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Bdc Service Advisor Jobs (NOW HIRING)

asburyauto

BDC Service Agent

White Marsh, MD · On-site

$20 - $25/hr

As a BDC Service Agent at Koons White Marsh Chevrolet, you will have the opportunity to make a ... advisors, research issues and provide solutions or alternatives. * Must be able and willing to ...

asburyauto

BDC Service Agent

Duluth, GA · On-site

$13.75 - $18.50/hr

As a BDC Service Agent, you will have the opportunity to positively impact our business and the ... service advisors, research issues, and provide solutions or alternatives. * Must be able and ...

Asbury Automotive Group

BDC Service Agent

Duluth, GA · On-site

$13.75 - $18.50/hr

As a BDC Service Agent, you will have the opportunity to positively impact our business and the ... service advisors, research issues, and provide solutions or alternatives. * Must be able and ...

DePaula Chevrolet

BDC Service Representative

Albany, NY · On-site

$21/hr

BDC Service Representative - Full Time The BDC Service Representative is responsible for contacting ... Work closely with Service Advisors and the Service Department to ensure a smooth customer ...

Southern 441 Toyota

Service BDC

Royal Palm Beach, FL · On-site

The Service BDC Manager will recruit, train, coach, develop, and hold the Service BDC team ... This position works closely with Fixed Operations leadership, Service Advisors, Service Management ...

DePaula Chevrolet

BDC Service Representative

Albany, NY · On-site

$19 - $21/hr

BDC Service Representative - Full Time The BDC Service Representative is responsible for contacting ... Work closely with Service Advisors and the Service Department to ensure a smooth customer ...

DePaula Chevrolet

BDC Service Representative

Albany, NY · On-site

$21/hr

BDC Service Representative - Full Time The BDC Service Representative is responsible for contacting ... Work closely with Service Advisors and the Service Department to ensure a smooth customer ...

Hersons Honda

BDC Service Appointment Consultant

Rockville, MD · On-site

$15.25 - $20.50/hr

... roles in service advising, sales, and management. This position is perfect for people with ... As a BDC Service Appointment Consultant , you will assist customers by phone and online chat with ...

H GREGORY 1 INC

BDC SERVICE CONSULTANT

Palmetto Bay, FL · On-site

$14.25 - $19.25/hr

BDC SERVICE CONSULTANT ABOUT US: HGreg is one of the fastest growing automotive groups in North ... advisors and vendors ● Respond to internet service leads via phone call, text, or email. ● ...

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How much do bdc service advisor jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for bdc service advisor in the United States is $18.06, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.23 per hour, depending on experience, location, and employer.

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Infographic showing various Bdc Service Advisor job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 78% Full Time, 19% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $37,575 per year, or $18.1 per hour.

BDC Service Agent

White Marsh, MD • On-site

asburyauto
Automobile Dealers • 10K+ employees
Learn more about asburyautoexternal

$20 - $25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

Asbury Automotive rating

6.2

Company rating: 6.2 out of 10

Based on 85 frontline employees who took The Breakroom Quiz

Job description

Do you have a passion for developing relationships, providing exceptional guest experiences, and being an innovator in the automotive industry? As a BDC Service Agent at Koons White Marsh Chevrolet, you will have the opportunity to make a positive impact on our business and in the lives of our team members and customers every day. We are looking for an energetic, customer-focused BDC Service Agent who will help us redefine the car-buying experience. 

Our BDC (Business Development Center) Service Agents are tasked with managing large amounts of inbound/outbound calls and emails in a timely manner. Identify customer needs, provide information on service appointment availability, partner with the service advisors, research issues and provide solutions or alternatives.

  • Must be able and willing to receive a high amount of inbound calls
  • Partner with the service department to schedule vehicle service appointments
  • Greet customers and provide information on shuttle schedule if needed
  • Contact and communicate with customers to identify automotive service needs
  • Follow all dealership processes and procedures, high frequency of contact with customers
  • Thorough documentation of all contacts within the customer management system
  • Complete internet lead management service work plans on a daily basis
  • Answer all calls in a prompt, professional and courteous manner
  • Use scripts to collect all pertinent customer information and document in the system accordingly 
  • Agents must adhere to Asbury phone scripts
  • Excellent customer service skills and motivation to be successful
  • High volume incoming and outgoing calls, ranging from 50+ calls per day 
  • Advanced computer & phone skills 
  • Minimum typing 35-40 words per minute at minimum
  • Experience using customer tracking systems to track calls and appointments preferred
  • Prior retail, sales, service BDC, receptionist, call center, or sales BDC experience preferred
  • Appointment setting experience a plus
  • Able to multi-task in a fast paced environment
  • Various language proficiency is always a plus
  • Team player
  • Must be at least eighteen years of age
  • Must be able to pass pre-employment screens (background and drug test)

Company Benefits:

Pay and Recognition:

  • Weekly pay
  • $20-$25 per hour
  • Paid holidays & paid time off
  • Paid training
  • Stock Awards (select management and front-line team members eligible)

Insurance / Retirement:

  • Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans
  • Up to 12 weeks paid pregnancy leave (disability leave)
  • Paid Parental Leave
  • Health savings
  • Flex spending accounts (tax-free)
  • Short-term and Long-term disability plans
  • Life Insurance (Whole Life and Term)
  • 401k with company match
  • Pet Insurance

Learning, Tuition Assistance and Career Development:

  • Digital career path tool to assist with career development
  • Continuous training through Asbury's Internal Learning Management System

Professional growth and development opportunities. Additional advantages:

  • Technician Student loan relief resources
  • Employee assistance program
  • Employee discounts on parts and service repairs
  • Scholarship awards
  • Opportunities to join our community service initiatives, which includes paid volunteer hours
  • Employee referral program with bonus opportunities

INDSERVICECPT

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About Asbury Automotive

Sourced by ZipRecruiter

Asbury Automotive Group, based in Duluth, GA, US, is an eminent player in the automotive industry. Founded in 1995, it has evolved into one of the largest automotive retail and service companies in the US as featured on their website, asburyauto.com. Specializing in automotive dealership and related services, the company’s product line ranges across an extensive array of new and used vehicles, offering vehicle financing and insurance, as well as parts and service. Their mission is centered on enhancing the car ownership experience through a strategic blend of best-in-class results, operational excellence, and superior customer satisfaction.

Industry

Automobile dealers

Company size

10,000+ Employees

Headquarters location

Duluth, GA, US

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