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Bdc Manager Jobs in Springfield, OH (NOW HIRING)

Chevrolet Of Troy

BDC Representative

Troy, OH · On-site

$13.75 - $18.25/hr

Service BDC Representative Chevrolet of Troy is seeking a motivated and customer-focused Service ... Maintain accurate customer information and call notes in the dealership CRM. * Follow up on missed ...

New

Chevrolet Of Troy

BDC Representative

Troy, OH · On-site

$13.75 - $18.25/hr

Service BDC Representative Chevrolet of Troy is seeking a motivated and customer-focused Service ... Maintain accurate customer information and call notes in the dealership CRM. * Follow up on missed ...

Chevrolet Of Troy

BDC Representative

Troy, OH · On-site

$13.75 - $18.25/hr

Service BDC Representative Chevrolet of Troy is seeking a motivated and customer-focused Service ... Maintain accurate customer information and call notes in the dealership CRM. * Follow up on missed ...

New

Noblesoft Technologies

SAP MDG Consultant

Dayton, OH · Remote

$64.50 - $88/hr

Deliver data migration and transformation using DIF, BDC, and SAP tools. * Collaborate with SCM teams across Procurement, Logistics, Manufacturing, Quality Management, and Inventory. * Configure ...

Exhibit Concepts Inc.

Account Manager

Vandalia, OH · On-site

Scope of Position: Manages client program health and relationships, including the trade show calendar, overall program oversight, and coordination with the Account Executive. Supervisory ...

Exhibit Concepts Inc.

Account Manager

Vandalia, OH

Manages client program health and relationships, including the trade show calendar, overall program oversight, and coordination with the Account Executive. Supervisory Responsibilities: None Primary ...

Exhibit Concepts Inc

Account Manager

Vandalia, OH · On-site

Manages client program health and relationships, including the trade show calendar, overall program oversight, and coordination with the Account Executive. Supervisory Responsibilities: None Primary ...

U.S. Lawns

Account Manager

Dayton, OH · On-site

Client Management * Day to day contact * First respondent to client requests Employee Management * Hires field employees * Evaluates crew leader performance * Coordinates and communicates concerns ...

Alto Healthcare Staffing

Account Manager

Dayton, OH

Account Manager will be responsible for establishing, maintaining, and expanding assigned accounts. Will coordinate marketing of services, building customer relations through mutually rewarding ...

Rent-A-Center

Account Manager

Dayton, OH

$14.45 - $17/hr

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

Rent-A-Center

Account Manager

Marysville, OH · On-site

$14.45 - $17/hr

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

Rent-A-Center

Account Manager

Dayton, OH · On-site

$14.45 - $17/hr

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

Rent-A-Center

Account Manager

Springfield, OH · On-site

$14.45 - $17/hr

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

Rent-A-Center

Account Manager

Marysville, OH · On-site

$14.45 - $17/hr

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

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All JobsBdc JobsBdc Manager JobsBdc Manager Jobs in Springfield, OH

Bdc Manager information

See Springfield, OH salary details

$17.1K

$62.3K

$104K

How much do bdc manager jobs pay per year?

As of Aug 22, 2026, the average yearly pay for bdc manager in Springfield, OH is $62,326.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,200.00 and $77,000.00 per year, depending on experience, location, and employer.

What is a BDC manager?

A BDC manager oversees the business development center (BDC) at an automotive dealership. The BDC department is responsible for setting appointments with potential buyers to meet with the sales representatives at the dealership. Staff members, known as development business representatives (DBR) or business development representatives (BDR), make these calls. As the BDC manager, your duties include hiring and training these representatives, setting quotas and appointment goals, driving sales, and tracking results.

What are the key skills and qualifications needed to thrive as a BDC manager?

To thrive as a BDC Manager, you need expertise in lead management, sales processes, and customer relationship strategies, often supported by experience in automotive sales or business development. Familiarity with CRM systems, phone tracking software, and dealership management tools is typically required. Outstanding communication, leadership, and problem-solving skills help a BDC Manager motivate teams and create positive customer experiences. These skills are crucial for driving sales growth, improving customer satisfaction, and ensuring efficient business development operations.

What are the main challenges a BDC manager might face when managing a dealership's customer communications?

A BDC (Business Development Center) Manager often faces the challenge of balancing high call and email volumes while ensuring each customer interaction is prompt, personalized, and effective. Coordinating between the sales, service, and marketing teams to maintain up-to-date information and a seamless customer experience can also be demanding. Additionally, keeping the BDC team motivated and trained on evolving CRM technologies and dealership processes is essential for meeting performance goals. Success in this role often relies on strong organizational, leadership, and communication skills.

What is the difference between Bdc Manager vs Bdc Representative?

AspectBdc Manager

CredentialsExperience in sales, customer service, and team management; often requires a high school diploma or equivalent, some roles prefer post-secondary education.
Work EnvironmentOffice setting, managing a team, overseeing sales processes, and coordinating with dealerships or sales departments.
Employer & Industry UsageUsed in automotive, retail, and financial sectors; common in dealerships and sales organizations.

The Bdc Manager oversees the Business Development Center team, focusing on sales strategy, team leadership, and performance metrics. In contrast, a Bdc Representative primarily handles customer inquiries, schedules appointments, and supports sales efforts directly. The manager has broader responsibilities, including staff management and strategic planning, while the representative focuses on customer interaction and lead generation.

How much do Bdc managers make?

Bdc managers typically earn an average salary ranging from $45,000 to $70,000 annually, depending on experience, location, and the size of the dealership or organization. Compensation may also include bonuses and commissions based on performance and sales targets.

Is being a Bdc Manager a good job?

A BDC Manager oversees the business development center, managing customer interactions and sales processes, often requiring strong communication and organizational skills. The role can offer competitive salaries, performance-based bonuses, and opportunities for advancement within automotive or sales industries. Job satisfaction depends on individual skills, work environment, and company support.
More about Bdc Manager jobs

What are the most commonly searched types of Bdc jobs in Springfield, OH?

The most popular types of Bdc jobs in Springfield, OH are:

What are popular job titles related to Bdc Manager jobs in Springfield, OH?

For Bdc Manager jobs in Springfield, OH, the most frequently searched job titles are:

What job categories do people searching Bdc Manager jobs in Springfield, OH look for?

The top searched job categories for Bdc Manager jobs in Springfield, OH are:

What cities near Springfield, OH are hiring for Bdc Manager jobs?

Cities near Springfield, OH with the most Bdc Manager job openings:

Bdc Manager jobs near you
Infographic showing various Bdc Manager job openings in Springfield, OH as of August 2026, with employment types broken down into 85% Full Time, 14% Part Time, and 1% Contract. Highlights an 78% Physical, 2% Hybrid, and 20% Remote job distribution, with an average salary of $62,326 per year, or $30 per hour.

BDC Representative

Chevrolet Of Troy

Troy, OH • On-site

$13.75 - $18.25/hr

Full-time

Posted 2 days ago

New

Job description

Service BDC Representative

Chevrolet of Troy is seeking a motivated and customer-focused Service Business Development Center (BDC) Representative to join our team.

Responsibilities:

  • Make outbound calls to customers to schedule and confirm service appointments.
  • Answer inbound customer calls and assist with scheduling service appointments.
  • Follow up with customers regarding recommended and due maintenance.
  • Contact customers with open service opportunities and encourage them to return for needed repairs or maintenance.
  • Accurately schedule appointments according to customer needs and service department availability.
  • Provide excellent customer service and create a positive experience on every call.
  • Maintain accurate customer information and call notes in the dealership CRM.
  • Follow up on missed appointments, declined services, and other customer opportunities.
  • Work closely with Service Advisors and the Service Department to ensure a smooth customer experience.
  • Meet daily and monthly appointment-setting and performance goals.

Qualifications:

  • Excellent verbal and written communication skills.
  • Friendly, professional, and confident phone presence.
  • Strong customer service and relationship-building skills.
  • Ability to handle a high volume of inbound and outbound calls.
  • Organized, dependable, and detail-oriented.
  • Comfortable working with computers, CRM systems, and scheduling software.
  • Previous automotive, dealership, call center, or customer service experience is a plus, but not required.

Ideal Candidate:
Someone who enjoys talking with people, is comfortable making outbound calls, can handle multiple customer needs throughout the day, and is motivated by setting appointments and helping customers maintain their vehicles.