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Banking Operations Jobs in Raleigh, NC (NOW HIRING)

First Bank

Personal Banker I

Fuquay Varina, NC · On-site

$16 - $19.50/hr

This level is based on 1 to 3 years of banking experience or previous Teller or experience in a ... Adherence to all operational, regulatory and security requirements, directives and procedures while ...

JS Consulting

Prod Support

Raleigh, NC · On-site

Banking operations knowledge and/or technical skills is a plus. * Experience supporting both in-house developed and SaaS hosted applications. * Experience with ServiceNow - add/update/resolving ...

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All JobsBanking Operations JobsBanking Operations Jobs in Raleigh, NC

Banking Operations information

See Raleigh, NC salary details

$9

$23

$47

How much do banking operations jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for banking operations in Raleigh, NC is $23.48, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $26.88 per hour, depending on experience, location, and employer.

Is banking operations a good career path?

Banking operations involves managing daily banking processes, ensuring compliance, and supporting financial transactions, making it a stable career with opportunities for advancement. It requires strong attention to detail, knowledge of banking systems, and often certifications such as the Certified Banking & Finance Professional (CBFP). The role offers a structured work environment and steady demand in the financial industry.

What is banking operations?

Banking operations refer to the daily activities, processes, and systems that banks use to manage accounts, process transactions, ensure compliance, and provide customer services. These operations include handling deposits and withdrawals, loan processing, clearing checks, maintaining records, and ensuring regulatory requirements are met. Efficient banking operations are crucial for ensuring smooth financial transactions, minimizing risks, and maintaining customer trust. Professionals in this field work behind the scenes to support the bank’s core functions and deliver seamless banking experiences.

What career paths exist in banking operations?

Career paths in banking operations include roles such as operations analyst, compliance officer, risk manager, and branch manager. Advancement often involves gaining experience, certifications like CAMS or Six Sigma, and developing skills in financial systems, regulatory knowledge, and customer service. These roles typically require strong organizational skills and attention to detail.

What is the difference between Banking Operations vs Bank Teller?

AspectBanking OperationsBank Teller
Primary RoleManage back-office functions, processing transactions, compliance, and account maintenanceAssist customers at the branch, handle deposits, withdrawals, and basic account inquiries
Required SkillsAttention to detail, knowledge of banking procedures, compliance standardsCustomer service, communication skills, basic banking knowledge
Work EnvironmentBack-office, administrative setting within banksBranch front-line, customer-facing environment
CertificationsOften requires banking or finance certifications, but not alwaysTypically requires basic banking or customer service training

Banking Operations and Bank Tellers both work within the banking industry but serve different functions. Banking Operations focuses on back-end processes, compliance, and transaction processing, while Bank Tellers interact directly with customers. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

What are the key skills and qualifications needed to thrive in banking operations, and why are they important?

To thrive in Banking Operations, you need strong analytical abilities, attention to detail, and a solid understanding of financial regulations, often supported by a degree in finance, business, or a related field. Familiarity with core banking systems, transaction processing software, and regulatory compliance platforms is typically required. Excellent organizational skills, teamwork, and effective communication help professionals manage high-volume transactions and resolve issues efficiently. These competencies ensure the accuracy, security, and efficiency of daily banking activities, which are critical for maintaining trust and compliance in the financial sector.

What are some common challenges faced in a banking operations role, and how are they typically addressed?

Professionals in Banking Operations often encounter challenges such as managing high transaction volumes, adhering to strict regulatory requirements, and ensuring timely settlement of payments. These challenges are typically addressed by implementing robust process controls, utilizing specialized banking software, and participating in ongoing compliance training. Collaboration with compliance, IT, and front-office teams is also essential to streamline workflows and quickly resolve any discrepancies or issues that arise.
What are the most commonly searched types of Banking Operations jobs in Raleigh, NC? The most popular types of Banking Operations jobs in Raleigh, NC are:
What are popular job titles related to Banking Operations jobs in Raleigh, NC? For Banking Operations jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Banking Operations jobs in Raleigh, NC look for? The top searched job categories for Banking Operations jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Banking Operations jobs? Cities near Raleigh, NC with the most Banking Operations job openings:
Banking Operations jobs near you
Infographic showing various Banking Operations job openings in Raleigh, NC as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $48,834 per year, or $23.5 per hour.

Operations Specialist II - Loan Doc Review (Hybrid)

First Citizens Bank

Raleigh, NC • Hybrid

Full-time

This job post has expired today. Applications are no longer accepted.

First Citizens Bank rating

7.4

Company rating: 7.4 out of 10

Based on 106 frontline employees who took The Breakroom Quiz

108th of 170 rated banks

Job description

Overview

This is a hybrid role, with the expectation that work time will regularly take place inside and outside of a company office. We are looking for candidates who live within a commutable drivable distance to our Raleigh, NC office.

This position provides advanced operational support for a business unit in the execution of daily activities. Facilitates processes and associate workflow while ensuring compliance with all applicable regulations and policies. Maintains records or systems crucial for business operations. Answers inquiries and resolves issues, updating department records or systems accordingly, in alignment with service standards and business goals. Assists in the identification of process inefficiencies or opportunities for improvement. May guide less experienced specialists on the team through knowledge in the area of work.


Responsibilities
  • Service - Answers inbound communications to service accounts, fulfill requests, or address issues. Determines target needs and provides resolution while maintaining a high standard of service. Identifies appropriate course of action for more complex issues or disputes.
  • Operational Support - Performs various operational tasks that occur during customer, vendor, and associate inquiries. Streamlines the workflow for other associates within the business unit through operational activities. Identifies and communicates process inefficiencies. May offer recommendations for process improvements.
  • Documentation - Handles standard documentation associated with daily activities, which may include processing, reviewing, or distributing materials. Maintains and updates department records either physically or within a system.
  • Business Proficiency - Provides knowledge in area of work. Reviews and maintains knowledge of any laws, regulations, and policies that affect specific job duties to produce work that is accurate, efficient, and compliant. Utilizes product, system, or process familiarity to resolve problems and handle customer requests. May offer guidance and direction to less experienced specialists through knowledge in area of work.

Qualifications

Bachelor's Degree and 0 years of experience in Financial Services or Operations Support OR High School Diploma or GED and 2 years of experience in Financial Services or Operations Support

Preferred Skills

  • Experience with General Banking Operations.
  • Familiarity with DMV documentation and systems.
  • Must be detail oriented, able to multitask and function in a fast-paced, deadline driven environment with minimal oversight.
  • Must be able to work independently on assigned duties while successfully collaborating in a team-friendly environment.
  • Strong organizational and time management skills are important as multi-tasking is essential
  • Proficiency in Microsoft Office Suite (Excel, Outlook, Word)

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Qualifications:

Bachelor's Degree and 0 years of experience in Financial Services or Operations Support OR High School Diploma or GED and 2 years of experience in Financial Services or Operations Support

Preferred Skills

  • Experience with General Banking Operations.
  • Familiarity with DMV documentation and systems.
  • Must be detail oriented, able to multitask and function in a fast-paced, deadline driven environment with minimal oversight.
  • Must be able to work independently on assigned duties while successfully collaborating in a team-friendly environment.
  • Strong organizational and time management skills are important as multi-tasking is essential
  • Proficiency in Microsoft Office Suite (Excel, Outlook, Word)

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Education:UNAVAILABLEEmployment Type: FULL_TIME

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