Be the Voice of Bavarian Inn
Every memorableBavarian Inn experience begins with a conversation.
As a member ofour Guest Services & Reservations team, you'll be the first voice many ofour guests hear and the first impression they'll have of Bavarian Inn. Whetheryou're helping a family plan a birthday celebration, anniversary dinner,holiday gathering, or simply a night out, you'll play an important role increating enjoyable experiences before our guests even arrive.
Using ourcomputer-based reservation and guest management systems, you'll coordinatereservations, personally connect with guests before their visit, answerquestions, recommend thoughtful enhancements that make celebrations even morememorable, and ensure every interaction reflects the genuine warmth andhospitality that has made Bavarian Inn a family tradition for generations.
Pay & Schedule
- Part Time:16-35 hours per week
- Shift Examples: 8am-4pm; 10am-6pm; 12pm-7pm/9p
- Wage: $15.00 per hour
(Current Hiring Need: Monday,Saturday, Sunday, and holiday availability)
We also offer timeand a half on holidays, up to $10,000 in tuition reimbursement, up to $1,000 inreferral incentives when friends you refer are hired, flexible scheduling, freemeals during scheduled shifts, and many other great team member perks!
What You'll Do
- Welcome guestswith friendly, genuine Bavarian hospitality through both inbound and outboundphone conversations.
- Managereservations and guest information using our computer-based reservation andguest management systems.
- Contact gueststo confirm reservations, answer questions, and help personalize their upcomingvisit.
- Learn aboutguests' special occasions and recommend celebration enhancements such as cakes,balloon bouquets, and special event packages.
- Provide helpfulinformation about our restaurant, menus, events, and amenities.
- Respond toguest questions and concerns with professionalism, empathy, and a commitment tocreating positive experiences.
- Completeadministrative and clerical tasks with exceptional accuracy and attention todetail.
What You'll Bring
We're lookingfor someone who demonstrates:
- A warm,friendly, and professional communication style.
- Excellentcustomer service and interpersonal skills.
- Confidenceusing computers and the ability to quickly learn reservation and guestmanagement software.
- Strongorganizational skills with exceptional attention to detail.
- The ability tomultitask while maintaining accuracy in a fast-paced environment.
- A positiveattitude, sound judgment, and a genuine desire to create enjoyable experiencesfor every guest.
About Bavarian Inn Restaurant
Forgenerations, Bavarian Inn has welcomed millions of guests with our famousfamily-style chicken dinners and warm Bavarian hospitality. Since 1950, ourcompany has grown into one of the area's premier family-owned businesses,offering dining, retail, and lodging. What's our secret? Great team members.
When you becomea team member at Bavarian Inn Restaurant, you've joined the family.Family-owned and operated, our leadership team continues to uphold the valuesand work ethic established by founders William and Dorothy Zehnder. Together,we create enjoyable experiences that guests remember for years to come.
Hello to Hired - Apply Today!
If you'reinterested in this position or other opportunities at Bavarian Inn Restaurant,apply online or visit our Team Services office in person. Office hours areMonday-Saturday, 9am-5pm, with on-the-spot interviews whenever possible.
Location:
BAVARIAN INNRESTAURANT
713 S. MainStreet
Frankenmuth, MI48734
(Pleaseenter using the marked "Team Member Entrance" staircase at the rearof the building.)
Questions? Call989-652-7215 to learn more or schedule an interview.
Please visit our careers page to see more job opportunities.