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Bdc Associate Jobs in Ohio (NOW HIRING)

Coughlin Automotive

BDC Service Coordinator

Columbus, OH · On-site

$17/hr

... associates. In a nutshell, you will be in charge of scheduling service appointments through inbound and outbound calls/texts/emails and growing business. Benefits include: * Competitive pay plan ...

Summit Toyota

BDC APPOINTMENT SETTER

Akron, OH

Benefits In addition to career-long personal development, our associates enjoy a number of benefits, including: * Health Insurance * Dental Insurance * Life Insurance * Paid Vacation * Paid Holidays ...

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All JobsBdc Associate JobsBdc Associate Jobs in Ohio

Bdc Associate information

See Ohio salary details

$27.6K

$53K

$87.5K

How much do bdc associate jobs pay per year?

As of Jun 15, 2026, the average yearly pay for bdc associate in Ohio is $53,023.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,300.00 and $58,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a BDC Associate, and why are they important?

To thrive as a BDC Associate, you need strong communication skills, sales aptitude, and a solid understanding of customer relationship management, generally supported by a high school diploma or equivalent. Familiarity with CRM software, appointment scheduling systems, and basic office technology is typically required. Outstanding BDC Associates excel in problem-solving, active listening, and maintaining a positive, customer-focused attitude. These skills are vital for effectively engaging prospects, driving sales opportunities, and ensuring a seamless customer experience in a competitive automotive sales environment.

How many calls a day should a BDC agent make?

A BDC (Business Development Center) associate typically makes between 50 to 80 calls per day, depending on the dealership's size and goals. Effective call volume combined with quality conversations and follow-ups is essential for lead generation and appointment setting.

How does BDC get paid?

A BDC (Business Development Center) associate typically earns a combination of base salary and commissions or bonuses based on lead generation, appointment setting, or sales performance. Compensation structures vary by dealership or company, and some roles may include incentives tied to customer engagement or sales targets.

What are some typical challenges BDC Associates face when handling inbound and outbound customer communications?

BDC Associates often juggle a high volume of calls, emails, and online inquiries, which can be challenging when trying to provide timely and personalized responses. Balancing efficiency with delivering excellent customer service requires strong organizational skills and the ability to adapt to varying customer needs. Additionally, meeting lead conversion goals while collaborating closely with sales teams can add pressure, but it also offers valuable experience in relationship building and sales support. Many BDC Associates find that developing effective communication strategies and utilizing CRM tools helps them succeed in these fast-paced environments.

What is the difference between Bdc Associate vs Customer Service Representative?

AspectBdc AssociateCustomer Service Representative
CredentialsHigh school diploma, sales or customer service experienceHigh school diploma, customer service skills
Work EnvironmentDealerships, automotive salesCall centers, retail, service industries
Employer & IndustryAutomotive industry, dealershipsVarious industries including retail, telecom, banking
Search & Comparison IntentAutomotive sales support, lead generationCustomer support, client interaction

The main difference between a Bdc Associate and a Customer Service Representative lies in their industry focus and job functions. Bdc Associates primarily work in automotive dealerships, focusing on lead management and sales support, while Customer Service Representatives work across various industries handling customer inquiries and support. Both roles require strong communication skills and customer service experience, but their work environments and specific responsibilities differ significantly.

What is a BDC associate?

A BDC (Business Development Center) associate is responsible for managing customer inquiries, scheduling appointments, and generating leads primarily through phone calls and emails. They often use customer relationship management (CRM) tools and need strong communication skills to support dealership sales teams.

What is the job description of a BDC?

A BDC (Business Development Center) Associate is responsible for managing customer inquiries, scheduling appointments, and generating leads through phone calls, emails, and online communication. They often use CRM software to track interactions and support the sales team in building customer relationships. Strong communication skills and familiarity with automotive or sales environments are typically required.
What are the most commonly searched types of Bdc jobs in Ohio? The most popular types of Bdc jobs in Ohio are:
What cities in Ohio are hiring for Bdc Associate jobs? Cities in Ohio with the most Bdc Associate job openings:
Bdc Associate jobs near you
Sales BDC Representative

Sales BDC Representative

Preston Automotive Group

Youngstown, OH • On-site

$18 - $20/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 10 days ago

Job description

Business Development Center (BDC) Representative
The Business Development Center Representative is responsible for receiving all incoming sales calls, establishing relationships with customers and scheduling appointments for the Sales Associates.
The BDC Representative interacts daily with the BDC Manager, Sales Associates, Sales Managers, support staff and customers.
Responsibilities
  • Receiving inbound sales phone calls and leads
  • Identifying the client's needs and scheduling appointments
  • Placing outbound phone calls to potential leads
  • Ensuring all clients concerns are addressed prior to appointment date such as cost, warranty questions, appointment duration, etc
  • Contacting clients prior to appointment date to confirm appointment
  • Mailing marketing letters to provided leads
  • Following up post visit to ensure customer satisfaction

Compensation
Earn up to $18-$20 per hour based on performance and experience
Requirements
  • High school diploma or equivalent
  • Excellent oral, written and interpersonal communication skills
  • Extensive customer service, sales, or telemarketing background
  • Computer literacy, strong organizational and follow-up skills
  • Ability to read and comprehend instructions and information
  • Excellent problem solving skills

Education and/or Experience
High School Diploma or GED; or one to two years related experience and/or training; or equivalent combination of education and experience.
Benefits
Health, Dental & Vision Insurance
401K with Employer Match
Paid Uniforms
Paid Time Off
Paid Training
Employee Pricing on New Vehicles
Free Access to the Preston Auto Fitness Center.
About Us
Automotive News Top 150 Dealer Group
Come grow with Preston Auto! Founded in 1989 and family owned and operated ever since, Preston Auto has expanded to 10 locations with 16 brands. We are the area's largest dealer group selling more than 10,000 vehicles/yr.! At Preston Auto we offer the area's top pay, a comprehensive benefits package (401K, health insurance, onsite fitness center, and more!), and a fun and energetic work atmosphere. We take great pride in serving our customers at a world class "You Come First!" level and strive for sales leadership at all of our locations. At Preston Auto, we believe in promoting from within and as we continue to grow, our top performers have opportunities for advancement within the company. In fact, many of our store operators started out as Sales Consultants or working in our Business Development Centers! We are proud to have some of the highest retention rates and lowest turnover rates in the industry! We take great pride in not only serving our community, but also giving back to our community as well as we collaborate with the YMCA, United Way, and many other great organizations in the community.

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