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Behavioral Health Case Manager Jobs in Normal, IL

Marcfirst

Mental Health Professional

Normal, IL · On-site

$23/hr

Under the supervision of the Director of Behavioral Health and other QMHP staff, the MHP will ... Complete case notes and other required documentation in compliance with regulations and agency ...

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Behavioral Health Case Manager information

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$14

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How much do behavioral health case manager jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for behavioral health case manager in Normal, IL is $24.66, according to ZipRecruiter salary data. Most workers in this role earn between $18.56 and $30.34 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a behavioral health case manager, and why are they important?

To thrive as a Behavioral Health Case Manager, you need a background in social work, psychology, or counseling—often supported by a relevant degree and, in some settings, licensure or certification. Familiarity with case management software, electronic health records, and knowledge of community resources are typically required. Strong communication, problem-solving, and empathy are essential soft skills for building trust and advocating effectively for clients. These skills ensure comprehensive support for clients, efficient coordination of care, and positive health outcomes.

What is the difference between Behavioral Health Case Manager vs Mental Health Counselor?

AspectBehavioral Health Case ManagerMental Health Counselor
CredentialsCertification (e.g., CCMA, CMHC), relevant degreesMaster's degree in counseling or psychology, licensure
Work EnvironmentHospitals, clinics, community agenciesPrivate practice, clinics, hospitals
Employer & IndustryHealthcare providers, social service agenciesMental health clinics, private practices
Primary FocusCare coordination, resource linkage, support planningTherapeutic counseling, diagnosis, treatment planning

While both roles support mental health, Behavioral Health Case Managers focus on coordinating care and connecting clients with resources, whereas Mental Health Counselors provide direct therapy and diagnosis. The roles often overlap but serve different primary functions within mental health services.

How does a behavioral health case manager typically collaborate with other healthcare professionals?

Behavioral Health Case Managers frequently work as part of interdisciplinary teams that may include psychiatrists, psychologists, social workers, nurses, and primary care providers. They coordinate care plans, share updates on client progress, and facilitate communication to ensure that all aspects of a client's mental and physical health are addressed. Regular team meetings and case conferences are common, allowing for collaborative problem-solving and holistic support for clients. Effective communication and relationship-building skills are crucial for navigating these collaborative environments.

What does a behavioral health case manager do?

As a behavioral health case manager, your responsibilities include assessing patients and working with counselors to develop a treatment plan, choose the necessary resources for each patients’ mental health needs, and set up referrals. You are expected to follow up and document the progress made by each of your clients and provide behavioral health education for individuals and groups by developing educational materials like articles, fact sheets, and public service announcements for the community. Additional duties of a behavioral health case manager include setting up meetings with providers and patients as needed and informing all necessary parties of the processes involved in each patients’ treatment and the plans for ongoing treatment. You keep updated records of each client, collect and analyze data to evaluate all treatment and recovery programs, and continuously improve your offerings.

What does a behavioral health case manager do?

A Behavioral Health Case Manager coordinates care and support services for individuals experiencing mental health or substance use challenges. They assess clients' needs, develop treatment plans, connect them with resources, and monitor progress to ensure effective treatment. Case managers also advocate for clients, collaborate with other healthcare providers, and help navigate barriers to care. Their goal is to support clients in achieving stability and improved quality of life.
More about Behavioral Health Case Manager jobs
What cities near Normal, IL are hiring for Behavioral Health Case Manager jobs? Cities near Normal, IL with the most Behavioral Health Case Manager job openings:
Behavioral Health Case Manager jobs near you
Infographic showing various Behavioral Health Case Manager job openings in Normal, IL as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $51,301 per year, or $24.7 per hour.

Master's Level Clinician

Chestnut Health Systems

Bloomington, IL • On-site

$44K - $68K/yr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted yesterday

Chestnut Health Systems rating

6.8

Company rating: 6.8 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

Overview

Compensation

Starting salary: $44,000 to $68,000 annually

$2,500 Sign-On Bonus – Behavioral Health Clinician III

$5,000 Sign-On Bonus – Behavioral Health Clinician IV

Starting pay is based on education, experience, qualifications, internal equity, and local market conditions.

Chestnut offers a comprehensive benefits package that supports both your career and your well-being, including health, dental, and vision insurance, retirement with company match, generous paid time off, tuition reimbursement, professional development opportunities, and opportunities for career advancement.

Overview

Bring your clinical expertise where you make a lasting impact.

At Chestnut Health Systems, you'll do more than provide therapy. You'll become part of an interdisciplinary team dedicated to helping individuals and families overcome mental health and substance use challenges through compassionate, recovery-oriented care.

We're seeking master's level or licensed eligible or Licensed Behavioral Health Clinicians (LCSW, LCPC, and LMFT) to join our interdisciplinary team in Bloomington, Illinois. 

Whether you're working toward independent licensure or already fully licensed, you'll find opportunities to practice at the top of your profession while collaborating with physicians, nurses, recovery specialists, case managers, peer support professionals, and community partners.

Our clinicians work across outpatient, residential, integrated care, and justice-involved programs, serving diverse populations with complex behavioral health needs. Every day offers opportunities to build meaningful therapeutic relationships, collaborate with experienced colleagues, and make a measurable difference in the lives of those we serve.

If you're looking for a career where clinical excellence, teamwork, and purpose come together, you'll find it at Chestnut.

Why You'll Love This Role

  • Receive a $2,500 sign-on bonus (Clinician III) or a $5,000 sign-on bonus (Clinician IV).
  • Practice within an integrated healthcare model that treats the whole person.
  • Collaborate with experienced physicians, nurses, behavioral health professionals, and recovery specialists.
  • Work with diverse client populations across outpatient, residential, integrated care, and community-based programs.
  • Continue growing through ongoing professional development, clinical consultation, and advancement opportunities.
  • Join a mission-driven organization where your expertise is respected and your work changes lives every day.
Responsibilities
  • Conduct comprehensive mental health and substance use assessments.
  • Develop individualized treatment, continuing care, and discharge plans that support long-term recovery.
  • Provide evidence-based individual, family, and group counseling services.
  • Facilitate psychoeducational, therapeutic, and skills-based groups.
  • Maintain timely, accurate, and compliant clinical documentation within the electronic medical record (EMR).
  • Collaborate with physicians, nurses, case managers, peer support specialists, recovery staff, referral sources, and community providers to coordinate integrated care.
  • Participate in court-involved and justice-related services when assigned.
  • Provide consultation, mentorship, or clinical guidance to interns, students, or developing clinicians as appropriate to licensure and experience.
  • Promote trauma-informed, recovery-oriented care and person-centered treatment throughout every client interaction.
  • Uphold Chestnut's standards for customer service excellence while maintaining confidentiality of all client and organizational information.
  • Perform other duties as assigned to support program and organizational needs.
Qualifications

Behavioral Health Clinician III

  • Master’s degree in counseling, Psychology, Social Work, or a related behavioral health field.
  • Eligibility for Illinois licensure as an LSW or LPC
  • Must obtain Illinois licensure or certificationwithin two years of hire.
  • Strong written, verbal, and organizational communication skills.
  • Basic computer proficiency including Microsoft Word, Excel, Outlook, and Adobe Acrobat.
  • Experience using an electronic medical record (EMR) preferred.
  • Valid driver's license, private automobile insurance, and eligibility for agency vehicle insurance coverage.

Behavioral Health Clinician IV

  • Master’s degree in counseling, psychology, social work, or a related behavioral health field.
  • Active Illinois LCSW, LCPC, or LMFT licensure required.
  • Strong written, verbal, and organizational communication skills.
  • Basic computer proficiency including Microsoft Word, Excel, Outlook, and Adobe Acrobat.
  • Experience using an electronic medical record (EMR) preferred.
  • Valid driver's license, private automobile insurance, and eligibility for agency vehicle insurance coverage.

Benefits

Chestnut offers a comprehensive benefits package designed to support your health, well-being, and professional growth, including:

  • Health, dental, and vision insurance
  • Retirement savings plan with company match
  • Generous paid time off
  • Tuition reimbursement opportunities
  • Employee Assistance Program
  • Professional development and continuing education
  • Career advancement opportunities across behavioral health, integrated care, prevention, and community services

check out our benefits here!

About Chestnut

Since 1973, Chestnut Health Systems has been improving lives through integrated behavioral health, primary care, substance use treatment, prevention, research, and community partnerships.

Today, more than 800 compassionate employees serve individuals and families throughout Illinois and Missouri. Our interdisciplinary teams deliver trauma-informed, recovery-oriented care that addresses the whole person, combining behavioral health, primary care, and community-based services to improve health outcomes and strengthen communities.

At Chestnut, you'll find more than a job. You'll find a mission-driven organization where your work matters, your professional growth is supported, and every day brings an opportunity to make a meaningful difference.

Additional Information

Think you'd be a great fit but don't meet every qualification?

Chestnut is committed to building a diverse and inclusive workplace. If you're excited about this opportunity but your experience doesn't perfectly match every requirement, we encourage you to apply. We'd love to learn more about your unique experiences and how you can contribute to our mission.

To be considered, applicants must attach a resume, complete the application, and answer all screening questions.

Chestnut welcomes applications from qualified individuals with recovery experience.

EOE – Minorities/Females/Veterans/Disabled

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