Basecamp Strategy Jobs (NOW HIRING)

Basecamp Recovery Center (BRC) is a CARF-accredited, Medicaid-funded behavioral health and substance use disorder treatment organization serving the Columbus, Ohio community. At the heart of our mission are our core values: Love, Community, Consistency, Honesty, and Hope. These principles guide how we serve our clients, support one another, and uphold the standards that make Basecamp a trusted place for healing and growth.

Our services include outpatient treatment, medication-assisted treatment (MAT), peer support services, case management, recovery housing, and family and community engagement. At Basecamp, we focus on every person feeling supported, cared for, and connected with the right services so they can achieve long-term recovery and thrive.

At Basecamp Recovery Center, you will have the opportunity to make a lasting impact on hundreds of lives each year. We offer:

• A mission-driven environment where leadership, compassion, and accountability work together
• A collaborative, multidisciplinary team committed to recovery-oriented care
• The opportunity to shape and grow one of the region's leading recovery housing programs
• Competitive salary with a full benefits package including health, dental, vision, and 401(k)
• A culture that values professional development and servant leadership

The Housing Director provides strategic leadership, oversight, and management of all recovery housing operations at Basecamp Recovery Center. This position is responsible for creating environments where recovery can flourish through structure, compassion, consistency, and excellence across BRC's Franklinton and Whitehall locations.

The Housing Director supervises housing staff, develops policies and procedures, oversees admissions and discharges, manages budgets, coordinates with clinical teams, and works to ensure residents receive high-quality support while maintaining accountability and program integrity. This role requires on-call availability for housing emergencies, behavioral crises, and after-hours situations as assigned. Candidates should be prepared for a schedule that extends beyond standard business hours as needed.

Leadership & Administration

• Provide leadership for all recovery housing programs and residential services
• Supervise Housing Coordinators, Assistant Housing Coordinators, Resident Managers, and Housing Peer Support staff
• Conduct hiring, onboarding, training, coaching, evaluations, and performance management
• Develop strategic goals for housing operations and monitor program performance using key performance indicators
• Foster a culture of accountability, professionalism, teamwork, and recovery across housing staff
• Maintain consistent implementation of policies and procedures across all housing locations

Housing Operations

• Oversee daily operations of all recovery residences at Franklinton and Whitehall locations
• Keep homes safe, clean, fully furnished, and well maintained at all times
• Coordinate resident placements, transfers, admissions, and discharges in accordance with policy
• Monitor occupancy levels and work to maximize housing utilization
• Coordinate emergency housing situations and serve as on-call leadership as assigned
• Keep resident records accurate and current in BestNotes and applicable systems

Resident Services

• Support staff in resolving resident concerns and conflicts with empathy and clear expectations
• Review behavioral interventions and recovery plans
• Participate in treatment team meetings and collaborate with clinical, peer support, transportation, and case management teams
• Promote resident engagement in treatment and recovery programming
• Connect residents with appropriate community resources to support lasting recovery

Staff Development

• Train staff on housing policies, crisis intervention, trauma-informed care, motivational interviewing, documentation, Medicaid compliance, de-escalation, recovery-oriented practices, and safety procedures
• Provide ongoing coaching and mentoring to housing staff
• Conduct regular staff meetings to support team communication and alignment

Compliance & Quality Assurance

• Maintain compliance with Ohio Recovery Housing standards, Medicaid requirements, BRC policies, Fair Housing regulations, HIPAA, 42 CFR Part 2, OSHA, and applicable local, state, and federal regulations
• Conduct regular audits and monitor documentation quality in BestNotes (BRC's EHR)
• Investigate incidents and develop corrective improvement plans as needed
• Participate in CARF accreditation preparation and survey readiness activities as requested

Property Management

• Coordinate maintenance, repairs, and regular property inspections across all housing locations
• Monitor housekeeping standards and oversee inventory of furniture, supplies, and equipment
• Coordinate vendors and contractors and keep all properties meeting applicable safety requirements

Financial Management

• Assist in development and monitoring of housing budgets and operating expenses
• Approve purchases, track occupancy revenue, control operating costs, and recommend capital improvements

Crisis Management

• Respond to housing emergencies and assist with behavioral crises
• Coordinate emergency removals when necessary and serve as on-call leadership as assigned
• Complete incident reviews and follow-up actions in accordance with BRC policy

Community Relations

• Build and maintain relationships with landlords, community partners, and vendors
• Represent BRC professionally in community meetings and support expansion of housing opportunities

Required

• High school diploma or GED
• Minimum of two (2) years of leadership or supervisory experience
• Valid driver's license with an acceptable driving record
• Ability to pass a required criminal background check and Medicaid exclusion list verification
• Commitment to trauma-informed, person-centered, recovery-oriented care

Preferred

• Bachelor's degree in Human Services, Social Work, Business, Healthcare Administration, or a related field
• Experience in behavioral health, recovery housing, social services, nonprofit leadership, residential programs, or property management
• CPRS, CDCA, LCDC, LISW, LPCC, or other behavioral health credential; lived experience in recovery is also valued
• Experience supervising multidisciplinary teams
• Budget and operational management experience
• NARR or Ohio Recovery Housing experience
• Familiarity with BestNotes or similar behavioral health EHR systems
• Experience with Medicaid documentation requirements

• Strong leadership and team development abilities
• Excellent conflict resolution and de-escalation skills
• Strong organizational and operational management skills
• Excellent verbal and written communication
• Ability to make sound decisions under pressure and in crisis situations
• Knowledge of addiction, recovery principles, and recovery housing regulations
• Proficiency with Microsoft Office and electronic health record systems, including BestNotes
• Ability to analyze operational data and develop improvement plans

The Housing Director regularly works across recovery housing environments, office settings at Franklinton and Whitehall, community locations, and treatment facilities. This position requires frequent interaction with residents experiencing substance use and behavioral health challenges and the ability to respond calmly and professionally during crisis situations. Evening, weekend, and on-call availability is required as assigned.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position in accordance with the Americans with Disabilities Act (ADA).

All BRC team members are expected to demonstrate alignment with BRC's core values in both leadership practice and day-to-day conduct:

• Love - Fight for the highest good of every resident, staff member, and community partner
• Community - Foster collaborative relationships across housing staff, clinical teams, and the broader BRC community
• Consistency - Show up reliably for a team and a resident population that depends on structure and stability
• Honesty - Communicate openly and transparently with residents, staff, and leadership
• Hope - Champion recovery and hold belief in every resident's capacity for change and lasting stability

Success in this role requires demonstrated strength in the following areas: Leadership, Integrity, Accountability, Communication, Problem Solving, Emotional Intelligence, Team Development, Strategic Thinking, Adaptability, Conflict Resolution, Recovery-Oriented Care, and Safety Awareness.

Success in this position may be measured by:

• Occupancy rate and housing utilization
• Resident retention and successful program completion
• Housing safety and property inspection scores
• Policy and regulatory compliance
• Documentation quality in BestNotes and applicable systems
• Staff engagement, development, and retention
• Budget performance and operational cost management
• Resident satisfaction and community feedback
• Incident reduction and timely resolution of housing issues
• Achievement of organizational housing goals and strategic objectives

BRC serves adults (18+) in the Columbus, Ohio area who are navigating substance use disorders, co-occurring mental health conditions, and the complex social determinants that shape their recovery. Our residents include individuals who are Medicaid-eligible, justice-involved, experiencing housing instability, and facing other significant barriers to care. BRC is committed to providing equitable, culturally responsive services without regard to race, ethnicity, gender, sexual orientation, religion, national origin, disability, or any other protected characteristic.

This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

Employment at Basecamp Recovery Center is at-will. This means either you or BRC may end the employment relationship at any time, with or without cause or advance notice, subject to applicable law. Nothing in this job description constitutes a contract of employment for a specific duration.

All positions require successful completion of a criminal background check, drug screen, Medicaid exclusion list verification, and applicable license and credential verifications prior to hire and on an ongoing basis as required by regulation.

Basecamp Recovery Center is an Equal Opportunity Employer. Reasonable accommodations are available for qualified individuals with disabilities under the Americans with Disabilities Act (ADA). Contact Human Resources to request accommodations.