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Bdc Customer Service Representative Jobs (NOW HIRING)

Toyota South Atlanta

BDC Service Representative

Morrow, GA

$14.25 - $19/hr

BDC Service Representative We are a leading automotive dealership committed to providing an ... In this role, you'll be the first point of contact for our service department - helping customers ...

Hyundai of Mobile

BDC Service Representative

Mobile, AL · On-site

$15 - $19.75/hr

BDC Service Representative We are a leading automotive dealership committed to providing an ... In this role, you'll be the first point of contact for our service department - helping customers ...

Toyota South Atlanta

BDC Service Representative

Morrow, GA · On-site

$14.25 - $19/hr

BDC Service Representative We are a leading automotive dealership committed to providing an ... In this role, you'll be the first point of contact for our service department - helping customers ...

Hyundai of Mobile

BDC Service Representative

Mobile, AL

$15 - $19.75/hr

BDC Service Representative We are a leading automotive dealership committed to providing an ... In this role, you'll be the first point of contact for our service department - helping customers ...

Gillman Automotive Group

BDC Agent

San Antonio, TX · On-site

$17/hr

BDC Representative - Automotive Service We offer great pay and excellent benefits for experienced ... When you join our dealership family, you'll be asked to manage and execute BDC customer ...

Toyota South Atlanta

BDC Service Representative

Morrow, GA · On-site

$14.25 - $19/hr

BDC Service Representative We are a leading automotive dealership committed to providing an ... In this role, you'll be the first point of contact for our service department - helping customers ...

Braman Motors Inc

Automotive BDC Manager

Miami, FL · On-site

The BDC Supervisor is responsible for monitoring the BDC team and ensuring the team continuously provides exceptional customer service. Benefits: * Most competitive salary in the industry. * Medical ...

Braman Miami

Automotive BDC Manager

Miami, FL · On-site

$100K/yr

The BDC Supervisor is responsible for monitoring the BDC team and ensuring the team continuously provides exceptional customer service. Benefits: * Most competitive salary in the industry. * Medical ...

Toyota of Fox Lake

BDC Service Representative

Fox Lake, IL

$15 - $20/hr

The ideal candidate is professional, organized, customer-focused, and fluent in both English and Spanish. What We're Looking For: As a Bilingual Service BDC Representative, you will be responsible ...

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All JobsBdc Customer Service Representative Jobs

Bdc Customer Service Representative information

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How much do bdc customer service representative jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for bdc customer service representative in the United States is $18.05, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.23 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a BDC Customer Service Representative, and why are they important?

To thrive as a BDC Customer Service Representative, you need strong communication skills, customer service experience, and often at least a high school diploma or equivalent. Familiarity with CRM systems, dealership software, and phone/email management tools is typically required. Outstanding organizational abilities, problem-solving, and a positive attitude help you stand out in this role. These skills ensure effective customer engagement, accurate information handling, and increased sales opportunities for the dealership.

What is a BDC Customer Service Representative?

A BDC (Business Development Center) Customer Service Representative is a professional who works primarily in automotive dealerships or similar industries, handling inbound and outbound customer communications. Their main responsibilities include responding to customer inquiries, scheduling appointments, following up on leads, and providing information about products or services. They often serve as the first point of contact between customers and the business, aiming to build strong relationships and ensure customer satisfaction. BDC representatives use phone, email, and sometimes chat tools to connect with current and potential clients. Their role is essential for generating sales opportunities and supporting the overall growth of the business.

What are some common challenges faced by BDC Customer Service Representatives, and how can they be successfully managed?

BDC Customer Service Representatives often encounter challenges such as handling a high volume of customer inquiries, managing follow-ups, and maintaining accurate records in a fast-paced environment. Success in this role requires strong organizational skills, effective communication, and the ability to stay calm under pressure. Collaborating closely with sales teams and using CRM tools efficiently can help manage these challenges and ensure a smooth workflow. Additionally, continuous training on product knowledge and customer service techniques can further enhance performance.
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Bdc Customer Service Representative jobs near you
Infographic showing various Bdc Customer Service Representative job openings in the United States as of June 2026, with employment types broken down into 71% Full Time, 25% Part Time, and 4% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $37,548 per year, or $18.1 per hour.

BDC Customer Care Specialist

Bruner Auto Group

Early, TX

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 18 days ago

Job description

About Us
At Bruner Auto Group/Bruner Toyota, we have devoted ourselves to helping and serving our customers to the best of our ability. The Bruner Auto Group Family has been in business since 1962. We first came to the Brownwood area in 2007 and moved to our new location in Early in 2013. We value each and every one of our employees. We are searching for employees that will help lead us to hit our goals!
Job Description:
The BDC Customer Care Specialist will be responsible for coordinating all incoming requests made via telephone or online, searching for potential sales leads, booking appointments for the showroom, and acting as the first point of contact for customers.
Benefits
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • 401k
  • 401K Match
  • Paid Vacation
  • Paid Time Off after 90 days
BDC Customer Care Specialist Responsibilities:
  • Promote and seek out opportunities to deliver a top-notch customer experience
  • Interact with customers to identify their individual needs and opportunities for new/used cars sales presentations
  • Work closely with the BDC Manager and other BDC sales personnel to ensure sales lead opportunities are accounted for and appropriate notes are made in the CRM
  • Complete phone calls as assigned by the BDC Manager
  • Act as a member of the BDC team, which includes cross-training for internet lead and incoming/outgoing telephone sales prospecting roles
  • Conduct sales department service tours
  • Stay informed about new products, features, accessories, etc., and their benefits to customers
  • Attend product and sales training as requested by BDC
  • Attend sales meetings
BDC Customer Care Specialist Requirements:
  • High school diploma or general education degree (GED)
  • Sufficient reading skills to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
  • Strong writing skills to write reports, business correspondence, procedure manuals, advertising copy
  • Presentation skills to share information and respond to questions from groups of managers, clients, customers, and the general public
  • Mathematical skills to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume
  • Ability to interpret and follow instructions shared in written, oral, diagram, or schedule form
  • Clean driving record & valid driver's license

Bruner Auto Family is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

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