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Bdc Service Representative Jobs in California (NOW HIRING)

North Bakersfield Toyota

Service BDC

Bakersfield, CA · On-site

$17 - $17.50/hr

The Service BDC/CIC Representative Position has a Pay Scale consisting of the following elements and ranges. Wages include Base Hourly Compensation of between $17.00 and $17.50. Position Purpose The ...

RV Country Inc

BDC Representative

Fresno, CA

$50K - $80K/yr

Description BDC Representative - Customer Engagement & Appointment Coordination RV Country RV ... service, scheduling, appointment setting, BDC, reception, or collections (No RV experience required ...

RV Country

BDC Representative

Fresno, CA · On-site

$50K - $80K/yr

Description: BDC Representative - Customer Engagement & Appointment Coordination RV Country RV ... Helpful Experience: call center, customer service, scheduling, appointment setting, BDC, reception ...

North Bakersfield Toyota

Service BDC

Bakersfield, CA

$17 - $17.50/hr

The Service BDC/CIC Representative Position has a Pay Scale consisting of the following elements and ranges. Wages include Base Hourly Compensation of between $17.00 and $17.50. Position Purpose The ...

RV Country

BDC Representative

Fresno, CA · On-site

$50K - $80K/yr

BDC Representative - Customer Engagement & Appointment Coordination RV Country RV Country is one of ... service, scheduling, appointment setting, BDC, reception, or collections (No RV experience required ...

Wondries Toyota

Sales BDC Representative

Alhambra, CA · On-site

$3.2K - $6.0K/mo

Wondries Toyota is looking for an experienced Sales BDC Representative to join our growing team! If ... service, and performance. What You'll Do * Respond promptly to internet leads, phone calls, texts ...

Wondries Toyota

Sales BDC Representative

Alhambra, CA · On-site

$3.2K - $6.0K/mo

Wondries Toyota is looking for an experienced Sales BDC Representative to join our growing team! If ... service, and performance. What You'll Do * Respond promptly to internet leads, phone calls, texts ...

Wondries Toyota

Sales BDC Representative

Alhambra, CA · On-site

$3.2K - $6.0K/mo

Wondries Toyota is looking for an experienced Sales BDC Representative to join our growing team! If ... service, and performance. What You'll Do * Respond promptly to internet leads, phone calls, texts ...

Wondries Toyota

Sales BDC Representative

Alhambra, CA · On-site

$3.2K - $6.0K/mo

Wondries Toyota is looking for an experienced Sales BDC Representative to join our growing team! If ... service, and performance. What You'll Do * Respond promptly to internet leads, phone calls, texts ...

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All JobsBdc Service Representative JobsBdc Service Representative Jobs in California

Bdc Service Representative information

See California salary details

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$29

How much do bdc service representative jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for bdc service representative in California is $17.83, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $18.99 per hour, depending on experience, location, and employer.

What is a BDC Service Representative?

BDC Service Representatives (Business Development Center Service Representatives) are professionals who work in automotive dealerships or service centers. Their main role is to handle inbound and outbound calls, schedule service appointments, follow up with customers, and support the service department by ensuring customer satisfaction. They act as a bridge between customers and the service department, often using customer relationship management (CRM) systems to track communication and appointments. Strong communication skills, attention to detail, and customer service abilities are crucial for success in this role.

What skills and qualifications are needed to thrive as a BDC Service Representative?

To thrive as a BDC Service Representative, you need strong customer service skills, attention to detail, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, dealership management software, and telephone systems is typically required. Excellent communication, active listening, and problem-solving abilities help build rapport with clients and effectively address their needs. These skills and qualifications are essential for maximizing appointment rates, enhancing customer satisfaction, and supporting dealership service operations.

What are the typical challenges faced by a BDC Service Representative, and how can they be overcome?

BDC Service Representatives often encounter challenges such as handling high call volumes, managing multiple customer inquiries simultaneously, and meeting appointment-setting targets. To overcome these challenges, strong organizational skills, effective communication, and proficiency with CRM software are essential. Additionally, staying updated on service offerings and maintaining a positive attitude when dealing with difficult customers can help ensure success in this fast-paced environment. Training and support from experienced team members are also valuable resources for new hires.

What are popular job titles related to Bdc Service Representative jobs in California?

For Bdc Service Representative jobs in California, the most frequently searched job titles are:

What job categories do people searching Bdc Service Representative jobs in California look for?

The top searched job categories for Bdc Service Representative jobs in California are:

What cities in California are hiring for Bdc Service Representative jobs?

Cities in California with the most Bdc Service Representative job openings:

Bdc Service Representative jobs near you
Infographic showing various Bdc Service Representative job openings in California as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 19% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $37,083 per year, or $17.8 per hour.

Service BDC

North Bakersfield Toyota

Bakersfield, CA • On-site

$17 - $17.50/hr

Full-time

Re-posted 10 days ago

Job description


The Service BDC/CIC Representative Position has a Pay Scale consisting of the following elements and ranges.  Wages include Base Hourly Compensation of between $17.00 and $17.50.  


Position Purpose

The Service BDC is responsible for scheduling tasks for the Service Department.

Essential Duties and Responsibilities

  • Handle in-coming calls regarding service.
  • Schedule Service Appointments for customers via phone, text, fax, e-mail or in person.
  • Confirm and enter all internet appointments into xtime scheduler
  • Follow up on no show service customer appointments and reschedule.
  • Follow up with customers for the CRM program.
  • Confirm appointments for each following day.
  • Utilize the Service scripts on all inbound and outbound service calls, text and emails.
  • Adhere to work schedule and arrive at work before your scheduled start time and be at your work station productively engaged by the scheduled time.
  • Complies with all safety rules and use all appropriate safety and personal protection equipment as required.
  • Adhere to established dress code policy at all times.
  • Safeguard customer and Dealer information per established policy.
  • Exemplifies organizational culture and holds others in department accountable for doing the same.
  • Accomplishes all current and future tasks as appropriately assigned or requested.
  • Other related duties as may be assigned.

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