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Behavioral Health Case Manager Jobs in Riverside, CA

Alora Behavioral Health

ABA Case Supervisor

Hemet, CA · On-site

$22 - $28/hr

As a Case Supervisor (CS) at Alora Behavioral Health , you'll play a key leadership role in helping children and young adults build life-changing skills while supporting families through meaningful ...

Alora Behavioral Health

ABA Case Supervisor

Riverside, CA · On-site

$22 - $28/hr

As a Case Supervisor (CS) at Alora Behavioral Health , you'll play a key leadership role in helping children and young adults build life-changing skills while supporting families through meaningful ...

Alora Behavioral Health

ABA Case Supervisor

Perris, CA · On-site

$22 - $28/hr

As a Case Supervisor (CS) at Alora Behavioral Health , you'll play a key leadership role in helping children and young adults build life-changing skills while supporting families through meaningful ...

Alora Behavioral Health

ABA Case Supervisor

Perris, CA · On-site

$22 - $28/hr

As a Case Supervisor (CS) at Alora Behavioral Health , you'll play a key leadership role in helping children and young adults build life-changing skills while supporting families through meaningful ...

Alora Behavioral Health

ABA Case Supervisor

Yucaipa, CA · On-site

$22 - $28/hr

As a Case Supervisor (CS) at Alora Behavioral Health , you'll play a key leadership role in helping children and young adults build life-changing skills while supporting families through meaningful ...

Alora Behavioral Health

ABA Case Supervisor

Pomona, CA · On-site

$22 - $28/hr

As a Case Supervisor (CS) at Alora Behavioral Health , you'll play a key leadership role in helping children and young adults build life-changing skills while supporting families through meaningful ...

Alora Behavioral Health

ABA Case Supervisor

Corona, CA · On-site

$22 - $28/hr

As a Case Supervisor (CS) at Alora Behavioral Health , you'll play a key leadership role in helping children and young adults build life-changing skills while supporting families through meaningful ...

Alora Behavioral Health

ABA Case Supervisor

Pomona, CA

$22 - $28/hr

As a Case Supervisor (CS) at Alora Behavioral Health , you'll play a key leadership role in helping children and young adults build life-changing skills while supporting families through meaningful ...

Alora Behavioral Health

ABA Case Supervisor

Fontana, CA · On-site

$22 - $28/hr

As a Case Supervisor (CS) at Alora Behavioral Health , you'll play a key leadership role in helping children and young adults build life-changing skills while supporting families through meaningful ...

Alora Behavioral Health

ABA Case Supervisor

Perris, CA

$22 - $28/hr

As a Case Supervisor (CS) at Alora Behavioral Health , you'll play a key leadership role in helping children and young adults build life-changing skills while supporting families through meaningful ...

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All JobsBehavioral Health Case Manager JobsBehavioral Health Case Manager Jobs in Riverside, CA

Behavioral Health Case Manager information

See Riverside, CA salary details

$15

$26

$39

How much do behavioral health case manager jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for behavioral health case manager in Riverside, CA is $26.32, according to ZipRecruiter salary data. Most workers in this role earn between $19.81 and $32.36 per hour, depending on experience, location, and employer.

Is being a BHT a stressful job?

Behavioral Health Case Managers often work in high-pressure environments, managing complex patient needs and coordinating care, which can lead to stress. The job requires strong communication skills, emotional resilience, and the ability to handle challenging situations regularly.

What are the key skills and qualifications needed to thrive as a Behavioral Health Case Manager, and why are they important?

To thrive as a Behavioral Health Case Manager, you need a background in social work, psychology, or counseling—often supported by a relevant degree and, in some settings, licensure or certification. Familiarity with case management software, electronic health records, and knowledge of community resources are typically required. Strong communication, problem-solving, and empathy are essential soft skills for building trust and advocating effectively for clients. These skills ensure comprehensive support for clients, efficient coordination of care, and positive health outcomes.

What is the difference between Behavioral Health Case Manager vs Mental Health Counselor?

AspectBehavioral Health Case ManagerMental Health Counselor
CredentialsCertification (e.g., CCMA, CMHC), relevant degreesMaster's degree in counseling or psychology, licensure
Work EnvironmentHospitals, clinics, community agenciesPrivate practice, clinics, hospitals
Employer & IndustryHealthcare providers, social service agenciesMental health clinics, private practices
Primary FocusCare coordination, resource linkage, support planningTherapeutic counseling, diagnosis, treatment planning

While both roles support mental health, Behavioral Health Case Managers focus on coordinating care and connecting clients with resources, whereas Mental Health Counselors provide direct therapy and diagnosis. The roles often overlap but serve different primary functions within mental health services.

What does a case manager do in behavioral health services?

A behavioral health case manager coordinates and monitors care for individuals with mental health or substance use disorders. They develop treatment plans, connect clients to community resources, and collaborate with healthcare providers to ensure appropriate support and services. Strong communication skills and knowledge of mental health issues are essential in this role.

How does a Behavioral Health Case Manager typically collaborate with other healthcare professionals?

Behavioral Health Case Managers frequently work as part of interdisciplinary teams that may include psychiatrists, psychologists, social workers, nurses, and primary care providers. They coordinate care plans, share updates on client progress, and facilitate communication to ensure that all aspects of a client's mental and physical health are addressed. Regular team meetings and case conferences are common, allowing for collaborative problem-solving and holistic support for clients. Effective communication and relationship-building skills are crucial for navigating these collaborative environments.

Can I be a BHT without a degree?

Behavioral Health Technicians (BHTs) typically do not require a college degree but must complete specific training and certification, which vary by state or employer. Some positions may prefer or require a high school diploma or equivalent, along with skills in communication and basic mental health support. Certification programs like CPR and first aid are often recommended or required for employment.

What Does a Behavioral Health Case Manager Do?

As a behavioral health case manager, your responsibilities include assessing patients and working with counselors to develop a treatment plan, choose the necessary resources for each patients’ mental health needs, and set up referrals. You are expected to follow up and document the progress made by each of your clients and provide behavioral health education for individuals and groups by developing educational materials like articles, fact sheets, and public service announcements for the community. Additional duties of a behavioral health case manager include setting up meetings with providers and patients as needed and informing all necessary parties of the processes involved in each patients’ treatment and the plans for ongoing treatment. You keep updated records of each client, collect and analyze data to evaluate all treatment and recovery programs, and continuously improve your offerings.

What does a Behavioral Health Case Manager do?

A Behavioral Health Case Manager coordinates care and support services for individuals experiencing mental health or substance use challenges. They assess clients' needs, develop treatment plans, connect them with resources, and monitor progress to ensure effective treatment. Case managers also advocate for clients, collaborate with other healthcare providers, and help navigate barriers to care. Their goal is to support clients in achieving stability and improved quality of life.

What is a behavioral case manager?

A behavioral health case manager is a professional who coordinates and manages treatment plans for individuals with mental health or substance use disorders. They assess client needs, connect clients to services, and monitor progress, often working in healthcare or community settings and requiring relevant certifications or training. Their role helps ensure clients receive comprehensive, personalized care to support recovery and well-being.
More about Behavioral Health Case Manager jobs
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Behavioral Health Case Manager jobs near you

Behavioral Health Case Manager - May 2026

Zócalo Health

San Bernardino, CA • On-site

$90K/yr

Full-time

Medical, Dental, Vision, PTO

Posted 20 days ago

Job description

Zócalo Health Remote + Field-based - Full Time, San Bernardino
Compensation: $90,000
About Us
Zócalo Health is a tech-enabled, community-oriented primary care organization serving people who have historically been underserved by the one-size-fits-all healthcare system. We partner with health plans, providers, and community organizations to deliver culturally competent primary care, behavioral health, and social care.
Our model is built for populations with high medical and social complexity, where fragmented care drives poor outcomes and unnecessary cost. We combine local, community-based teams with virtual care and modern technology to deliver coordinated, whole-person care where members live and receive support.
Founded in 2021, Zócalo Health is backed by leading healthcare and mission-aligned investors and is scaling rapidly across states and populations. We are building a durable care platform designed to perform in constrained healthcare environments and to lead the shift toward accountable, value-based care.
Role Description
Our care model is designed to meet members wherever they are-whether in their homes, online, or in their community. Behavioral Health Case Managers are integral to our mission of providing culturally aligned and accessible care to the Latino community. They build trust through shared cultural and linguistic backgrounds, improving member engagement and access to care.
Zócalo Health is seeking a behavioral health case manager to serve as the primary point of contact for an assigned caseload of ECM members with behavioral health needs (including members with more complex mental health and/or substance use needs). This role provides relationship-based outreach, care navigation, care coordination, and brief skills-based behavioral health support to help members engage in appropriate services and move toward their goals.
Note: This role focuses on engagement, care coordination, brief interventions, and support strategies, including referrals and warm handoffs to psychotherapy, psychiatry, and Specialty Mental Health.
This position reports to the Senior Director of Clinical Operations. You will work primarily in your community, with some work-from-home responsibilities.
Responsibilities
Caseload Management and Member Engagement
  • Manage an assigned caseload of ECM members with complex behavioral health needs, primarily Tier 1 and Tier 2 as defined by the organization's risk stratification framework. Conduct face-to-face visits at a frequency determined by the member's tier, with priority given to highest-acuity members.
  • Serve as the primary relationship holder for members with behavioral health needs; provide consistent outreach, follow-up, and re-engagement support, including after ED or inpatient discharge when applicable.
  • Maintain ongoing engagement with members both in-person and by phone, using evidence-based approaches such as motivational interviewing to promote collaboration between the member and the care team and to increase the member's sense of control over their whole health.
  • Work with members to identify health and wellness goals and incorporate those goals into the member's shared care plan, facilitating communication among members, the care team, and external providers.

In-Person and Field-Based Care
  • Conduct in-person home visits, community-based meetings, and field-based contacts as determined by member tier and clinical need.
  • Conduct outreach (virtually and in-person) to members scheduled for appointments and complete initial intake and readiness-to-engage check-ins.
  • Participate in community events to support member activation and trust-building, including relationship-building with key contacts, facilitating group education sessions, and liaising with community organizations.
  • Attend and participate in community events as a Zócalo Health representative.

Brief Interventions and Clinical Support
  • Utilize brief behavioral health therapeutic interventions as necessary to improve the member's ability to manage their own health, including behavioral activation strategies, coping skills coaching, and health literacy education related to behavioral health conditions and treatment options.
  • Provide brief crisis support within scope and protocol (e.g., de-escalation and safety check-ins) and complete warm handoffs to local crisis resources or higher levels of care when indicated.
  • Support individualized goal setting using motivational interviewing.

Education and Consultation
  • Provide members and families with education on chronic medical and behavioral health conditions, treatment approaches, medications, and evidence-based practices to improve health literacy.
  • Provide both formal and informal training and support to care team members on behavioral health conditions, including treatment approaches and evidence-based practices for care.
  • Provide consultation for all care team members when discussing tasks of a clinical or behavioral health nature.

Care Coordination and Transitions of Care
  • Coordinate access to behavioral health services, including referrals and warm handoffs to psychotherapy, psychiatry, and Specialty Mental Health.
  • Assist with the coordination of medical and behavioral health access issues with PCP offices, specialists, and ancillary services.
  • Assess for social determinants of health (SDOH) needs and enroll members in SDOH programs, including care planning development, referral to community resources, coaching, and graduation/transition planning.
  • Ensure smooth transitions of care, including coordination with hospitals and facilities regarding member admissions and discharges.
  • Coordinate internal clinical services.

Documentation, Assessment, and Outcomes
  • Document all member and care team interactions accurately and in compliance with health plan standards.
  • Track behavioral health outcome measures, required health assessments, and shared care plans in the care management platform; support the RNCM in review of health assessments and other care team documentation.
  • Communicate member updates, barriers, and goals to the interdisciplinary team through case reviews and ad hoc consultations.

Team Collaboration
  • Collaborate with a multidisciplinary care team to contribute to care plans, triage requests, and solve complex member needs.
  • Play an active role in member registration and enrollment, including organizing community engagement and outbound outreach calls/texts.
  • Provide social support by listening to member concerns and connecting them to appropriate support resources.

Qualifications
  • Fluency (verbal and written) in English and Spanish.
  • Knowledgeable of Latino customs and cultural norms (preferred).
  • Master's degree in Social Work

Licenses/Certifications (required)
  • Active, unrestricted Clinical Social Work License (LCSW)

Experience
  • 1-3 years healthcare experience or healthcare navigation within the community.
  • Experience supporting members/patients with behavioral health needs (SMI/SUD exposure preferred).
  • Familiarity with Google Workspace (preferred).
  • Past experience documenting in an EHR (preferred).
  • Training in motivational interviewing (preferred).
Preferred Qualifications
  • Comfortable working with multiple computer applications simultaneously and willingness to learn new technologies and frameworks.
  • Team player who builds effective working relationships.
  • Ability to train others (preferred).
  • Well-known in and have strong ties to the local Latino community (preferred).
  • Well versed in local resources to support SDOH needs (preferred).

COVID-19 vaccination requirement
Zócalo Health requires all members of the care team to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons that prevents them from being vaccinated.
You are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status or apply for reasonable accommodation within the first 10 days of your employment. Please note that in some states and roles, you may be required to provide proof of full vaccination or an approved reasonable accommodation before you can begin to actively work.
Flexible and able to travel to other communities
  • Willing to travel to support community events and in person member appointments.
  • Have reliable sources of transportation.

Benefits & Perks
  • Ground floor opportunity; shape the direction of a fast-growing, high impact healthcare company
    Comprehensive benefits (medical/dental/vision)
  • Generous home office stipend
  • Competitive compensation
  • Generous PTO policy including 6 paid holidays

You must be authorized to work in the United States. We are open to remote work anywhere in the locations outlined in this job description.
At Zócalo Health Inc., we see diversity and inclusion as a source of strength in transforming healthcare. We believe building trust and innovation are best achieved through diverse perspectives. Individuals seeking employment at Zócalo Health are considered without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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