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Bd Hotels Jobs (NOW HIRING)

Threshold 360

Customer Success Manager

... BD • Product demos for existing accounts exploring new capabilities • Direct input to the ... hotel GMs, DMO directors, and venue operators • Able to design new strategies for clients to ...

Threshold 360

Customer Success Manager

Tampa, FL · On-site +1

... BD • Product demos for existing accounts exploring new capabilities • Direct input to the ... hotel GMs, DMO directors, and venue operators • Able to design new strategies for clients to ...

Threshold 360

Customer Success Manager

Tampa, FL · Remote

... with BD * Product demos for existing accounts exploring new capabilities * Direct input to the ... Clear, confident communicator - comfortable presenting to hotel GMs, DMO directors, and venue ...

Threshold 360

Customer Success Manager

Tampa, FL · On-site

... BD • Product demos for existing accounts exploring new capabilities • Direct input to the ... hotel GMs, DMO directors, and venue operators • Able to design new strategies for clients to ...

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Bd Hotels information

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$50K

$126.6K

$212K

How much do bd hotels jobs pay per year?

As of Aug 12, 2026, the average yearly pay for bd hotels in the United States is $126,639.00, according to ZipRecruiter salary data. Most workers in this role earn between $93,500.00 and $151,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a hotel manager, and why are they important?

To thrive as a Hotel Manager, you need strong leadership abilities, business acumen, and experience in hospitality management, often supported by a degree in hospitality or related fields. Familiarity with property management systems (PMS), booking platforms, and revenue management tools is typically required. Exceptional communication, problem-solving, and customer service skills distinguish top performers in this role. These competencies ensure smooth hotel operations, guest satisfaction, and profitability in a competitive hospitality industry.

What is the difference between Bd Hotels vs Front Desk Agent?

AspectBd HotelsFront Desk Agent
CredentialsHospitality management degree or relevant experienceHigh school diploma or equivalent; hospitality certifications optional
Work EnvironmentHotel chains, resorts, hospitality industryHotels, motels, resorts, hospitality settings
Job ResponsibilitiesOversees hotel operations, manages staff, ensures guest satisfactionChecks in/out guests, handles reservations, provides customer service

Bd Hotels typically refers to hotel chains or management companies overseeing multiple properties, focusing on operational oversight. A Front Desk Agent is a frontline staff member directly interacting with guests, handling check-ins, and providing customer service. While both roles are within the hospitality industry, Bd Hotels often involves managerial or administrative duties, whereas Front Desk Agents focus on guest service at the property level.

What are BD Hotels?

BD Hotels is a hospitality management company based in New York City, known for developing, owning, and operating a portfolio of boutique hotels. Some of their notable properties include The Mercer, The Bowery Hotel, and the Maritime Hotel. BD Hotels is recognized for its unique approach to hotel design, personalized guest experiences, and partnerships with renowned restaurateurs. The company focuses on creating distinctive, luxury environments that reflect the character of their neighborhoods. Their hotels often attract both leisure and business travelers looking for upscale accommodations with local flavor.

What are some common challenges faced by hotel staff working in a BD (Business Development) Hotels environment, and how can they be addressed?

Working in a BD Hotels environment often means adapting to high guest expectations and fluctuating occupancy rates, which can create pressure to deliver consistent service. Staff may encounter challenges such as coordinating with large teams, managing last-minute booking changes, and ensuring seamless communication between departments like housekeeping, front desk, and event management. To address these challenges, successful team members prioritize clear communication, embrace flexibility, and actively seek feedback for continuous improvement. Regular training and team meetings also help staff stay aligned and prepared for busy periods.
More about Bd Hotels jobs
What states have the most Bd Hotels jobs? States with the most job openings for Bd Hotels jobs include:
What job categories do people searching Bd Hotels jobs look for? The top searched job categories for Bd Hotels jobs are:
Bd Hotels jobs near you
Infographic showing various Bd Hotels job openings in the United States as of August 2026, with employment types broken down into 74% Full Time, 16% Part Time, 1% Temporary, and 9% Contract. Highlights an 98% Physical, and 2% Remote job distribution, with an average salary of $126,639 per year, or $60.9 per hour.

Customer Success Manager

Threshold 360

Remote

Other

Medical, Dental, PTO

Re-posted 19 days ago

Job description

Customer Success Manager

Threshold 360 has spent a decade building the world's largest platform for immersive 360° content - 20,000+ venues, 2 million daily views, and customers spanning hospitality, tourism, event spaces, and destinations across North America. Our latest product, Aether, turns a single photo capture into cinematic video reels, immersive 3D experiences, and branded content. No drone. No crew. No reshoots.

We're looking for a Customer Success Manager to own and grow our customer relationships — and to build the CS function as we scale. This is a ground-floor leadership role: you'll help define how we do customer success and redesign the CS playbook.

What You'll Own

• Gross renewal rate and expansion revenue — you'll own these targets

• A proactive renewal cadence: structured 12-month touchpoints that add value and drive retention before it's ever at risk

• Customer onboarding, platform adoption, and ongoing training across your book of accounts

• Upsell and upgrade conversations — identifying opportunities and closing them in partnership with BD

• Product demos for existing accounts exploring new capabilities

• Direct input to the product roadmap — you'll represent the customer perspective to the team, not just log tickets

• CS infrastructure: define the processes, playbooks, and tools that will take us to the next level

What We're Looking For

• 2–5 years in SaaS customer success or account management with a demonstrable retention and renewal track record

• You've owned a renewal or expansion number - not just contributed to team goals

• A trusted advisor to your accounts - you build relationships with operators, not just inboxes

• Background in hospitality, tourism, entertainment, or an adjacent vertical is a strong plus

• Clear, confident communicator - comfortable presenting to hotel GMs, DMO directors, and venue operators

• Able to design new strategies for clients to maximize the value of Threshold360 content and solve their most pressing challenges

• You operate best in an early-stage environment where structure is still being built

• Technically curious with the ability to learn and clearly explain a visual, fast-evolving product

The Product

Aether turns a single 360° photo capture into cinematic video reels, immersive 3D experiences, and branded content - all from one dashboard. It's built on our Virtual Tours platform, the industry standard trusted by Marriott, Visit Austin, Visit Dallas, and 20,000+ venues across North America. The product is visually compelling, results-driven, and easy to demonstrate.

Network20,000+ Venues on platform - Daily Content Views2M+ Across partner properties

Compensation & Benefits

• Competitive base salary + performance bonus plan

• Stock options / equity participation

• Remote-friendly with HQ access in Tampa, FL

• Flexible PTO and sick time

• Health and dental coverage

• Path for continued professional growth and leadership

About The Team

We're a small, focused team headquartered in Tampa at Embarc Collective - one of the top startup communities in the Southeast. You'll report to senior leadership and have real influence on how the company operates. We move quickly, we're building something that hasn't existed before, and we're excited to connect with you.

Apply