Banquet Sales Manager Jobs (NOW HIRING)

Job SummaryThe Banquet Manager is responsible for working closely with the Sales, F&B and Culinary teams to ensure the service and Banquet Event Order is executed to specifications and the event exceeds the guests' expectations. This involves attending meetings, setting up the rooms with tables, chairs, decor, ensuring food is served properly with aesthetically pleasing display and friendly, professional service. This also includes breaking down the setup at the conclusion of the event and ensuring all items are returned to their proper places. Event days may require schedule flexibility to support successful execution. The Banquet Manager is supported with a Banquet Captain who assists the team.Primary Responsibilities & Essential FunctionsCollaborate with the Banquet Sales Director and the Head Chef to review sales contracts and Banquet Event Orders (BEO)Plan and execute the venue layout according to the number of guests and the type of event.Determine the appropriate staffing levels, including servers and support staffHire, train, and direct the banquet staff in servicing all banquet activitiesSupervise the placement of tables, chairs, cutlery, plates, glasses, table linens, centerpieces, heating lamps, serving utensils, and carving stationsOversee the seating of guests, the serving of meals and beverages, and the clearing of tablesConsult with the Head Chef regarding the timing of meal courses to be servedManage the availability of liquor and soft drinks, when requiredEnsure banquet china, cutlery, glassware, linen and equipment are properly maintained and inventoriedPrepare work schedules and completing documentation in a timely manner.Achieve maximum profitability and overall success by controlling costs and quality of serviceAchievement of budgeted food sales, beverage sales and labor costsParticipation and input towards F & B Marketing activitiesAnswering customers' questions and accommodating special requestsAttend operational meetings and BEO meetingsEnsures that banquet areas are maintained in a neat, organized and safe mannerAdhering to health and safety proceduresAll other duties as assignedEducation and ExperienceSufficient education and literacy needed to identify and read product labels and to communicate with guests about job-related needsAbility to read, write, speak, and communicate in basic English preferred.Experience in hospitality preferredAccredited certificate or diploma in catering, culinary Arts, hospitality, or similarBachelor's degree in hospitality and culinary arts preferred3-5 years of experience in banquet management, or similarKnowledge, Skills, AbilitiesDetail oriented and thoroughAbility to perform consistent work to the highest of standardsAbility to remain discreet and respect the privacy of guestsAbility to interact with guests in a pleasant friendly wayAbility to identify and resolve issues related to position independentlyStrong attention to detail and ability to meet deadlinesCommitment to delivering excellent customer serviceAbility to convey information and ideas clearlyAbility maintain composure under pressureAbility to listen and react quickly to residents’ and guests’ requests in a genuine mannerBe organized, proactive, productive, and self-motivated showing a positive attitudeProficiency in catering management software, such as Better Cater and CatereaseExceptional ability to plan banquets, manage budgets, and meet deadlinesExperience in supervising banquet venue staffAbility to collaborate with others, such as Banquet Sales Directors and Head ChefsExtensive knowledge of catering equipment and venue requirementsIn-depth knowledge of hospitality industry best practicesExcellent interpersonal and communication skillsPhysical DemandsAbility to stand and walk for extended periodsFrequent bending, lifting, pushing, pulling, carrying, kneeling, and stoopingMust be able to lift to 50 lbsMust be able to safely deliver food and drinks on different surfacesWorking ConditionsExposure to slippery surfaces and stairs depending on locationIndoor and/or outdoorExposure to extreme heat and cold depending on season and locationPotential exposure to naturally occurring environmental factors such as wind, rain, red tide, etc.Possibility to work 11+ hour shiftsThe above statements are intended to describe the general nature and level of work being performed and are not an exclusive list of all duties and responsibilities. The St. Joe Company/St. Joe Resort Operations reserves the right to amend and change responsibilities to meet business and organizational needs. #J-18808-Ljbffr