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Bdc Hiring Jobs in Riverside, CA (NOW HIRING)

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Bdc Hiring information

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How much do bdc hiring jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for bdc hiring in Riverside, CA is $18.85, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $20.05 per hour, depending on experience, location, and employer.

What is BDC hiring?

BDC hiring refers to the recruitment process for positions within a Business Development Center (BDC), commonly found in industries such as automotive sales, finance, or other sectors that rely on inside sales and customer support teams. The BDC team is responsible for handling inbound and outbound calls, setting appointments, following up with leads, and supporting the sales process. Candidates for BDC roles typically need strong communication skills, customer service experience, and familiarity with CRM software. Employers look for individuals who are organized, goal-oriented, and can thrive in a fast-paced environment. BDC hiring may include interviews, role-playing exercises, and assessments to evaluate these skills.

What skills are Bdc Hiring looking for?

Bdc Hiring typically seeks candidates with strong communication and customer service skills, as well as proficiency in sales and product knowledge. Organizational abilities, familiarity with CRM tools, and a professional attitude are also important for success in BDC roles.

What is the difference between Bdc Hiring vs Bdc Sales Associate?

AspectBdc HiringBdc Sales Associate
CredentialsHigh school diploma, customer service experienceHigh school diploma, sales training
Work EnvironmentCall center, dealership receptionShowroom, dealership floor
Employer & IndustryAutomotive dealerships, customer serviceAutomotive dealerships, sales
Common Search IntentHiring process, job openingsSales roles, job description

While Bdc Hiring focuses on recruiting and staffing within automotive dealerships, Bdc Sales Associates are directly involved in selling vehicles and engaging with customers on the showroom floor. Both roles are essential in the dealership industry but differ in responsibilities and work environment.

What are some common challenges faced by BDC representatives, and how can they overcome them?

BDC representatives often face challenges such as handling a high volume of customer inquiries, maintaining accurate records in CRM systems, and meeting sales or appointment-setting targets. To overcome these, successful reps develop strong organizational skills, use scripts and templates efficiently, and continuously improve their communication techniques. Working closely with the sales and service teams also helps ensure a smooth handoff of leads and enhances customer satisfaction.

What are the key skills and qualifications needed to thrive as a BDC hiring specialist, and why are they important?

To thrive as a BDC Hiring Specialist, you generally need experience in recruitment, an understanding of automotive industry roles, and strong interviewing skills. Familiarity with applicant tracking systems (ATS), CRM software, and sourcing platforms like LinkedIn is typically required. Outstanding communication, organizational skills, and the ability to build rapport help you attract and retain top candidates. These abilities ensure the selection of high-quality hires, streamline the recruitment process, and support business growth.

What job categories do people searching Bdc Hiring jobs in Riverside, CA look for?

The top searched job categories for Bdc Hiring jobs in Riverside, CA are:

What cities near Riverside, CA are hiring for Bdc Hiring jobs?

Cities near Riverside, CA with the most Bdc Hiring job openings:

Bdc Hiring jobs near you

Service Business Development Center (BDC) Representative

Jeep, Chrysler, Dodge of Ontario

Ontario, CA

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 10 days ago

Job description

Overview

The Service Business Development Center (BDC) Receptionist answers incoming telephone calls and greets visitors in a friendly, interested, and helpful manner. He or she receives, processes, and coordinates all incoming service inquiries and service requests. In addition, he or she performs clerical and administrative duties for the  Service department.

Job Location is in Fontana, CaliforniaThe ideal candidate has some post-secondary education or training, previous experience in a similar position (administrative, clerical, call center, customer service, etc.), and a working knowledge of automotive sales/service. He or she must have a pleasant and courteous personality, strong administrative and organizational skills, strong phone and computer skills, and excellent communication and interpersonal skills.

In addition to competitive pay, we offer our employees: Health, Dental, Vision, Life, 401K, Health & Wellness Program, community involvement and company paid vacation and holidays.

Responsibilities
  • Answer inbound service calls promptly and professionally in accordance with company standards and customer service expectations.
  • Schedule, confirm, reschedule, and follow up on service appointments for multiple dealership locations.
  • Respond to customer inquiries received through phone calls, emails, text messages, and online service requests.
  • Assist customers with questions regarding maintenance, repairs, recalls, service campaigns, parts availability, and dealership processes.
  • Coordinate with service advisors, parts departments, warranty administrators, and management to ensure accurate communication and appointment handling.
  • Perform outbound follow-up calls regarding declined services, missed appointments, maintenance reminders, parts arrivals, and customer satisfaction.
  • Work in a performance-driven environment while consistently meeting daily productivity, appointment-setting, outbound call, and customer communication goals.
  • Manage high call volumes while maintaining professionalism, accuracy, and exceptional customer service standards.
  • Support online and digital customers by converting inquiries into scheduled appointments.
  • Maintain accurate customer records, appointment notes, and communication logs within dealership software systems.
  • Address customer concerns professionally and escalate issues to management when necessary.
  • Contribute to customer retention efforts by maintaining consistent follow-up practices that encourage repeat and referral business.
  • Maintain confidentiality of customer, employee, and company information at all times.
  • Stay informed on dealership procedures, manufacturer programs, service processes, and product updates.
  • Support additional administrative and operational tasks as assigned by management. 
Qualifications
  • Automotive service experience is a plus, but not required.
  • Previous customer service, call center, BDC, receptionist, administrative, or dealership experience preferred.
  • Strong verbal communication skills with professional phone etiquette.
  • Excellent customer service, relationship-building, and conflict-resolution abilities.
  • Ability to multitask and manage high call volumes in a fast-paced environment.
  • Strong organizational skills with attention to detail, follow-through, and time management.
  • Ability to prioritize tasks and adapt in a performance-driven environment.
  • Ability to consistently achieve daily KPI's, including appointment-setting, outbound call volume, customer contact, and productivity goals.
  • Basic computer proficiency, including Microsoft Office and dealership software systems.
  • Ability to quickly learn dealership processes, service procedures, and scheduling platforms.
  • Positive, team-oriented, and customer-focused attitude.
  • Self-motivated, dependable, and able to work independently with minimal supervision.
  • Professional appearance and strong work ethic.
  • Previous phone sales, appointment setting, or internet lead management experience is a plus.
  • Bilingual communication skills are a plus. 
Employment Type: FULL_TIME

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