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Behavioral Health Case Manager Jobs in Normal, IL

Case Manager 2

Normal, IL · On-site

$21 - $25/hr

Work closely with other professionals, including social workers, healthcare providers, educators ... status as a Case Manager. * Model and support Lifelong Access Core Values in all areas and ...

Case Manager 2

Normal, IL · On-site

$21 - $25/hr

Work closely with other professionals, including social workers, healthcare providers, educators ... status as a Case Manager. * Model and support Lifelong Access Core Values in all areas and ...

Under the supervision of the Director of Behavioral Health and other QMHP staff, the MHP will ... Complete case notes and other required documentation in compliance with regulations and agency ...

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Behavioral Health Case Manager information

See Normal, IL salary details

$14

$24

$36

How much do behavioral health case manager jobs pay per hour?

As of Jul 18, 2026, the average hourly pay for behavioral health case manager in Normal, IL is $24.66, according to ZipRecruiter salary data. Most workers in this role earn between $18.56 and $30.34 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Behavioral Health Case Manager, and why are they important?

To thrive as a Behavioral Health Case Manager, you need a background in social work, psychology, or counseling—often supported by a relevant degree and, in some settings, licensure or certification. Familiarity with case management software, electronic health records, and knowledge of community resources are typically required. Strong communication, problem-solving, and empathy are essential soft skills for building trust and advocating effectively for clients. These skills ensure comprehensive support for clients, efficient coordination of care, and positive health outcomes.

What is the difference between Behavioral Health Case Manager vs Mental Health Counselor?

AspectBehavioral Health Case ManagerMental Health Counselor
CredentialsCertification (e.g., CCMA, CMHC), relevant degreesMaster's degree in counseling or psychology, licensure
Work EnvironmentHospitals, clinics, community agenciesPrivate practice, clinics, hospitals
Employer & IndustryHealthcare providers, social service agenciesMental health clinics, private practices
Primary FocusCare coordination, resource linkage, support planningTherapeutic counseling, diagnosis, treatment planning

While both roles support mental health, Behavioral Health Case Managers focus on coordinating care and connecting clients with resources, whereas Mental Health Counselors provide direct therapy and diagnosis. The roles often overlap but serve different primary functions within mental health services.

How does a Behavioral Health Case Manager typically collaborate with other healthcare professionals?

Behavioral Health Case Managers frequently work as part of interdisciplinary teams that may include psychiatrists, psychologists, social workers, nurses, and primary care providers. They coordinate care plans, share updates on client progress, and facilitate communication to ensure that all aspects of a client's mental and physical health are addressed. Regular team meetings and case conferences are common, allowing for collaborative problem-solving and holistic support for clients. Effective communication and relationship-building skills are crucial for navigating these collaborative environments.

What Does a Behavioral Health Case Manager Do?

As a behavioral health case manager, your responsibilities include assessing patients and working with counselors to develop a treatment plan, choose the necessary resources for each patients’ mental health needs, and set up referrals. You are expected to follow up and document the progress made by each of your clients and provide behavioral health education for individuals and groups by developing educational materials like articles, fact sheets, and public service announcements for the community. Additional duties of a behavioral health case manager include setting up meetings with providers and patients as needed and informing all necessary parties of the processes involved in each patients’ treatment and the plans for ongoing treatment. You keep updated records of each client, collect and analyze data to evaluate all treatment and recovery programs, and continuously improve your offerings.

What does a Behavioral Health Case Manager do?

A Behavioral Health Case Manager coordinates care and support services for individuals experiencing mental health or substance use challenges. They assess clients' needs, develop treatment plans, connect them with resources, and monitor progress to ensure effective treatment. Case managers also advocate for clients, collaborate with other healthcare providers, and help navigate barriers to care. Their goal is to support clients in achieving stability and improved quality of life.
What job categories do people searching Behavioral Health Case Manager jobs in Normal, IL look for? The top searched job categories for Behavioral Health Case Manager jobs in Normal, IL are:
What cities near Normal, IL are hiring for Behavioral Health Case Manager jobs? Cities near Normal, IL with the most Behavioral Health Case Manager job openings:
Behavioral Health Technician (76645)

Behavioral Health Technician (76645)

Centurion

Lincoln, IL • On-site

$26 - $27.61/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago


Job description

Rate of Pay: $26.00 Hourly to $27.61 Hourly Depending on Experience / Plus Shift Differential
Centurion is proud to be the provider of comprehensive healthcare services to the Illinois Department of Corrections.
We are currently seeking a Full-time Behavioral Health Technician to join our team at Logan Correctional Facility located in Lincoln, Illinois.
The Behavioral Health Technician participates in weekly multidisciplinary treatment planning meetings and implements interventions for patients in a correctional mental health/healthcare setting. Behavioral Health Technician responsibilities include providing therapeutic support services, including treatment focused programming, psychosocial groups, crisis management, social rehabilitation, and leisure activities, as well as providing formal education to patients in routine activities of daily living (hygiene, eating, recreation, etc.). Behavioral Health Technicians, also assist in the preparation and maintenance of records and data management pertaining to the mental health treatment and scheduling of patients. This includes providing support for the operation of telepsychiatry services. Performs all duties as assigned by leadership and as directed by Centurion policy and procedure, as well as IDOC Directives, and Standard Operating Procedures.
Schedule: Monday through Friday 8:00am to 4:00pm
  • Bachelor's Degree in a Social Science required
  • Two years or more experience providing activities programming for patients who have a serious mental illness preferred
  • Competencies with Excel sufficient to create, maintain, and update scheduling databases
  • Must maintain current tuberculosis documentation and active CPR/AED certification
  • Must be able to pass a background investigation and obtain agency security clearance where applicable

We offer excellent compensation and comprehensive benefits for our full-time team members including:
  • Health, dental, vision, disability and life insurance
  • 401(k) with company match
  • Generous paid time off
  • Paid holidays
  • Flexible Spending Account
  • Continuing Education benefits
  • Much more...

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