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Chat Brand Rep Jobs in Riverside, CA (NOW HIRING)

AFTCO MFG CO, INC

Be Seen First

Customer Service Representative

Santa Ana, CA · On-site

$29 - $30/hr

... email, chat, and online platforms. The ideal candidate is enthusiastic, detail-oriented, and ... The AFTCO brand delivers products built for extreme conditions - from the freezing temperatures of ...

Connexa Worx

Customer Support Assistan

Riverside, CA · On-site

$17.75 - $22.75/hr

... support while representing our brand with professionalism and care. Your primary responsibility ... Respond to customer inquiries via phone, email, and chat in a timely manner. * Provide accurate ...

HomeLight

Title Sales Representative

San Bernardino, CA · On-site

$60K/yr

Collaborate on local marketing initiatives and brand awareness efforts * Stay informed on market ... Let's chat! HomeLight is an equal opportunity employer dedicated to building an inclusive and ...

HomeLight

Title Sales Representative

Irvine, CA

$60K/yr

Collaborate on local marketing initiatives and brand awareness efforts * Stay informed on market ... Let's chat! HomeLight is an equal opportunity employer dedicated to building an inclusive and ...

HomeLight

Title Sales Representative

Riverside, CA

$60K/yr

Collaborate on local marketing initiatives and brand awareness efforts * Stay informed on market ... Let's chat! HomeLight is an equal opportunity employer dedicated to building an inclusive and ...

HomeLight

Title Sales Representative

Murrieta, CA

$60K/yr

Collaborate on local marketing initiatives and brand awareness efforts * Stay informed on market ... Let's chat! HomeLight is an equal opportunity employer dedicated to building an inclusive and ...

HomeLight

Title Sales Representative

Irvine, CA · On-site

$60K/yr

Collaborate on local marketing initiatives and brand awareness efforts * Stay informed on market ... Let's chat! HomeLight is an equal opportunity employer dedicated to building an inclusive and ...

HomeLight

Title Sales Representative

Chino, CA

$60K/yr

Collaborate on local marketing initiatives and brand awareness efforts * Stay informed on market ... Let's chat! HomeLight is an equal opportunity employer dedicated to building an inclusive and ...

HomeLight

Title Sales Representative

Irvine, CA · On-site

$60K/yr

Collaborate on local marketing initiatives and brand awareness efforts * Stay informed on market ... Let's chat! HomeLight is an equal opportunity employer dedicated to building an inclusive and ...

HomeLight

Title Sales Representative

Fontana, CA

$60K/yr

Collaborate on local marketing initiatives and brand awareness efforts * Stay informed on market ... Let's chat! HomeLight is an equal opportunity employer dedicated to building an inclusive and ...

HomeLight

Title Sales Representative

Riverside, CA · On-site

$60K/yr

Collaborate on local marketing initiatives and brand awareness efforts * Stay informed on market ... Let's chat! HomeLight is an equal opportunity employer dedicated to building an inclusive and ...

HomeLight

Title Sales Representative

Ontario, CA

$60K/yr

Collaborate on local marketing initiatives and brand awareness efforts * Stay informed on market ... Let's chat! HomeLight is an equal opportunity employer dedicated to building an inclusive and ...

HomeLight

Title Sales Representative

Riverside, CA · On-site

$60K/yr

Collaborate on local marketing initiatives and brand awareness efforts * Stay informed on market ... Let's chat! HomeLight is an equal opportunity employer dedicated to building an inclusive and ...

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Showing results 1-20

All JobsChat Brand Rep JobsChat Brand Rep Jobs in Riverside, CA

Chat Brand Rep information

See Riverside, CA salary details

$10

$19

$26

How much do chat brand rep jobs pay per hour?

As of Jun 11, 2026, the average hourly pay for chat brand rep in Riverside, CA is $19.76, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $23.08 per hour, depending on experience, location, and employer.

What are some common challenges a Chat Brand Rep faces when handling multiple customer conversations simultaneously?

A Chat Brand Rep often manages several customer chats at once, which requires excellent multitasking and organizational skills. One common challenge is maintaining a consistent and personalized tone while quickly switching between different inquiries. It’s essential to prioritize urgent issues, keep accurate records of each conversation, and ensure no customer feels neglected or receives delayed responses. Many companies provide tools and training to help reps stay organized and efficient in high-volume environments.

What are the key skills and qualifications needed to thrive as a Chat Brand Representative, and why are they important?

To thrive as a Chat Brand Rep, you need excellent written communication skills, strong product knowledge, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, live chat platforms, and ticketing systems is commonly required. Outstanding interpersonal skills, patience, and the ability to multitask help set top performers apart in this role. These skills and qualities are crucial for delivering prompt, accurate, and positive customer experiences that build brand loyalty and resolve issues efficiently.

What are Chat Brand Reps?

Chat Brand Reps are customer service professionals who represent a company or brand by engaging with customers through online chat platforms. Their main responsibilities include answering questions, resolving issues, and providing information about products or services in real-time. They act as the digital face of the company and play a key role in ensuring customer satisfaction. Chat Brand Reps need strong communication skills, quick problem-solving abilities, and a good understanding of the brand’s offerings.
What are popular job titles related to Chat Brand Rep jobs in Riverside, CA? For Chat Brand Rep jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Chat Brand Rep jobs in Riverside, CA look for? The top searched job categories for Chat Brand Rep jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Chat Brand Rep jobs? Cities near Riverside, CA with the most Chat Brand Rep job openings:
Chat Brand Rep jobs near you
Infographic showing various Chat Brand Rep job openings in Riverside, CA as of June 2026, with employment types broken down into 33% Full Time, and 67% Contract. Highlights an 33% In-person, and 67% Remote job distribution, with an average salary of $41,097 per year, or $19.8 per hour.
ECOMMERCE & WEB ORDERS CUSTOMER SERVICE

ECOMMERCE & WEB ORDERS CUSTOMER SERVICE

Thermal Identification Technologies

Brea, CA • On-site

$16.50 - $22.50/hr

Full-time

Posted 20 days ago

Job description

Description:

Customer Service Representative (E-commerce & Web Orders)


Role Overview


The E-commerce Customer Service Representative is the primary point of contact for our online shoppers. You will manage the web orders using different platforms. We ensure that every customer who interacts with our websites receives prompt, friendly, and accurate assistance regarding their digital orders.

Key Responsibilities

  • Order Management: Process, track, and update web orders using our internal order process and shipping platforms.
  • Customer Support: Resolve customer inquiries via live chat, email, and phone regarding product availability, shipping status, and promotions.
  • Social Media Engagement: Monitor and respond to customer inquiries, comments, and direct messages across platforms like Instagram, Facebook, and X (Twitter) to ensure a consistent brand voice & customer experience.
  • Technical Troubleshooting: Assist customers with website navigation issues, account logins, and checkout errors.
  • Returns & Refunds: Handle the end-to-end returns process, including issuing RMAs (Return Merchandise Authorizations) and processing refunds or exchanges working with our accounting department.
  • Problem Solving: Investigate shipping delays or "lost-in-transit" packages by communicating with logistics partners (e.g., UPS, FedEx, DHL).

Skills & Qualifications

  • Tech-Savvy: Proficiency with E-commerce platforms (like Bigcommerce, Shopify, Amazon & Ebay) and CRM software (like Go High Level or Salesforce).
  • Written Communication: Ability to write clear, professional, and empathetic emails and chat messages.
  • Multitasking: Comfortable managing multiple chat windows or browser tabs simultaneously while maintaining accuracy.
  • Detail Oriented: High attention to detail to ensure shipping addresses and SKU numbers are handled correctly.
Requirements: