ZipRecruiter

Log In

1

Bdc Customer Service Representative Jobs (NOW HIRING)

Nissan of Boerne

BDC Manager

San Antonio, TX · On-site

Ensuring top notch customer service scores * Recruit and train BDC staff * Understand buying profiles and patterns of typical telephone prospects * Run daily/weekly/monthly reports and track results

Charlie Clark Auto Group

BDC MANAGER

Pharr, TX · On-site

When you join our dealership family, you'll be asked to manage, supervise and execute BDC customer ... Overall knowledge of automotive sales and service department operations * Strong organizational ...

Nissan of Boerne

BDC Manager

San Antonio, TX · On-site

Ensuring top notch customer service scores * Recruit and train BDC staff * Understand buying profiles and patterns of typical telephone prospects * Run daily/weekly/monthly reports and track results

previous page

Showing results 41-60

All JobsAutomotive JobsAutomotive Service JobsAutomotive Service Professional JobsBdc Customer Service Representative Jobs

Bdc Customer Service Representative information

See salary details

$10

$18

$26

How much do bdc customer service representative jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for bdc customer service representative in the United States is $18.05, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.23 per hour, depending on experience, location, and employer.

What is a BDC Customer Service Representative?

A BDC (Business Development Center) Customer Service Representative is a professional who works primarily in automotive dealerships or similar industries, handling inbound and outbound customer communications. Their main responsibilities include responding to customer inquiries, scheduling appointments, following up on leads, and providing information about products or services. They often serve as the first point of contact between customers and the business, aiming to build strong relationships and ensure customer satisfaction. BDC representatives use phone, email, and sometimes chat tools to connect with current and potential clients. Their role is essential for generating sales opportunities and supporting the overall growth of the business.

What are the key skills and qualifications needed to thrive as a BDC Customer Service Representative, and why are they important?

To thrive as a BDC Customer Service Representative, you need strong communication skills, customer service experience, and often at least a high school diploma or equivalent. Familiarity with CRM systems, dealership software, and phone/email management tools is typically required. Outstanding organizational abilities, problem-solving, and a positive attitude help you stand out in this role. These skills ensure effective customer engagement, accurate information handling, and increased sales opportunities for the dealership.

What are some common challenges faced by BDC Customer Service Representatives, and how can they be successfully managed?

BDC Customer Service Representatives often encounter challenges such as handling a high volume of customer inquiries, managing follow-ups, and maintaining accurate records in a fast-paced environment. Success in this role requires strong organizational skills, effective communication, and the ability to stay calm under pressure. Collaborating closely with sales teams and using CRM tools efficiently can help manage these challenges and ensure a smooth workflow. Additionally, continuous training on product knowledge and customer service techniques can further enhance performance.

Is being a Bdc customer service representative a good job?

A BDC customer service representative is responsible for handling customer inquiries, scheduling appointments, and providing product or service information, often using CRM tools. The role typically offers regular hours, opportunities for communication skills development, and may require sales or automotive industry knowledge. Job satisfaction depends on individual preferences for customer interaction and work environment.
More about Bdc Customer Service Representative jobs

What cities are hiring for Bdc Customer Service Representative jobs?

Cities with the most Bdc Customer Service Representative job openings:

What job categories do people searching Bdc Customer Service Representative jobs look for?

The top searched job categories for Bdc Customer Service Representative jobs are:

Bdc Customer Service Representative jobs near you
Infographic showing various Bdc Customer Service Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $37,548 per year, or $18.1 per hour.

Customer Service Representative (Service BDC)

Beaver Chevrolet

Jacksonville, FL • On-site

$14 - $18.25/hr

Full-time

Medical, Dental, Life, Retirement, PTO

Re-posted 19 days ago

Job description

Beaver Chevrolet is seeking motivated, organized, and customer-focused Customer Service Representatives to join our Service Business Development Center (BDC) team. In this role, you'll be the first point of contact for many of our service customers — scheduling appointments, answering inbound calls, following up on service inquiries, and delivering the kind of "Wow-Ya!" experience that sets us apart.

Responsibilities:

  • Answer inbound calls for service inquiries and appointment scheduling
  • Make outbound calls to follow up on missed appointments, declined services, and routine maintenance reminders
  • Accurately schedule service appointments using dealership software
  • Maintain communication with service advisors and customers to ensure a seamless experience
  • Respond to online service inquiries and manage appointment requests via text/email platforms
  • Track and log customer interactions in the CRM system
  • Assist with customer satisfaction follow-ups after service visits
  • Deliver friendly, helpful, and professional service in every interaction

Qualifications:

  • Ability to pass a pre-employment background check
  • Previous experience in a call center, BDC, or dealership service environment preferred
  • Strong phone etiquette and verbal communication skills
  • Excellent organizational skills and attention to detail
  • Comfortable working with CRM software and multitasking in a fast-paced environment
  • Positive, customer-first attitude with a professional demeanor
  • Reliable, punctual, and goal-oriented

What we offer:

  • Highly competitive pay, including bonus and performance-based incentives
  • Climate-controlled shop with state-of-the-art equipment
  • Medical, Dental, Life, Disability insurance
  • Flexible Spending Plan
  • 401(k) retirement plan
  • Paid Vacation
  • Paid Birthday Off
  • Employee purchase and service discount
  • Family-oriented and friendly work environment
  • Tenured leadership and management team, with a focus on career development
  • Flexible schedules
  • Team outings

Who We Are:

At Beaver, our mission is to provide a healthy, positive work environment allowing us to attract the best people in our market; creating a team unified in working to gain and to satisfy all customers. We are extremely proud of our commitment to the community and our staff, and are seeking a hard working and eager individual excited to serve alongside of us.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Apply