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Banking Representative Jobs in Tennessee (NOW HIRING)

First US Bank

Banking Center Manager

Knoxville, TN

Represent First US Bank in community organizations and activities to increase the bank's outreach and foster relationships for future business development opportunities; Generate new banking ...

First US Bank

Banking Center Manager

Knoxville, TN · On-site

Represent First US Bank in community organizations and activities to increase the bank's outreach and foster relationships for future business development opportunities; Generate new banking ...

Memphis

Comptroller (Appointed)

Memphis, TN · On-site

$125.32 - $175.45/hr

Authorized signatory for the disbursements and to represent the City to banks and financial partners and work closely with banking representative to ensure proper safekeeping of the City's liquid ...

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Banking Representative information

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How much do banking representative jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for banking representative in Tennessee is $16.34, according to ZipRecruiter salary data. Most workers in this role earn between $15.29 and $18.12 per hour, depending on experience, location, and employer.

What is a banking representative?

A banking representative works for a bank and provides customer service to clients. Their primary responsibilities include handling bank transfers, assisting with online accounts, completing transactions, accepting deposits, and answering banking or financial related questions. A banking representative may assist clients going through identity theft or fraud by reviewing account charges. They also provide information on bank products and services, including money market accounts, loans, credit cards, and savings accounts. A banking representative works online, via telephone, and face-to-face with clients.

What are the key skills and qualifications needed to thrive as a banking representative?

To thrive as a Banking Representative, you need a solid understanding of financial products, customer service excellence, and typically a high school diploma or associate degree in business or finance. Familiarity with banking software, CRM systems, and cash handling procedures is crucial. Strong interpersonal skills, attention to detail, and problem-solving abilities help you connect with clients and resolve their needs effectively. These skills ensure accurate transactions, satisfied customers, and compliance with banking regulations.

How does a banking representative typically collaborate with other departments within a bank?

Banking Representatives often serve as the first point of contact for customers and work closely with various internal teams, such as loan officers, compliance, and back-office operations. They frequently coordinate with these departments to resolve customer inquiries, process transactions, and ensure adherence to regulatory standards. This collaboration helps streamline customer service and allows representatives to provide accurate information and solutions. Building strong relationships with colleagues across departments is crucial for efficiently addressing complex customer needs and contributing to a positive banking experience.

What is the difference between Banking Representative vs Customer Service Representative?

AspectBanking RepresentativeCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may prefer banking certificationsHigh school diploma or equivalent; customer service experience preferred
Work EnvironmentBank branches, financial institutionsCall centers, retail stores, corporate offices
Employer & IndustryFinancial institutions, banksVarious industries including retail, telecom, and banking
Common Search & ComparisonYesNo

Banking Representatives primarily work within banks, handling customer transactions and account inquiries, often requiring banking-specific knowledge. Customer Service Representatives work across multiple industries, providing general customer support. While both roles involve assisting customers, Banking Representatives focus on banking products and services, making them more specialized within the financial sector.

What does a banking representative do?

A banking representative assists customers with account services, transactions, and inquiries at a bank or financial institution. They may also promote banking products, handle cash, and ensure compliance with banking regulations, often requiring good communication skills and knowledge of banking software. The role typically involves working in a branch environment and may require relevant certifications or training.

What is the lowest position in a bank?

The lowest position in a bank is typically a bank teller or cashier, responsible for handling customer transactions and basic banking services. Entry-level roles often require minimal experience and may involve on-the-job training, with opportunities for advancement to higher positions such as customer service representatives or loan officers.
More about Banking Representative jobs

What are the most commonly searched types of Banking Representative jobs in Tennessee?

The most popular types of Banking Representative jobs in Tennessee are:

What cities in Tennessee are hiring for Banking Representative jobs?

Cities in Tennessee with the most Banking Representative job openings:

What are popular job titles related to Banking Representative jobs in TN?

For Banking Representative jobs in TN, the most frequently searched job titles are:

Banking Representative jobs near you
Infographic showing various Banking Representative job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 87% Full Time, 10% Part Time, and 2% Contract. Highlights an 65% Physical, 1% Hybrid, and 34% Remote job distribution, with an average salary of $33,992 per year, or $16.3 per hour.

Banking Center Manager

First Horizon Bank

Germantown, TN • On-site

Full-time

Medical, Dental, Vision, Retirement

Posted 29 days ago

First Horizon Bank rating

8.3

Company rating: 8.3 out of 10

Based on 31 frontline employees who took The Breakroom Quiz

39th of 171 rated banks

Job description

Location: Onsite listed in the job posting

Weekly Scheduled Hours: Monday - Friday 8:30am - 5:00pm, Saturdays 8:30am - 1:00pm

SUMMARY

This position is responsible for the overall sales, production, profitability and regulatory compliance of a banking center.  It is also the responsibility of this position to ensure the banking center delivers quality, accurate, and timely customer service. 

ESSENTIAL DUTIES AND RESPONSIBILITIES

Strategic leadership

  • Coach, lead and manage banking center team to ensure all strategic initiatives are executed effectively.
  • Model and demonstrate First Horizon Bank (Firstpower) culture.  Promote a positive work culture by increasing and supporting associate engagement.
  • Represent the company in a professional manner, including being involved in the local market/community through civic organizations or community groups.

Sales and business development

  • Implement and coach advice driven sales process.  Provide one-on-one coaching, inspect, and recognize sales activities and behaviors.
  • Establish and nurture relationships with key clients and partners to expand the client base.  Proactively collaborate with and refer to key line of business partners to lead and promote effective One Team partnerships.
  • Business development of market area through proactive sales calls, networking, and participation in local activities to achieve goals and priorities.

Client experience

  • Deliver excellent client experiences consistently and promptly resolve client issues effectively.

Team management

  • Recruit, train, develop, and retain a high-performing Retail banking center team.
  • Lead, grow, coach, and motivate associates to execute banking center routines effectively, aligning with our Purpose, Values, and Action to deliver financial guidance and support.
  • Provide regular coaching, feedback, and performance evaluations to banking center team members.
  • Foster a collaborative and inclusive work environment that promotes teamwork and professional growth.
  • Mentor less experienced Banking Center Managers.

Compliance and risk management

  • Collaborate with market operations and sales leadership to ensure compliance with bank regulations, policies, procedures, risk management, internal controls, and the First Horizon code of ethics, while ensuring all associates on the team complete required training.
  • Implement effective risk management practices to minimize potential financial and operational risks.

Operational efficiency

  • Lead and manage operational excellence for the banking center.  Monitor operational metrics and implement improvements as needed.  Partner with Retail Operations team to address operational concerns.
  • Responsible for controlling operational and administrative expenses.

Other job-related duties and special duties as assigned 

SUPERVISORY RESPONSIBILITIES
Directly responsible for directing, coordinating, and evaluating designated units or certain personnel in accordance with the organization's policies and applicable laws. Responsibilities may include interviewing, hiring, and training employees; planning, assigning, and directing work; assessing performance, providing regular feedback and coaching; providing pay change recommendations; disciplining employees; addressing complaints and resolving problems.

QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Bachelor's degree (B. A.) from four-year college or university; or 5 -10 years related experience and/or training; or equivalent combination of education and experience.

COMPUTER AND OFFICE EQUIPMENT SKILLS
Microsoft Office suite, Salesforce

CERTIFICATES, LICENSES, REGISTRATIONS (Ex: CPA, Series 6 or 7 license, etc)
None required

NMLS Language
As part of the employment process for this position, you will have to meet the requirements of a background credit check. This position requires compliance with the S.A.F.E Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements. 

DeGarmo Behavioral Assessment Requirement  

  • All candidates must complete the DeGarmo Retail Behavioral Assessment to be considered for this position 
  • The assessment takes approximately 12–15 minutes to complete 
  • Assessment results must be submitted prior to having your application evaluated by Talent Acquisition 

About Us
First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at www.FirstHorizon.com. 

Benefit Highlights
• Medical with wellness incentives, dental, and vision
• HSA with company match
• Maternity and parental leave
• Tuition reimbursement
• Mentor program
• 401(k) with 6% match
• More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits

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