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Chat Brand Rep Jobs in Riverside, CA (NOW HIRING)

Ethan Allen

Design Consultant

Tustin, CA · On-site

Represent the Ethan Allen brand in all customer interactions. When in the design center ... Utilize all technology, such as 3-D Room Planner, CRM, Live Chat, etc. to build volume of projects ...

Amen Clinics

BrainMD Customer Care Specialist

Irvine, CA · On-site

$18.25 - $24.25/hr

... chat. Our goal is to deliver the best customer service experience in the world, and every ... Represent the BrainMD brand with professionalism, empathy, and clear communication * Assist ...

Lids

9087 - Store Manager

Montclair, CA · On-site

$22 - $23/hr

... represent their teams - in style ... General Position Summary At Lids, our Store Managers are the heart and soul of the Lids brand.

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All JobsChat Brand Rep JobsChat Brand Rep Jobs in Riverside, CA

Chat Brand Rep information

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How much do chat brand rep jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for chat brand rep in Riverside, CA is $19.76, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $23.08 per hour, depending on experience, location, and employer.

What is a chat brand rep?

Chat Brand Reps are customer service professionals who represent a company or brand by engaging with customers through online chat platforms. Their main responsibilities include answering questions, resolving issues, and providing information about products or services in real-time. They act as the digital face of the company and play a key role in ensuring customer satisfaction. Chat Brand Reps need strong communication skills, quick problem-solving abilities, and a good understanding of the brand’s offerings.

What are the key skills and qualifications needed to thrive as a chat brand rep?

To thrive as a Chat Brand Rep, you need excellent written communication skills, strong product knowledge, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, live chat platforms, and ticketing systems is commonly required. Outstanding interpersonal skills, patience, and the ability to multitask help set top performers apart in this role. These skills and qualities are crucial for delivering prompt, accurate, and positive customer experiences that build brand loyalty and resolve issues efficiently.

What are some common challenges a chat brand rep faces when handling multiple customer conversations simultaneously?

A Chat Brand Rep often manages several customer chats at once, which requires excellent multitasking and organizational skills. One common challenge is maintaining a consistent and personalized tone while quickly switching between different inquiries. It’s essential to prioritize urgent issues, keep accurate records of each conversation, and ensure no customer feels neglected or receives delayed responses. Many companies provide tools and training to help reps stay organized and efficient in high-volume environments.

What are popular job titles related to Chat Brand Rep jobs in Riverside, CA?

For Chat Brand Rep jobs in Riverside, CA, the most frequently searched job titles are:

What job categories do people searching Chat Brand Rep jobs in Riverside, CA look for?

The top searched job categories for Chat Brand Rep jobs in Riverside, CA are:

What cities near Riverside, CA are hiring for Chat Brand Rep jobs?

Cities near Riverside, CA with the most Chat Brand Rep job openings:

Chat Brand Rep jobs near you
Infographic showing various Chat Brand Rep job openings in Riverside, CA as of June 2026, with employment types broken down into 73% Full Time, and 27% Temporary. Highlights an 74% In-person, and 26% Remote job distribution, with an average salary of $41,097 per year, or $19.8 per hour.

Route Sales Professional: Riverside, CA

Utz Brands, Inc.

Riverside, CA • On-site

$300/wk

Full-time

Medical, Dental, Vision, Retirement

Re-posted 18 days ago

Utz Quality Foods rating

6.8

Company rating: 6.8 out of 10

Based on 19 frontline employees who took The Breakroom Quiz

242nd of 445 rated food and drinks producers

Job description

At Utz, we're more than just a snack company-we're a family-founded brand with over 100 years of heritage and a bold vision for the future. Our iconic portfolio, including Utz, Zapp's, Boulder Canyon, and On The Border, is fueling our mission to become the fastest-growing pure-play U.S. snacking company of scale.
The Opportunity: Route Sales Professional (RSP) - Riverside, CA
The Route Sales Professional (RSP) operates in an assigned territory to grow our market share and deliver premium snack foods to our customers. The RSP spends over half of their working hours conducting sales activities in the field and at customer locations, rather than at the employer's business premises, and exercises independent judgment in managing the assigned route, making decisions regarding sales activities, inventory management, and customer relations. The position is ideal for individuals with a strong entrepreneurial spirit, exceptional sales acumen, and the ability to thrive in a fast-paced environment. Grow the route to help market for sale. This role will have the chance to work in multiple geographies and, if interested, have an opportunity to gain experience in other roles within the organization.
What You'll Do:
  • Act as the primary sales contact for all Utz retailers and customers within an assigned territory, serving as their exclusive point of contact.
  • Build and maintain strong, professional relationships with key store management and decision-makers.
  • Provide recommendations to store personnel to enhance return on investment (ROI) through optimal product displays and merchandising strategies.
  • Assess inventory on site and determine appropriate purchase quantities and product varieties to ensure consistent product availability.
  • Upsell and introduce new Utz products to both new and existing customers/retailers.
  • Identify opportunities for impactful product displays to increase consumer engagement and sales.
  • Negotiate product, placement, displays, and mix with store management.
  • Solicit, process, and promptly fulfill product orders related to sales activities.
  • Ensure proper product rotation and remove outdated or non-saleable items to maintain quality and maximize sales.
  • Exercise independent judgment and decision-making regarding inventory needs, especially during promotional periods.
  • Pay Range: $300 weekly base pay plus 12% commission on gross route sales. Total weekly compensation varies based on sales volume; during the first 90 days, total weekly pay is guaranteed at a minimum of $900.

What You Bring:
Experience:
  • Previous route sales experience and knowledge of the snack foods industry preferred.
  • Experience with Enterprise Resource Systems such as D365 highly preferred.

Skills:
  • Valid driver's license required.
  • Must be 21 years of age or older and able to obtain a DOT medical card.
  • Strong communication skills, both verbal and written.
  • Ability to operate a route sales delivery step van or box truck safely and competently.
  • Physical ability to walk, sit, talk, bend, stand, twist, push, and pull frequently and for extended periods.
  • Ability to lift, carry, push, pull, load, and transport products using a hand truck.
  • Ability to work in indoor and outdoor environments with exposure to various temperatures.

Work Environment:
  • Fast-paced environment that requires organizational skills and ability to manage multiple projects simultaneously.
  • Flexibility to perform at levels to meet peak demands in periods of high volume and activity.

External Recruitment Process:
  • Easy Application (5 mins): Introduce yourself and answer a few key questions to get started.
  • Engaging Chat Interview (20-25 mins): Share your experiences in an online chat, highlighting how your values align with ours.
  • Live Interview: Selected candidates will meet with the hiring manager to explore their alignment with the team and overall Utz company culture.

Why Utz?
We're proud to offer a supportive, inclusive environment where associates can grow their careers and live their healthiest lives. Our benefits include:
  • Comprehensive medical, dental, and vision plans
  • Employer-match 401(k) and profit-sharing, bonus/commission plan
  • Employee stock purchase plan

Continuously Pursuing Excellence!
Here at Utz, we have a passion for exciting and delighting consumers with delicious snack foods made from high quality ingredients. After over a century with a strong family heritage, our diverse portfolio of brands includes Utz, Zapp's, Boulder Canyon, and On the Border. Our associates are the reason for the success of this company, so it is important we provide a supportive, caring and inclusive environment that offers opportunities for career growth and advancement. We also help take care of our associates by providing benefits, resources, and programs that ensure they live their healthiest lives. Our full-time benefit package includes medical, dental, and vision plans, an employer match 401k, profit sharing plan, employee stock purchase plan and much more. Join our world class team and help us become the fastest growing pure-play U.S. snacking company of scale!
Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
  • Due to nature of work, must be at least 19 years of age.
  • Previous sales experience preferred.
  • Requires a valid driver's license.
  • Must be able to operate a route sales delivery step van in a safe and competent manner.
  • Requires the passing of the Utz On-line Defensive Driving Program.
  • Requires the ability to lift, carry and transport products into accounts through the use of a hand truck in order to fulfill RSP's own sales.

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