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Bdc Associate Jobs in Ohio (NOW HIRING)

Spitzer Autoworld

Service BDC Associate

Cleveland, OH

$14 - $19.50/hr

As a Service BDC Associate, you will be highly trained to work with customers over the phone, email and chat to assist customers regarding their vehicle and recall needs, making appointments for ...

Spitzer Autoworld

Service BDC Associate

Cleveland, OH

$14 - $19.50/hr

As a Service BDC Associate, you will be highly trained to work with customers over the phone, email and chat to assist customers regarding their vehicle and recall needs, making appointments for ...

Spitzer Automotive

Service BDC Associate

Cleveland, OH · On-site

$14 - $19.50/hr

As a Service BDC Associate, you will be highly trained to work with customers over the phone, email and chat to assist customers regarding their vehicle and recall needs, making appointments for ...

Blue Compass RV Cincinnati

BDC Associate

Cincinnati, OH · On-site

$50K - $70K/yr

The Business Development Sales Associate will focus on identifying sales leads among new and existing customers, qualifying prospects, and setting appointments for our sales team. This position plays ...

Blue Compass RV Cincinnati

BDC Associate

Cincinnati, OH

$50K - $70K/yr

The Business Development Sales Associate will focus on identifying sales leads among new and existing customers, qualifying prospects, and setting appointments for our sales team. This position plays ...

Blue Compass RV Cincinnati

BDC Associate

Cincinnati, OH · On-site

$50K - $70K/yr

The Business Development Sales Associate will focus on identifying sales leads among new and existing customers, qualifying prospects, and setting appointments for our sales team. This position plays ...

Blue Compass RV Cincinnati

BDC Associate

Cincinnati, OH

$50K - $70K/yr

The Business Development Sales Associate will focus on identifying sales leads among new and existing customers, qualifying prospects, and setting appointments for our sales team. This position plays ...

Blue Compass RV Cincinnati

BDC Associate

Cincinnati, OH · On-site

$50K - $70K/yr

The Business Development Sales Associate will focus on identifying sales leads among new and existing customers, qualifying prospects, and setting appointments for our sales team. This position plays ...

Specialty RV Sales

BDC Representative

Lancaster, OH · On-site

$13.75 - $18.25/hr

The BDC Representative interacts daily with the BDC Manager, Sales Associates, Sales Managers, support staff and customers. Responsibilities * Receiving inbound sales phone calls and leads

Specialty RV Sales

BDC Representative

Lancaster, OH

$45K - $55K/yr

The BDC Representative interacts daily with the BDC Manager, Sales Associates, Sales Managers, support staff and customers. Responsibilities * Receiving inbound sales phone calls and leads

Specialty RV Sales

BDC Representative

Lancaster, OH · On-site

$13.75 - $18.25/hr

The BDC Representative interacts daily with the BDC Manager, Sales Associates, Sales Managers, support staff and customers. Responsibilities * Receiving inbound sales phone calls and leads

Specialty RV Sales

BDC Representative

Lancaster, OH · On-site

$13.75 - $18.25/hr

The BDC Representative interacts daily with the BDC Manager, Sales Associates, Sales Managers, support staff and customers. Responsibilities * Receiving inbound sales phone calls and leads

Performance Columbus

Automotive Service BDC Agent

Columbus, OH · On-site

$14 - $18.75/hr

As our sociable and helpful Service BDC Agent , you will identify and secure new leads while also ... Associate recognition occurs daily through In-Store programs along with our monthly "Feed the ...

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Bdc Associate information

See Ohio salary details

$27.6K

$53K

$87.5K

How much do bdc associate jobs pay per year?

As of Jun 6, 2026, the average yearly pay for bdc associate in Ohio is $53,023.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,300.00 and $58,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a BDC Associate, and why are they important?

To thrive as a BDC Associate, you need strong communication skills, sales aptitude, and a solid understanding of customer relationship management, generally supported by a high school diploma or equivalent. Familiarity with CRM software, appointment scheduling systems, and basic office technology is typically required. Outstanding BDC Associates excel in problem-solving, active listening, and maintaining a positive, customer-focused attitude. These skills are vital for effectively engaging prospects, driving sales opportunities, and ensuring a seamless customer experience in a competitive automotive sales environment.

What are some typical challenges BDC Associates face when handling inbound and outbound customer communications?

BDC Associates often juggle a high volume of calls, emails, and online inquiries, which can be challenging when trying to provide timely and personalized responses. Balancing efficiency with delivering excellent customer service requires strong organizational skills and the ability to adapt to varying customer needs. Additionally, meeting lead conversion goals while collaborating closely with sales teams can add pressure, but it also offers valuable experience in relationship building and sales support. Many BDC Associates find that developing effective communication strategies and utilizing CRM tools helps them succeed in these fast-paced environments.

What is the difference between Bdc Associate vs Customer Service Representative?

AspectBdc AssociateCustomer Service Representative
CredentialsHigh school diploma, sales or customer service experienceHigh school diploma, customer service skills
Work EnvironmentDealerships, automotive salesCall centers, retail, service industries
Employer & IndustryAutomotive industry, dealershipsVarious industries including retail, telecom, banking
Search & Comparison IntentAutomotive sales support, lead generationCustomer support, client interaction

The main difference between a Bdc Associate and a Customer Service Representative lies in their industry focus and job functions. Bdc Associates primarily work in automotive dealerships, focusing on lead management and sales support, while Customer Service Representatives work across various industries handling customer inquiries and support. Both roles require strong communication skills and customer service experience, but their work environments and specific responsibilities differ significantly.

What is a BDC Associate?

A BDC Associate, or Business Development Center Associate, typically works in automotive dealerships to handle inbound and outbound customer communications. Their main responsibilities include responding to online inquiries, setting appointments for sales or service, and following up with potential customers. BDC Associates play a key role in ensuring a positive customer experience and maximizing dealership sales opportunities. They often use customer relationship management (CRM) software to track leads and manage customer interactions. Excellent communication and organizational skills are essential for success in this role.
What are the most commonly searched types of Bdc jobs in Ohio? The most popular types of Bdc jobs in Ohio are:
What cities in Ohio are hiring for Bdc Associate jobs? Cities in Ohio with the most Bdc Associate job openings:
Bdc Associate jobs near you
Service BDC Associate

Service BDC Associate

Spitzer Autoworld

Cleveland, OH

$14 - $19.50/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

Job description

Are you the type of person who enjoys providing a high-level of customer service. Then, Spitzer Hyundaiof Cleveland wants YOU, as we continue to build a team of dedicated professionals striving to learn, grow and achieve more. As a Service BDC Associate, you will be highly trained to work with customers over the phone, email and chat to assist customers regarding their vehicle and recall needs, making appointments for clients, handling desk calls, correspondences and attending to customers.While you take care of our customers, we will take care of you

FULL-TIME BENEFITS: Flexible work schedule - 5 day work week. Ongoing training with Spitzer University Opportunities for advancement - we love to promote from within the organization. 401K with a 5% employer match Medical, dental, and vision insurance Generous paid time off - 80 hours after 1 year of service Paid uniforms and name badges Employee assistance program Voluntary benefits include: life insurance, short and long-term disability, accident coverage, hospital indemnity, company-paid life insurance with medical coverage and HSA with employer contribution ESSENTIAL DUTIES AND RESPONSIBILITIES: Communicate professionally via phone and email on a regular basis following up phone calls to service customers Answer phone calls and respond to caller inquiries regarding service appointments and recall needs Maintain professional and outgoing demeanor with customer base to build rapport by asking engaging questions and actively listening for key concerns/motivations Utilize contact management program to update customer files with proper notes of contact, emails sent, information/calls received, etc.

Maintain a basic knowledge of product line and current offers/incentives Performs other related duties as assigned

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