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Banking Representative Jobs in Michigan (NOW HIRING)

State Savings Bank

Customer Service Representative

Beulah, MI · On-site

$15.25 - $21/hr

Description A State Savings Bank Customer Service Representative exemplifies a "Yes, I can!" approach to customer service and is responsible for providing prompt and efficient service when handling ...

State Savings Bank

Customer Service Representative

Beulah, MI · On-site

$15.25 - $21/hr

A State Savings Bank Customer Service Representative exemplifies a "Yes, I can!" approach to customer service and is responsible for providing prompt and efficient service when handling customer ...

State Savings Bank

Customer Service Representative

Beulah, MI · On-site

$15.25 - $21/hr

A State Savings Bank Customer Service Representative exemplifies a "Yes, I can!" approach to customer service and is responsible for providing prompt and efficient service when handling customer ...

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All JobsBanking Representative JobsBanking Representative Jobs in Michigan

Banking Representative information

See Michigan salary details

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How much do banking representative jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for banking representative in Michigan is $15.69, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $17.40 per hour, depending on experience, location, and employer.

How does a banking representative typically collaborate with other departments within a bank?

Banking Representatives often serve as the first point of contact for customers and work closely with various internal teams, such as loan officers, compliance, and back-office operations. They frequently coordinate with these departments to resolve customer inquiries, process transactions, and ensure adherence to regulatory standards. This collaboration helps streamline customer service and allows representatives to provide accurate information and solutions. Building strong relationships with colleagues across departments is crucial for efficiently addressing complex customer needs and contributing to a positive banking experience.

What does a banking representative do?

A banking representative assists customers with their banking needs, such as opening accounts, processing transactions, and providing information about bank products and services. They often work in branch environments and need good communication and customer service skills, sometimes using banking software to complete tasks efficiently.

What is the lowest position in a bank?

The lowest position in a bank is typically a bank teller or cashier, responsible for handling customer transactions and basic banking services. Entry-level roles often require minimal experience and may involve on-the-job training, with opportunities for advancement to higher positions such as personal banker or supervisor.

What is the difference between Banking Representative vs Customer Service Representative?

AspectBanking RepresentativeCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may prefer banking certificationsHigh school diploma or equivalent; customer service experience preferred
Work EnvironmentBank branches, financial institutionsCall centers, retail stores, corporate offices
Employer & IndustryFinancial institutions, banksVarious industries including retail, telecom, and banking
Common Search & ComparisonYesNo

Banking Representatives primarily work within banks, handling customer transactions and account inquiries, often requiring banking-specific knowledge. Customer Service Representatives work across multiple industries, providing general customer support. While both roles involve assisting customers, Banking Representatives focus on banking products and services, making them more specialized within the financial sector.

What are the key skills and qualifications needed to thrive as a banking representative?

To thrive as a Banking Representative, you need a solid understanding of financial products, customer service excellence, and typically a high school diploma or associate degree in business or finance. Familiarity with banking software, CRM systems, and cash handling procedures is crucial. Strong interpersonal skills, attention to detail, and problem-solving abilities help you connect with clients and resolve their needs effectively. These skills ensure accurate transactions, satisfied customers, and compliance with banking regulations.

What is a banking representative?

A banking representative works for a bank and provides customer service to clients. Their primary responsibilities include handling bank transfers, assisting with online accounts, completing transactions, accepting deposits, and answering banking or financial related questions. A banking representative may assist clients going through identity theft or fraud by reviewing account charges. They also provide information on bank products and services, including money market accounts, loans, credit cards, and savings accounts. A banking representative works online, via telephone, and face-to-face with clients.

More about Banking Representative jobs
What are popular job titles related to Banking Representative jobs in MI? For Banking Representative jobs in MI, the most frequently searched job titles are:
Banking Representative jobs near you
Infographic showing various Banking Representative job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, 1% Temporary, and 3% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $32,643 per year, or $15.7 per hour.

Customer Service Representative

State Savings Bank

Traverse City, MI • On-site

$16.25 - $22.25/hr

Other

Posted 28 days ago

Job description

Customer Service Representative

A State Savings Bank Customer Service Representative exemplifies a "Yes, I can!" approach to customer service and is responsible for providing prompt and efficient service when handling customer transactions. A Customer Service Representative is expected to be available to work Monday through Saturday.

Tasks

· Accurately process transactions such as check cashing, deposits/withdrawals, and loan payments.

· Issue Money Orders, Cashier's Checks, and Gift Cards.

· Balance cash drawer with minimal or no discrepancies.

· Responsibly buy and sell cash to main vault to stay within set drawer limits.

· Accurately prepare and transmit transaction ticket work.

· Identify counterfeit money.

· Cash US Savings Bonds.

· Answer telephones, file paperwork, and maintain office supplies.

· Answer basic customer inquiries regarding interest rates, service charges, and account history.

· Cross-sell bank products and services and refer customers to appropriate areas as needed.

· Follow bank policies and procedures.

· Maintain professional, business-like appearance.

· Perform other tasks requested by supervisor related to daily operations of the bank.

Requirements

· At least 18 years of age

· High school or higher education level

· Excellent customer service skills

· Strong communication skills

· Computer skills

· Cash-handling experience

· Ability to work well under pressure

· Accurate and well-organized

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