.0

Company rating: 7.0 out of 10

Based on 176 frontline employees who took The Breakroom Quiz

414th of 888 rated healthcare providers

Job description

MinUSD $47.59/Hr.MaxUSD $76.14/Hr.Overview

The Director of Case Management provides strategic and operational leadership for Case Management, including Nursing Care Transition and Social Work functions across SMH. This leader is responsible for ensuring effective care coordination across the continuum, optimizing patient throughput, supporting quality outcomes, regulatory compliance, and financial stewardship while promoting exceptional patient and family experiences. The Director partners closely with physician leadership, nursing, finance, patient access, revenue cycle, quality, behavioral health, post-acute providers, and community organizations to develop an integrated care management strategy that supports organizational goals for clinical quality, patient safety, length of stay, readmission reduction, and value-based care.

Qualifications

Education:

         BSN required.

         Master's degree in Nursing, Business or Healthcare Administration required.

Licensure/Certification/Registry:

         Current licensure in the State of Illinois as a Registered Professional Nurse.

         National nursing certification held or achieved within one year of hire.

         Certified as an Accredited Case Manager (ACM) or Certified Case Manager (CCM) preferred Experience:

         Minimum five years nursing leadership/administrative experience required.

         7-10 years of experience, with demonstrated success in departmental leadership

         Clinical nursing experience in a tertiary care practice environment required.

         Progressive experience in case management, care coordination, utilization management, transitions of care, and discharge planning within an acute care setting preferred.

         Experience leading interdisciplinary teams that include nursing, social work, and care coordination functions preferred.Other Knowledge/Skills/Abilities:

         Evidence of knowledge and successful application of project management, change implementation, and quality/process improvement skills.

         Evidence of knowledge and successful application of national and state regulatory requirements.

         Evidence of facilitating the professional growth and development of staff and nurse leaders.

         Demonstrates:

a.       Outstanding human relations/communication skills.

b.       Ability to bring complex issues to closure.

c.        Understanding/experience with budgeting/fiscal management activities.

         Ability to function as a change agent.

Employment Type: FULL_TIME

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