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Banking Representative Jobs in Kentucky (NOW HIRING)

Third Coast Bank

$200 - $320/hr

This individual will be the Bank's senior healthcare banking representative in the marketplace and will be responsible for developing Third Coast Bank's identity, reputation, and relationships within ...

Whitaker Bank

CALL CENTER REPRESENTATIVE

Lexington, KY · On-site

$14 - $17.50/hr

Call Center Representative The position of a Call Center Representative is responsible for ... Assures compliance with all Bank policies and procedures, as well as, all applicable state and ...

Triwill Group

$180 - $250/hr

Operate as the product authority for US banking, representing the strategy internally and in strategic customer discussions. * Drive cross-functional alignment across Engineering, Commercial, Risk ...

New

Republic-Bank-

$65 - $95/hr

BUSIN004833 Description "Republic Bank believes in the development and advancement of our ... PHYSICAL REQUIREMENTS The physical demands described here are representative of those that must be ...

Texas Capital Bank

$150 - $210/hr

Our bankers are seasoned financial experts who possess deep experience across a multitude of ... Serve as a representative and ambassador of the organization in the community through professional ...

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All JobsBanking Representative JobsBanking Representative Jobs in Kentucky

Banking Representative information

See Kentucky salary details

$9

$15

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How much do banking representative jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for banking representative in Kentucky is $15.64, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $17.31 per hour, depending on experience, location, and employer.

What is a banking representative?

A banking representative works for a bank and provides customer service to clients. Their primary responsibilities include handling bank transfers, assisting with online accounts, completing transactions, accepting deposits, and answering banking or financial related questions. A banking representative may assist clients going through identity theft or fraud by reviewing account charges. They also provide information on bank products and services, including money market accounts, loans, credit cards, and savings accounts. A banking representative works online, via telephone, and face-to-face with clients.

What are the key skills and qualifications needed to thrive as a banking representative?

To thrive as a Banking Representative, you need a solid understanding of financial products, customer service excellence, and typically a high school diploma or associate degree in business or finance. Familiarity with banking software, CRM systems, and cash handling procedures is crucial. Strong interpersonal skills, attention to detail, and problem-solving abilities help you connect with clients and resolve their needs effectively. These skills ensure accurate transactions, satisfied customers, and compliance with banking regulations.

How does a banking representative typically collaborate with other departments within a bank?

Banking Representatives often serve as the first point of contact for customers and work closely with various internal teams, such as loan officers, compliance, and back-office operations. They frequently coordinate with these departments to resolve customer inquiries, process transactions, and ensure adherence to regulatory standards. This collaboration helps streamline customer service and allows representatives to provide accurate information and solutions. Building strong relationships with colleagues across departments is crucial for efficiently addressing complex customer needs and contributing to a positive banking experience.

What is the difference between Banking Representative vs Customer Service Representative?

AspectBanking RepresentativeCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may prefer banking certificationsHigh school diploma or equivalent; customer service experience preferred
Work EnvironmentBank branches, financial institutionsCall centers, retail stores, corporate offices
Employer & IndustryFinancial institutions, banksVarious industries including retail, telecom, and banking
Common Search & ComparisonYesNo

Banking Representatives primarily work within banks, handling customer transactions and account inquiries, often requiring banking-specific knowledge. Customer Service Representatives work across multiple industries, providing general customer support. While both roles involve assisting customers, Banking Representatives focus on banking products and services, making them more specialized within the financial sector.

What does a banking representative do?

A banking representative assists customers with account services, transactions, and inquiries at a bank or financial institution. They may also promote banking products, handle cash, and ensure compliance with banking regulations, often requiring good communication skills and knowledge of banking software. The role typically involves working in a branch environment and may require relevant certifications or training.

What is the lowest position in a bank?

The lowest position in a bank is typically a bank teller or cashier, responsible for handling customer transactions and basic banking services. Entry-level roles often require minimal experience and may involve on-the-job training, with opportunities for advancement to higher positions such as customer service representatives or loan officers.
More about Banking Representative jobs

What are the most commonly searched types of Banking Representative jobs in Kentucky?

The most popular types of Banking Representative jobs in Kentucky are:

What are popular job titles related to Banking Representative jobs in KY?

For Banking Representative jobs in KY, the most frequently searched job titles are:

Banking Representative jobs near you
Infographic showing various Banking Representative job openings in Kentucky as of August 2026, with employment types broken down into 100% Full Time. Highlights an 83% In-person, and 17% Remote job distribution, with an average salary of $32,528 per year, or $15.6 per hour.

Contact Center Banking Rep

Louisville, KY • Remote

Park Community Credit Union
Commercial Banking • 201 - 500 employees
Learn more about Park Community Credit Unionexternal

$21.28 - $21.94/hr

Full-time

Posted 3 days ago

New

Job description

Role:
By emphasizing ONE Park, ONE Mission, One Team, the eTeam Service Representative is responsible for assisting members and potential members with their telephone and electronic correspondence requests. This role involves answering questions about products and services, resolving issues within their authority, processing transactions, and directing calls to the appropriate department when necessary. The eTeam Service Representative also identifies cross-sell opportunities, maintains accurate member account information, and supports remote service requests, ensuring efficient and professional service delivery.
Essential Functions amp; Responsibilities:
  • While meeting the service standards for the credit union, assist members and potential members with their telephone and electronic correspondence requests; answer questions about products and services and resolve problems that are within their authority to resolve; provide applications as requested; refer problems that are beyond their authority to their supervisor, along with their recommendations. Process Remote Contact requests in the same fashion as answering and handling telephone requests/issues. Identify crosssell opportunities and cross-sell services to members. Maintain action log as required for review.
  • Perform transactions related to ATM/Debit Card programs including ordering cards and placing blocks per credit union guidelines. Provide information regarding these transactions and resolve issues that are within authority. Refer issues not withing authority to manager. Provide information on remote services.
  • Maintain knowledge of all products and services offered. Follow all security policies and report suspicious activity to manager.
  • Maintain member account information on computer system.
  • Assure that appropriate records are maintained .
  • Willingly assist other departments as needed.
  • Performs other duties as assigned.
Performance Measurements:
1. To be an ambassador of Park's culture supporting the credit union's mission to build thriving communities
together ensuring words and actions align with the Park VIBE that defines our Core Values:
• Vibrant Connections
• Inclusive Excellence
• Bold Compassion
• Endless Empowerment
2. To provide friendly, professional and accurate service and support to all members and coworkers.
3. To accurately receive calls daily and effectively troubleshoot or direct the call.
4. To answer telephone within 3 rings, respond to written correspondence within 24 hours, respond to
telephone messages within the same day received.
5. To process member transactions with zero errors.
6. To add to and maintain knowledge of all new policies and procedures to ensure remain compliant with all
regulations.
7. To maintain a professional work environment, promote teamwork, build respect among coworkers and
present a businesslike appearance.
8. To follow all security policies and procedures and report discrepancies or suspicious activity to manager
immediately.
Knowledge and Skills:
Experience: Six months to two years of similar or related experience.
Education: Equivalent to a high school education.
Interpersonal Skills: A significant level of trust and diplomacy is required, in addition to normal courtesy and tact. Work involves extensive personal contact with others and/or is usually of a personal or sensitive nature. Work may involve motivating or influencing others. Outside contacts become important and fostering sound relationships with other entities (companies and/or individuals) becomes necessary.
Other Skills: Good listening and telephone skills.
Physical Requirements:
WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform
the essential functions. While performing the essential duties of this position, the employee is regularly exposed to a general office environment and interaction with customers.
PHYSICAL DEMANDS The physical demands described here are representative of those required to successfully perform the essential functions of this position, but do not necessarily constitute an exhaustive list of all essential functions. To the extent required by any applicable law,
reasonable accommodations will be made to enable qualified individuals with disabilities to perform essential functions where this can be done without posing a direct threat to self or others. While performing the essential duties of this position, the employee frequently must sit,
stand, and walk short distances. The employee frequently uses hands and fingers to count currency and handle, manipulate, and feel objects, documents, and office tools and equipment. Reads, writes, listens, speaks, and uses personal computers, copiers, telephones, and other office equipment and software throughout the work day. The employee is occasionally required to stoop, bend, squat, and reach overhead with hands and arms. Occasionally pushing and pulling of office furniture and other objects. The employee may occasionally lift and/or move up to 15 pounds and on occasion lift and/or move up to 25 pounds.
Company Description:
Park Community is Kentucky’s largest Community Development Financial Institution (CDFI) Credit Union. Owned by members and focused on empowering communities, fueling dreams and fostering belonging, the organization is committed to financial inclusion and serving underserved communities to create thriving environments. Park Community envisions a world where hope, opportunity and belonging unite us all.
Park Community Credit Union is an Equal Opportunity Employer/VETERANS/DISABLED

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