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Behavioral Health Case Manager Jobs in Raleigh, NC

KMRG LLC

Behavioral Health Case Manager

Raleigh, NC · On-site

$95K - $115K/yr

Behavioral Health Case Manager Location: Raleigh, NC Schedule: Full-time, primarily onsite Monday-Friday, with occasional statewide travel and weekend support Salary: $95,000-$115,000 per year KMRG ...

KMRG LLC

Mental Health Clinical Case Manager

Raleigh, NC · On-site

$95K - $115K/yr

Assess behavioral-health risks and functional impacts on military readiness * Identify barriers to ... Document case-management actions and report significant concerns through appropriate channels

KMRG LLC

Clinical Case Manager

Raleigh, NC · On-site

$95K - $115K/yr

Assess behavioral-health risks and functional impacts on military readiness * Identify barriers to ... Document case-management actions and report significant concerns through appropriate channels

KMRG LLC

Licensed Clinical Social Worker

Raleigh, NC · On-site

$95K - $115K/yr

Provide clinical case-management services for Soldiers enrolled in the Psychological Readiness Program * Conduct biopsychosocial assessments and identify behavioral-health needs * Develop ...

New Hope

CASE MANAGER BUTNER, NC

Butner, NC · On-site

$16.50 - $21.50/hr

Our programs have played a role in countless success stories, thanks to our relational approach to behavioral healthcare. The Case Manager is responsible for coordinating, monitoring, and documenting ...

New Hope

CASE MANAGER BUTNER, NC

Butner, NC

$16.50 - $21.50/hr

Our programs have played a role in countless success stories, thanks to our relational approach to behavioral healthcare. The Case Manager is responsible for coordinating, monitoring, and documenting ...

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Behavioral Health Case Manager information

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How much do behavioral health case manager jobs pay per hour?

As of Jul 28, 2026, the average hourly pay for behavioral health case manager in Raleigh, NC is $24.52, according to ZipRecruiter salary data. Most workers in this role earn between $18.46 and $30.14 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Behavioral Health Case Manager, and why are they important?

To thrive as a Behavioral Health Case Manager, you need a background in social work, psychology, or counseling—often supported by a relevant degree and, in some settings, licensure or certification. Familiarity with case management software, electronic health records, and knowledge of community resources are typically required. Strong communication, problem-solving, and empathy are essential soft skills for building trust and advocating effectively for clients. These skills ensure comprehensive support for clients, efficient coordination of care, and positive health outcomes.

What is the difference between Behavioral Health Case Manager vs Mental Health Counselor?

AspectBehavioral Health Case ManagerMental Health Counselor
CredentialsCertification (e.g., CCMA, CMHC), relevant degreesMaster's degree in counseling or psychology, licensure
Work EnvironmentHospitals, clinics, community agenciesPrivate practice, clinics, hospitals
Employer & IndustryHealthcare providers, social service agenciesMental health clinics, private practices
Primary FocusCare coordination, resource linkage, support planningTherapeutic counseling, diagnosis, treatment planning

While both roles support mental health, Behavioral Health Case Managers focus on coordinating care and connecting clients with resources, whereas Mental Health Counselors provide direct therapy and diagnosis. The roles often overlap but serve different primary functions within mental health services.

How does a Behavioral Health Case Manager typically collaborate with other healthcare professionals?

Behavioral Health Case Managers frequently work as part of interdisciplinary teams that may include psychiatrists, psychologists, social workers, nurses, and primary care providers. They coordinate care plans, share updates on client progress, and facilitate communication to ensure that all aspects of a client's mental and physical health are addressed. Regular team meetings and case conferences are common, allowing for collaborative problem-solving and holistic support for clients. Effective communication and relationship-building skills are crucial for navigating these collaborative environments.

What Does a Behavioral Health Case Manager Do?

As a behavioral health case manager, your responsibilities include assessing patients and working with counselors to develop a treatment plan, choose the necessary resources for each patients’ mental health needs, and set up referrals. You are expected to follow up and document the progress made by each of your clients and provide behavioral health education for individuals and groups by developing educational materials like articles, fact sheets, and public service announcements for the community. Additional duties of a behavioral health case manager include setting up meetings with providers and patients as needed and informing all necessary parties of the processes involved in each patients’ treatment and the plans for ongoing treatment. You keep updated records of each client, collect and analyze data to evaluate all treatment and recovery programs, and continuously improve your offerings.

What does a Behavioral Health Case Manager do?

A Behavioral Health Case Manager coordinates care and support services for individuals experiencing mental health or substance use challenges. They assess clients' needs, develop treatment plans, connect them with resources, and monitor progress to ensure effective treatment. Case managers also advocate for clients, collaborate with other healthcare providers, and help navigate barriers to care. Their goal is to support clients in achieving stability and improved quality of life.
More about Behavioral Health Case Manager jobs
What are popular job titles related to Behavioral Health Case Manager jobs in Raleigh, NC? For Behavioral Health Case Manager jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Behavioral Health Case Manager jobs in Raleigh, NC look for? The top searched job categories for Behavioral Health Case Manager jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Behavioral Health Case Manager jobs? Cities near Raleigh, NC with the most Behavioral Health Case Manager job openings:
Behavioral Health Case Manager jobs near you
Infographic showing various Behavioral Health Case Manager job openings in Raleigh, NC as of July 2026, with employment types broken down into 2% As Needed, 76% Full Time, 17% Part Time, and 5% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $51,008 per year, or $24.5 per hour.

Behavioral Health Case Manager

KMRG LLC

Raleigh, NC • On-site

$95K - $115K/yr

Full-time

Posted 5 days ago

Job description

Title: Behavioral Health Case Manager
Location: Raleigh, NC
Schedule: Full-time, primarily onsite Monday-Friday, with occasional statewide travel and weekend support
Salary: $95,000-$115,000 per year
KMRG, LLC (KMRG) is a federal services company that hires talented professionals to support Government agencies and the communities they serve. We are hiring a Behavioral Health Case Manager to join our team and support the North Carolina Army National Guard (NCARNG) Psychological Readiness Program in Raleigh.
In this role, you will provide clinical case management, care coordination, crisis-response support, and psychological-readiness services for Soldiers experiencing behavioral-health concerns that may affect their well-being, military readiness, retention, or deployability.
You will work closely with Soldiers, commanders, medical professionals, military treatment facilities, civilian providers, and community organizations to coordinate appropriate care and promote continuity throughout the treatment and recovery process.
This position is a strong fit for a licensed behavioral-health professional who is compassionate, organized, clinically experienced, and comfortable managing sensitive or high-risk cases in a structured military environment.
Applications will be reviewed as they are received. Apply today!
RESPONSIBILITIES
Clinical Case Management
  • Provide clinical case-management services for Soldiers enrolled in the Psychological Readiness Program
  • Conduct biopsychosocial assessments and identify behavioral-health needs
  • Develop individualized case-management plans
  • Monitor progress toward treatment, recovery, retention, and readiness goals
  • Assess behavioral-health risks and functional impacts on military readiness
  • Identify barriers to care and facilitate appropriate interventions, referrals, and resource connections
  • Track treatment, profile, evaluation, and readiness compliance
  • Document case-management actions and report significant concerns through appropriate channels
  • Support continuity of care throughout treatment and recovery
Care Coordination & Referral Management
  • Coordinate care across military, civilian, community, and multidisciplinary partners
  • Connect Soldiers with military, Department of Veterans Affairs, civilian, and community resources
  • Facilitate timely access to appropriate behavioral-health services
  • Monitor referral completion and treatment engagement
  • Promote continuity of care between providers, programs, and resources
  • Assist Soldiers in navigating military, civilian, community, and Department of Veterans Affairs behavioral-health resources
  • Deliver referral-management and behavioral-health resource-coordination support
Crisis Intervention & High-Risk Case Management
  • Conduct risk screenings within the authorized scope of practice
  • Assist with responses to behavioral-health crises
  • Develop safety plans and coordinate crisis-intervention and emergency behavioral-health services
  • Address suicidal or homicidal ideation, substance misuse, domestic violence, and other high-risk concerns
  • Ensure appropriate notification, referral, follow-up, and documentation
  • Monitor high-risk cases until stabilization or transfer to an appropriate level of care
  • Participate in multidisciplinary reviews of complex and high-risk cases
Military Readiness Support
  • Support psychological- and medical-readiness activities
  • Monitor behavioral-health concerns that may affect military readiness, retention, deployability, or duty performance
  • Coordinate medical-retention reviews
  • Track behavioral-health profiles and readiness requirements
  • Contribute to deployment-related behavioral-health activities
  • Assist with medical-retention determination actions
  • Manage Medical Evaluation Board case coordination
  • Facilitate Integrated Disability Evaluation System case coordination
  • Provide line-of-duty-related behavioral-health case management
  • Deliver command consultation and case consultation through appropriate channels
  • Support mobilization and demobilization activities
  • Attend required health assessments, readiness processing, mobilizations, and medical-readiness events
Clinical Documentation & Reporting
  • Maintain accurate and timely clinical documentation and case records
  • Update required case-management tracking systems
  • Enter information into authorized medical-readiness and case-management systems
  • Verify completion of required data entry and documentation after services are provided
  • Prepare case summaries, readiness updates, reports, and program metrics
  • Ensure records support continuity of care, readiness determinations, quality-assurance activities, and program-reporting requirements
  • Protect health information, personally identifiable information, and sensitive case records
  • Comply with federal and state laws, HIPAA, the Privacy Act, Army regulations, NCARNG policies, and program procedures
  • Correct identified documentation deficiencies within established timelines
  • Participate in quality-assurance and program-improvement activities
Collaboration & Program Support
  • Participate in multidisciplinary case reviews
  • Attend staff meetings, training events, consultation processes, and quality-assurance activities
  • Provide behavioral-health resource coordination and system-navigation support
  • Communicate procedural information to authorized North Carolina Army National Guard medical personnel as needed
  • Submit written updates regarding changes in applicable processes within required timeframes
  • Maintain required professional liability insurance
  • Sustain professional licensure, credentialing, privileging, certifications, and continuing education

REQUIRED BACKGROUND
  • Minimum of 3 years of clinical mental-health experience
  • Experience conducting behavioral-health assessments and providing clinical case management
  • Experience developing care plans and monitoring treatment, risk, and readiness concerns
  • Experience coordinating referrals and care across providers, leadership, and community resources
  • Knowledge of crisis intervention, safety planning, emergency referrals, and high-risk case management
  • Experience maintaining accurate clinical documentation and confidential records
  • Ability to prepare case summaries, reports, readiness updates, and program metrics
  • Strong organization, communication, judgment, and deadline-management skills
  • Knowledge of Microsoft Office and ability to learn Government medical-readiness and case-management systems

EDUCATION
  • Graduate of a nationally accredited or certified program in behavioral health, mental-health counseling, social work, marriage and family therapy, psychology, psychiatric nursing, or a related behavioral-health discipline
  • Current, valid, and unrestricted North Carolina license permitting independent clinical practice
  • Must maintain all continuing-education requirements necessary to sustain licensure and credentialing
Acceptable professional disciplines may include:
  • Licensed Clinical Social Worker
  • Licensed Clinical Mental Health Counselor
  • Licensed Marriage and Family Therapist
  • Licensed Psychologist
  • Licensed Clinical Addictions Specialist
  • Psychiatric Mental Health Nurse Practitioner
  • Comparable behavioral-health discipline approved by the Government

LOCATION
  • 636 Gold Star Drive, Raleigh, NC 27607

TRAVEL
  • Travel is required

WORK HOURS
  • Full-time, 40 hours per week
  • Normal core hours are 8:00 AM-4:30 PM, Monday-Friday
  • Occasional weekend support may be required for medical-readiness events
  • Special events may begin as early as 6:00 AM or continue as late as 8:00 PM
  • Work schedule may be adjusted before or after weekend events to maintain a 40-hour workweek

TELEWORK
  • Telework may be authorized

TRAVEL
  • Occasional official travel may be required with prior approval
  • Statewide travel is required to support medical-readiness, training, mobilization, and demobilization events
  • Occasional overnight or weekend travel may be required
  • Official travel must receive prior Government approval
  • Authorized travel expenses will be reimbursed in accordance with applicable contract requirements

CLEARANCE
  • Must successfully complete applicable background-investigation and fingerprinting requirements

CLIENT
  • U.S. Army

EMPLOYMENT CLASSIFICATION
  • Employment Classification Eligibility - Exempt

******************
KMRG, LLC is an Equal Opportunity/Affirmative Action (EEO/AA) employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, gender identity, sexual orientation, ancestry, national origin, age, marital or civil partnership status, mental disability, physical disability, medical condition, pregnancy, maternity status, political affiliation, military or veteran status, genetic information, traits historically associated with race, or any other basis prohibited by federal, state, and/or local law.
Other Considerations. Applicants will be subject to a background investigation. Individual's primary workstation is located in an office area. The noise level in this environment is low to moderate. Regularly required to sit for extended periods up to 100% of the time; frequently required to move about to access file cabinets and use office equipment such as PC, copier, fax, telephone, cell phone, etc. Occasionally required to reach overhead, bend, and lift objects of up to 10 lbs. Specific vision abilities required by this job include the use of computer monitor screens up to 100% of the time.

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