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Behavioral Health Case Manager Jobs in Normal, IL

WESTCARE INC

Case Manager--part time (51103)

Lincoln, IL · On-site

$19.20 - $21.20/hr

Register for an Illinois Digital ID for the Illinois Health and Family Services Medi System ... observe client behavior and activities in and out of the facility. * The normal work routine ...

WESTCARE INC

Case Manager--part-time (52683)

Lincoln, IL · On-site

$19.20 - $21.20/hr

Register for an Illinois Digital ID for the Illinois Health and Family Services Medi System ... observe client behavior and activities in and out of the facility. * The normal work routine ...

Heritage Enterprises

Behavioral Health CNA

Bloomington, IL · On-site

$14.75 - $19.25/hr

Serve as a behavioral health resource for direct care staff. * Assist with education related to dementia care, trauma-informed care, behavioral symptom management, and person-centered practices.

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How much do behavioral health case manager jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for behavioral health case manager in Normal, IL is $24.66, according to ZipRecruiter salary data. Most workers in this role earn between $18.56 and $30.34 per hour, depending on experience, location, and employer.

What does a behavioral health case manager do?

As a behavioral health case manager, your responsibilities include assessing patients and working with counselors to develop a treatment plan, choose the necessary resources for each patients’ mental health needs, and set up referrals. You are expected to follow up and document the progress made by each of your clients and provide behavioral health education for individuals and groups by developing educational materials like articles, fact sheets, and public service announcements for the community. Additional duties of a behavioral health case manager include setting up meetings with providers and patients as needed and informing all necessary parties of the processes involved in each patients’ treatment and the plans for ongoing treatment. You keep updated records of each client, collect and analyze data to evaluate all treatment and recovery programs, and continuously improve your offerings.

What does a behavioral health case manager do?

A Behavioral Health Case Manager coordinates care and support services for individuals experiencing mental health or substance use challenges. They assess clients' needs, develop treatment plans, connect them with resources, and monitor progress to ensure effective treatment. Case managers also advocate for clients, collaborate with other healthcare providers, and help navigate barriers to care. Their goal is to support clients in achieving stability and improved quality of life.

What are the key skills and qualifications needed to thrive as a behavioral health case manager, and why are they important?

To thrive as a Behavioral Health Case Manager, you need a background in social work, psychology, or counseling—often supported by a relevant degree and, in some settings, licensure or certification. Familiarity with case management software, electronic health records, and knowledge of community resources are typically required. Strong communication, problem-solving, and empathy are essential soft skills for building trust and advocating effectively for clients. These skills ensure comprehensive support for clients, efficient coordination of care, and positive health outcomes.

How does a behavioral health case manager typically collaborate with other healthcare professionals?

Behavioral Health Case Managers frequently work as part of interdisciplinary teams that may include psychiatrists, psychologists, social workers, nurses, and primary care providers. They coordinate care plans, share updates on client progress, and facilitate communication to ensure that all aspects of a client's mental and physical health are addressed. Regular team meetings and case conferences are common, allowing for collaborative problem-solving and holistic support for clients. Effective communication and relationship-building skills are crucial for navigating these collaborative environments.

What is the difference between Behavioral Health Case Manager vs Mental Health Counselor?

AspectBehavioral Health Case ManagerMental Health Counselor
CredentialsCertification (e.g., CCMA, CMHC), relevant degreesMaster's degree in counseling or psychology, licensure
Work EnvironmentHospitals, clinics, community agenciesPrivate practice, clinics, hospitals
Employer & IndustryHealthcare providers, social service agenciesMental health clinics, private practices
Primary FocusCare coordination, resource linkage, support planningTherapeutic counseling, diagnosis, treatment planning

While both roles support mental health, Behavioral Health Case Managers focus on coordinating care and connecting clients with resources, whereas Mental Health Counselors provide direct therapy and diagnosis. The roles often overlap but serve different primary functions within mental health services.

More about Behavioral Health Case Manager jobs

What cities near Normal, IL are hiring for Behavioral Health Case Manager jobs?

Cities near Normal, IL with the most Behavioral Health Case Manager job openings:

Behavioral Health Case Manager jobs near you
Infographic showing various Behavioral Health Case Manager job openings in Normal, IL as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 19% Part Time, and 5% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $51,301 per year, or $24.7 per hour.

Case Management Assistant - Behavioral Health

Normal, IL • On-site

Carle Health
Health Care and Social Assistance • 10K+ employees

7.5

Company rating: 7.5 out of 10

Based on 213 frontline employees who took The Breakroom Quiz

236th of 896 rated healthcare providers

People enjoy working here

Good employer

Recommended by students

Learn more about Carle Healthexternal

$18.39 - $29.79/hr

Full-time

Posted 8 days ago

Job description

Overview
The Case Assistant provides operational assistance to the Behavioral Health Day Group program: Scheduling, coordinating treatment, verifying insurance, pre authorization of insurance, maintain program census, including tracking referrals, admissions, and discharges planning, Coordinating with external agencies and internal departments for referrals and continuity of care. Ensuring billing is completed.
Qualifications
Certifications: , Education: Bachelor's Degree, Work Experience: Behavioral health
Responsibilities
Insurance verification for private insurers, Medicare, Medicaid, and managed Medicaid. Prior authorizations, including submitting, tracking, and concurrent stay reviews. Scheduling clients in an electronic medical record. Conducting phone screenings to check program eligibility. Maintaining a program census, including tracking referrals, admissions, and discharges planning. Coordinating with external agencies and internal departments for referrals and continuity of care. Case management for clients to decrease barriers to treatment. Assisting in creating program paperwork and client form Collaborating with both medical, clerical, and behavioral health staff. Other duties as assigned.
About Us
Find it here.
Discover the job, the career, the purpose you were meant for. At Carle Health, we're committed to fostering a workplace where every team member feels valued, respected and empowered, where passion and purpose come together to positively impact the lives of our patients and our communities. Find it all at Carle Health.
Our nearly 17,000 team members and providers work together to support patient care across central and southeastern Illinois. We've grown to include eight, award-winning hospitals and a multispecialty provider group with more than 1,500 doctors and advanced practice providers. We're developing the next generation of providers and healthcare professionals through Carle Illinois College of Medicine, the world's first engineering-based medical school, and Methodist College. Carle BroMenn Medical Center, Carle Foundation Hospital, Carle Health Methodist Hospital, Carle Health Proctor Hospital, Carle Health Pekin Hospital, and Carle Hoopeston Regional Health Center hold Magnet® designations, the nation's highest honor for nursing care. We offer opportunities in several communities throughout central Illinois with potential for growth and life-long careers at Carle Health.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. Carle Health participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. | For more information: human.resources@carle.com.
Compensation and Benefits
The compensation range for this position is $18.39per hour - $29.79per hour. This represents a good faith minimum and maximum range for the role at the time of posting by Carle Health. The actual compensation offered a candidate will be dependent on a variety of factors including, but not limited to, the candidate's experience, qualifications, location, training, licenses, shifts worked and compensation model. Carle Health offers a comprehensive benefits package for team members and providers. To learn more visit careers.carlehealth.org/benefits.
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About Carle

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Each and every employee at Carle makes us better and stronger, so we can take care of our patients and our community. From clinical to professional and technical careers – our team of employees help us change lives. Carle is proud to be named a Great Place to Work®. Alongside Carle BroMenn Medical Center, Carle Health Methodist Hospital, and Carle Health Proctor Hospital, the Carle Foundation Hospital holds Magnet® designation, the nation’s highest honor for nursing care.

Industry

Health care and social assistance, hospitals and outpatient health care

Company size

10,000+ Employees

Headquarters location

Urbana, IL, US

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