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Citigroup, Inc.

Head of BCBS 239 Program - C16

New York, NY · On-site

$250K - $500K/yr

The Head of BCBS 239 program will oversee the implementation and maintenance of BCBS 239 standards across the organization. This role requires a deep understanding of diverse systems, theories, and ...

TAPESTRY 360 HEALTH

Medical Assistant I

Chicago, IL · On-site

$20 - $29.50/hr

Choice of 4 BCBS Medical Plans | Choice of 2 BCBS Dental plans | BCBS Vision Plan | BCBS Life, AD&D, Short- & Long-Term Disability Insurance | 401K | 11 Paid Holidays | Generous PTO including Sick ...

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As of Jun 10, 2026, the average yearly pay for bcbs job in the United States is $65,716.00, according to ZipRecruiter salary data. Most workers in this role earn between $69,000.00 and $69,000.00 per year, depending on experience, location, and employer.

What is the difference between Bcbs Job vs Bcbs Customer Service Representative?

AspectBcbs JobBcbs Customer Service Representative
CredentialsVaries by role, often requires health insurance knowledge or related certificationsHigh school diploma or equivalent; customer service experience preferred
Work EnvironmentOffice setting, health insurance industryCall centers, customer support centers, health insurance industry
Employer & Industry UsageUsed across health insurance companies, including Blue Cross Blue ShieldCommonly used for roles handling customer inquiries in health insurance

The Bcbs Job encompasses a range of roles within Blue Cross Blue Shield organizations, often requiring industry-specific knowledge. The Bcbs Customer Service Representative is a specific role focused on assisting customers via calls or online support. While both roles operate within the health insurance industry, Bcbs Jobs may include administrative, claims, or technical positions, whereas Customer Service Representatives primarily handle customer interactions and support.

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Head of BCBS 239 Program - C16

Head of BCBS 239 Program - C16

Citigroup, Inc.

New York, NY • On-site

$250K - $500K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 22 days ago

Job description

The Head of BCBS 239 program will oversee the implementation and maintenance of BCBS 239 standards across the organization. This role requires a deep understanding of diverse systems, theories, and practices relevant to risk reporting and data management, complemented by extensive practical experience across business cycles. An in-depth knowledge of the industry landscape and competitors' offerings is essential for achieving the business's commercial objectives.
The position demands a thorough grasp of the strategic direction within the organization, supported by robust Risk and Data frameworks and practical expertise specific to Data Governance. Superior communication skills are vital for influencing a broad range of stakeholders through extensive internal and external negotiations that significantly impact organizational areas.
This role involves defining an overarching vision for BCBS 239 compliance, refining and ensuring continuous improvement of an existing BCBS 239 methodology and execution framework, crafting technology tools to track and forecast progress towards compliance, and establishing appropriate policies and standards across a three lines of defense operating model. This role also involves leading the development of robust data governance controls in partnership with the bank's other control frameworks, ensuring compliance with regulatory commitments, and reducing the inherent risk of the bank's data capabilities.
As a senior leader, this role entails full management accountability for multiple teams, encompassing oversight of personnel, budgeting, and strategic planning. The incumbent possesses authority to independently negotiate and make critical decisions affecting company's risk management practices, budget allocations, or business operations in relation to BCBS 239 framework.
Responsibilities:
  • Develop a strategic plan for BCBS 239 compliance and risk and finance data dependency
  • Refine the BCBS 239 compliance methodology and execution framework, including an ongoing continuous improvement capability
  • Define a clear operating model between the three lines of defense
  • Provide leadership and direction to cross-functional teams to ensure alignment with regulatory standards
  • Serve as a subject matter expert on BCBS 239 principles and best practices
  • Ensure the organization meets all BCBS 239 requirements and other relevant regulatory obligations. Requires strong understanding of BCBS 239 standards for risk reports
  • Regularly liaise with regulatory bodies and internal audit teams to maintain compliance
  • Develop and implement policies and procedures to support data governance and quality
  • Drive improvements in data quality and risk reporting processes
  • Collaborate with senior management and other stakeholders to integrate risk data insights into strategic decision-making
  • Communicate complex risk data concepts effectively to non-technical stakeholders
  • Build and manage a high-performing team of risk data professionals
  • Provide mentorship and professional development opportunities to team members

Skills and Qualifications:
  • 15+ years of relevant experience including leading a data governance function or supporting function in a large global organization
  • Strong understanding of BCBS 239 Heightened Standards, data governance, data quality management, and data risk management principles
  • Proven track record of leading large-scale data management projects, preferably related to BCBS 239 compliance
  • Strong understanding of regulatory requirements and best practices in risk data aggregation and reporting
  • Culture awareness and emotional intelligence
  • High level of professionalism, ethics, self-motivation and sense of urgency
  • An ability to interface with senior leaders, Executive Management and Board level
  • Strong partnership and collaboration skills
  • Ability to drive results through influence
  • Provide critical thinking and effective challenge
  • Forward planning and strategic thinking
  • Track record of successfully managing BAU processes and successful execution of global projects
  • Ability to pro-actively identify issues and ensure timely delivery and implementation of the remediation plans
  • Familiarity with US and International regulatory requirements for risk reporting
  • Flexibility and Adaptability - Ability to balance strategic and tactical initiatives
  • Ability to drive change across a complex organization
  • Strong decision-making, problem-solving and analytical skills
  • Excellent verbal and written communication skills
  • Evidenced commitment to staff development and employee satisfaction

Education:
  • Bachelor's/University degree, Master's degree preferred in Finance, Risk Management, Data Science, or a related field

Job Family Group:
Data Governance
Job Family:
Data Owner
Time Type:
Full time
Primary Location:
New York New York United States
Primary Location Full Time Salary Range:
$250,000.00 - $500,000.00
In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.
Anticipated Posting Close Date:
Apr 01, 2025
Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View the "EEO is the Law" poster. View the EEO is the Law Supplement.
View the EEO Policy Statement.
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