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Banking Representative Jobs in Minnesota (NOW HIRING)

Provide prompt, courteous and quality customer service to support customers' banking needs by ... The salary range represents anticipated base pay for this role. The actual pay offered will ...

Provide prompt, courteous and quality customer service to support customers' banking needs by ... The salary range represents anticipated base pay for this role. The actual pay offered will ...

Customer Service Representative

Barnum, MN · On-site

$14.75 - $20.25/hr

Customer Service Representative (Teller) Northview Bank is seeking a full-time Customer Service Representative (Teller) for its Barnum office. As a CSR, you will have the opportunity to help ...

Customer Service Representative

Floodwood, MN · On-site

$15.75 - $21.50/hr

Customer Service Representative (Teller) Northview Bank is seeking a full-time Customer Service Representative (Teller) for its Floodwood office. As a CSR, you will have the opportunity to help ...

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Teller

Grand Rapids, MN · On-site

$16 - $20/hr

Learn bank products and services to properly direct customers to appropriate department or bank representative * Provide customers with updated information and/or brochures * Refer an average of at ...

New

... banking laws and regulations. Schedule: Monday - Friday: 8 am - 5 pm, Rotating Saturdays 9 am - 12 pm Minimum Requirements: * High School diploma or equivalent * 6 months cash handling and customer ...

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Banking Representative information

See Minnesota salary details

$10

$17

$24

How much do banking representative jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for banking representative in Minnesota is $17.64, according to ZipRecruiter salary data. Most workers in this role earn between $16.49 and $19.52 per hour, depending on experience, location, and employer.

How does a banking representative typically collaborate with other departments within a bank?

Banking Representatives often serve as the first point of contact for customers and work closely with various internal teams, such as loan officers, compliance, and back-office operations. They frequently coordinate with these departments to resolve customer inquiries, process transactions, and ensure adherence to regulatory standards. This collaboration helps streamline customer service and allows representatives to provide accurate information and solutions. Building strong relationships with colleagues across departments is crucial for efficiently addressing complex customer needs and contributing to a positive banking experience.

What does a banking representative do?

A banking representative assists customers with their banking needs, such as opening accounts, processing transactions, and providing information about bank products and services. They often work in branch environments and need good communication and customer service skills, sometimes using banking software to complete tasks efficiently.

What is the lowest position in a bank?

The lowest position in a bank is typically a bank teller or cashier, responsible for handling customer transactions and basic banking services. Entry-level roles often require minimal experience and may involve on-the-job training, with opportunities for advancement to higher positions such as personal banker or supervisor.

What is the difference between Banking Representative vs Customer Service Representative?

AspectBanking RepresentativeCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may prefer banking certificationsHigh school diploma or equivalent; customer service experience preferred
Work EnvironmentBank branches, financial institutionsCall centers, retail stores, corporate offices
Employer & IndustryFinancial institutions, banksVarious industries including retail, telecom, and banking
Common Search & ComparisonYesNo

Banking Representatives primarily work within banks, handling customer transactions and account inquiries, often requiring banking-specific knowledge. Customer Service Representatives work across multiple industries, providing general customer support. While both roles involve assisting customers, Banking Representatives focus on banking products and services, making them more specialized within the financial sector.

What are the key skills and qualifications needed to thrive as a banking representative?

To thrive as a Banking Representative, you need a solid understanding of financial products, customer service excellence, and typically a high school diploma or associate degree in business or finance. Familiarity with banking software, CRM systems, and cash handling procedures is crucial. Strong interpersonal skills, attention to detail, and problem-solving abilities help you connect with clients and resolve their needs effectively. These skills ensure accurate transactions, satisfied customers, and compliance with banking regulations.

What is a banking representative?

A banking representative works for a bank and provides customer service to clients. Their primary responsibilities include handling bank transfers, assisting with online accounts, completing transactions, accepting deposits, and answering banking or financial related questions. A banking representative may assist clients going through identity theft or fraud by reviewing account charges. They also provide information on bank products and services, including money market accounts, loans, credit cards, and savings accounts. A banking representative works online, via telephone, and face-to-face with clients.

What cities in Minnesota are hiring for Banking Representative jobs? Cities in Minnesota with the most Banking Representative job openings:
Infographic showing various Banking Representative job openings in Minnesota as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 13% Part Time, and 2% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $36,681 per year, or $17.6 per hour.

Personal Banking Specialist - Dilworth

Bell Bank

Dilworth, MN • On-site

Full-time

Posted 12 hours ago

Posted today


Bell Bank rating

6.5

Company rating: 6.5 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

146th of 171 rated banks


Job description

A Personal Banking Specialist (PBS) provides basic support for personal banking services, such as account management and performs advanced teller functions with a high degree of accuracy and efficiency and provides comprehensive support for personal banking services. This includes assisting customers with account management, educating customers on Bell Bank's products and services, and providing assistance on these products to meet customers' financial needs.
Responsibilities
Personal Banking Duties:
  • Delivers exceptional customer service by engaging with customers in a professional, friendly, and efficient manner.
  • Conducts professional meetings with current and prospective customers to assess their financial needs and objectives.
  • Opens and maintains personal and business accounts.
  • Has basic knowledge of banking products, including checking and savings accounts, certificates of deposit, and individual retirement accounts. They can recommend and customize solutions for customers based on financial goals.
  • Actively identifies cross-selling opportunities and works to grow the bank's portfolio by recommending financial products and services tailored to customer's needs.
  • Meet individual goals and assist in meeting branch goals.
  • Resolves customer inquiries and issues by gathering relevant information, researching records, and ensuring prompt, satisfactory resolutions.
  • Manages overdrafts, collections, and technical exceptions for assigned accounts.

Teller Duties: (Frequency of these functions will be determined by branch needs.)
  • Accurately processes simple and complex (sensitive or high value) financial transactions, fulfilling customer requests in a timely manner to ensure the highest customer satisfaction. Assist less experienced team members with handling complex transactions while seeking the best customer resolutions.
  • Addresses simple and complex customer issues and grievances as able. Escalates complex customer issues and seeks guidance from senior staff when a situation or grievance falls outside of current policies and procedures.
  • Produces high quality technical work with strong attention to detail, ensuring accuracy with minimal errors.
  • Knows what services Bell Bank offers and seeks opportunities to refer customers and/or non-customers to appropriate personnel/teams. This role serves as a basic educational resource, providing immediate base-level support to customers on the details of Bell Bank's products and services.
  • Assists in creating a clean and professional environment by maintaining neat, uncluttered tills, teller lines, and customer areas.
  • Maintains security and confidentiality of personal customer information.

Bell Bank Culture, Policy and Accountability Standards:
  • Know by name and face as many customers and employees as possible, calling them by name as often as possible.
  • Know and practice LOCBUTN, our Golden Rules, and Bell Bank Customer Service Standards.
  • Know, understand, and live the company values and bottom line.
  • Conduct activities consistent with established Bell Bank policies, procedures and systems, the Bell Bank Employee Conduct policies, the Bank Secrecy Act and all applicable state and federal laws and regulations.
  • All employees are responsible for information security, including compliance with policies and standards which protect sensitive information.
  • Prompt and reliable attendance.
  • Perform other duties as assigned.

Education, Experience, and Other Expectations
  • High school diploma or GED.
  • 2-4 years of customer service experience.
  • 2 years of working in a banking, financial, or professional setting, preferred.
  • Experience using Microsoft products: Outlook, Word, Excel, preferred.

Knowledge, Skills, and Abilities
  • Bookkeeping, calculator, and keyboarding skills.
  • Good communication, listening, and social skills
  • Attention to detail.
  • Timeliness and reliability.
  • Ability to be flexible, prioritize tasks, and stay poised under pressure.
  • Ability to work flexible hours to include mornings, evenings, and Saturdays (branch specific) as scheduled.
  • Flex PBS must be flexible in schedule and have ability to commute to any location within a specific region as needed.

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