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How much do behavioral health case manager jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for behavioral health case manager in Santa Rosa, CA is $27.58, according to ZipRecruiter salary data. Most workers in this role earn between $20.77 and $33.89 per hour, depending on experience, location, and employer.

What does a behavioral health case manager do?

As a behavioral health case manager, your responsibilities include assessing patients and working with counselors to develop a treatment plan, choose the necessary resources for each patients’ mental health needs, and set up referrals. You are expected to follow up and document the progress made by each of your clients and provide behavioral health education for individuals and groups by developing educational materials like articles, fact sheets, and public service announcements for the community. Additional duties of a behavioral health case manager include setting up meetings with providers and patients as needed and informing all necessary parties of the processes involved in each patients’ treatment and the plans for ongoing treatment. You keep updated records of each client, collect and analyze data to evaluate all treatment and recovery programs, and continuously improve your offerings.

What does a behavioral health case manager do?

A Behavioral Health Case Manager coordinates care and support services for individuals experiencing mental health or substance use challenges. They assess clients' needs, develop treatment plans, connect them with resources, and monitor progress to ensure effective treatment. Case managers also advocate for clients, collaborate with other healthcare providers, and help navigate barriers to care. Their goal is to support clients in achieving stability and improved quality of life.

What are the key skills and qualifications needed to thrive as a behavioral health case manager, and why are they important?

To thrive as a Behavioral Health Case Manager, you need a background in social work, psychology, or counseling—often supported by a relevant degree and, in some settings, licensure or certification. Familiarity with case management software, electronic health records, and knowledge of community resources are typically required. Strong communication, problem-solving, and empathy are essential soft skills for building trust and advocating effectively for clients. These skills ensure comprehensive support for clients, efficient coordination of care, and positive health outcomes.

How does a behavioral health case manager typically collaborate with other healthcare professionals?

Behavioral Health Case Managers frequently work as part of interdisciplinary teams that may include psychiatrists, psychologists, social workers, nurses, and primary care providers. They coordinate care plans, share updates on client progress, and facilitate communication to ensure that all aspects of a client's mental and physical health are addressed. Regular team meetings and case conferences are common, allowing for collaborative problem-solving and holistic support for clients. Effective communication and relationship-building skills are crucial for navigating these collaborative environments.

What is the difference between Behavioral Health Case Manager vs Mental Health Counselor?

AspectBehavioral Health Case ManagerMental Health Counselor
CredentialsCertification (e.g., CCMA, CMHC), relevant degreesMaster's degree in counseling or psychology, licensure
Work EnvironmentHospitals, clinics, community agenciesPrivate practice, clinics, hospitals
Employer & IndustryHealthcare providers, social service agenciesMental health clinics, private practices
Primary FocusCare coordination, resource linkage, support planningTherapeutic counseling, diagnosis, treatment planning

While both roles support mental health, Behavioral Health Case Managers focus on coordinating care and connecting clients with resources, whereas Mental Health Counselors provide direct therapy and diagnosis. The roles often overlap but serve different primary functions within mental health services.

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What cities near Santa Rosa, CA are hiring for Behavioral Health Case Manager jobs?

Cities near Santa Rosa, CA with the most Behavioral Health Case Manager job openings:

Behavioral Health Case Manager jobs near you
Infographic showing various Behavioral Health Case Manager job openings in Santa Rosa, CA as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $57,371 per year, or $27.6 per hour.

Service Coordinator | Mental Health Case Manager

Crestwood Behavioral Health

Angwin, CA • On-site

$24 - $27.82/hr

Full-time, Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 25 days ago

Crestwood Behavioral Health rating

7.6

Company rating: 7.6 out of 10

Based on 48 frontline employees who took The Breakroom Quiz

191st of 898 rated healthcare providers

Job description

Are you looking for a meaningful role in behavioral health and have the desire to work with an organization that puts people first? If you have a passion for helping others along their recovery journey, then we invite you to join our Crestwood family!
For more than 50+ years Crestwood has been committed to creating innovative recovery programs and developing compassionate communities that support each client in their journey. Our model of care focuses on a personal and self-directed process that empowers the people we serve and helps them to develop the skills to thrive!
Title: On Call Service Coordinator (Mental Health Case Manager)
Job Duties: The Service Coordinator (Mental Health Case Manager) assesses clients to identify individual problem areas necessitating treatment and complete assessments. The Service Coordinator (Mental Health Case Manager) also coordinates the interdisciplinary team meetings and discharge planning efforts among the multidisciplinary treatment team. In this capacity, the Service Coordinator (Mental Health Case Manager) coordinates the overall treatment plan implementation for the client on the unit, working closely with the nursing staff to ensure continuity of treatment efforts.
Schedule:
  • On-Call: AM & PM

Qualifications:
  • Two (2) years of full-time experience or part-time equivalent in a mental health setting.
  • A bachelor's degree with a major in psychology, social work, or behavioral sciences may be substituted for the two (2) years of full-time work experience or its part-time equivalent.
  • Demonstrated knowledge of DSM-5 and psychosocial rehabilitation and recovery principles.
  • Familiarity with regulatory standards.

Crestwood Offers Comprehensive Benefits Packages to Full-Time Employees Including:
  • Medical, Dental, and Vision Coverage
  • Life Insurance
  • Vacation
  • Paid Sick Leave
  • Sick Leave Buy Back
  • 401(k) Retirement
  • Scholarship Program
  • Qualifying Supervision for BBS Associates
  • Competitive Pay
  • Paid Holidays
  • Service Awards
  • Jury Duty Pay

About the Campus: Crestwood Center is a Mental Health Rehabilitation Center located in Angwin, amidst the beautiful hills of the Napa Valley. The facility provides a versatile array of classes for clients to participate in during their recovery program and encourages active participation in treatment planning from the moment of admission.
To learn more about B Certified Corporations, visit www.bcorp.com
The salary range listed below represents the minimum and maximum base pay per hour at the time of posting. Final salary offered to the candidate selected for the position will be based on factors including but not limited to candidate's skills, experience, licensure, and program acuity.
Pay Range:
$24-$27.82 USD
It's About Growth! Our employees are our most valuable assets.
Did you know that at Crestwood you can gain experience at one of California's leading behavioral health service providers? We deliver industry leading education and training that allows our team members to succeed and continue to grow their careers with Crestwood.
Check out our Career Page to learn more about being a part the Crestwood Family and the benefits available. https://workatcrestwood.com/
Crestwood is proud to be an Equal Opportunity Employer that is committed to inclusion, equity and diversity. We embrace all differences and are fully committed to fostering a sense of belonging for everyone. We also take affirmative action to offer employment and advancement opportunities to all qualified applicants without regard to race, color, religion, age, sex, national origin, disability status, veteran status, sexual orientation, pregnancy, marital status, gender identity or expression, or any other characteristic protected by federal, state, or local laws. If you need assistance and/or a reasonable accommodation due to ability during the application or recruiting process, please talk with your hiring contact/recruiter or send a request to HR@CBHI.net.
Employment is contingent upon successful completion of a background investigation including criminal history and identity check.
Pursuant to the California Consumer Privacy Act (CCPA), please review this link to provide information on how we collect and use your data.
Crestwood is required to participate in the E-Verify program. To learn more, please see: E-Verify Participation, Right to Work notices, or visit www.e-verify.gov.

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About Crestwood Behavioral Health

Sourced by ZipRecruiter

Crestwood Behavioral Health, Inc., based in Sacramento, CA, US, is a recognized leader in the field of Behavioral Health. The company’s main offering includes a broad spectrum of services for adults with mental health needs, including campus-based services, day treatment programs, and community integration services. Established more than 50 years ago, Crestwood has a rich history grounded in a relentless pursuit of optimism, bravery, and an unwavering commitment to creating recovery-focused programs that uphold the rights and dignity of individuals living with mental health issues. Their mission is to provide a continuum of services that empower individuals living with mental health issues to realize recovery.

Industry

Offices of mental health practitioners

Company size

1,001 - 5,000 Employees

Headquarters location

Sacramento, CA, US

Year founded

1968

Social media

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