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Banking Operations Associate Jobs in Kentucky (NOW HIRING)

Conduent, Inc.

Mailroom Associate

Lexington, KY · On-site

$15/hr

Job Summary We are looking for a detail-oriented and dependable Mailroom Associate to support banking operations through accurate, high-volume transaction processing. This role requires strong ...

Conduent, Inc.

Mailroom Associate

Lexington, KY

$15/hr

Job Summary We are looking for a detail-oriented and dependable Mailroom Associate to support banking operations through accurate, high-volume transaction processing. This role requires strong ...

Conduent, Inc.

Mailroom Associate

Lexington, KY · On-site

$15/hr

Job Summary We are looking for a detail-oriented and dependable Mailroom Associate to support banking operations through accurate, high-volume transaction processing. This role requires strong ...

Conduent, Inc.

Mailroom Associate

Lexington, KY · On-site

$15/hr

Job Summary We are looking for a detail-oriented and dependable Mailroom Associate to support banking operations through accurate, high-volume transaction processing. This role requires strong ...

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All JobsBanking Operations Associate JobsBanking Operations Associate Jobs in Kentucky

Banking Operations Associate information

See Kentucky salary details

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$22

$46

How much do banking operations associate jobs pay per hour?

As of Jun 26, 2026, the average hourly pay for banking operations associate in Kentucky is $22.79, according to ZipRecruiter salary data. Most workers in this role earn between $15.43 and $26.30 per hour, depending on experience, location, and employer.

What are some common challenges faced by Banking Operations Associates, and how can they be effectively managed?

Banking Operations Associates often encounter challenges such as managing high transaction volumes, adhering to strict regulatory requirements, and coordinating across multiple departments to resolve discrepancies. Effective time management, attention to detail, and strong communication skills are essential to navigate these challenges. Additionally, staying updated on compliance policies and leveraging internal resources for support can help associates maintain accuracy and efficiency in a fast-paced environment.

What does a banking operations associate do?

A banking operations associate is responsible for processing transactions, maintaining account records, and ensuring compliance with banking policies. They often use banking software and may handle tasks such as account reconciliation, fraud detection, and customer support to ensure smooth banking operations.

What is the lowest position at a bank?

The lowest position at a bank is typically a teller or bank clerk, responsible for handling customer transactions and basic banking services. These entry-level roles often require minimal experience and serve as a starting point for a banking career, with opportunities for advancement through experience and additional training.

Is bank operations a good career?

Banking operations is a stable career that involves managing daily banking transactions, compliance, and customer account processing. It often requires attention to detail, knowledge of banking software, and can offer opportunities for advancement within financial institutions.

What are Banking Operations Associates?

Banking Operations Associates are professionals who support the daily functions of a bank by processing transactions, ensuring regulatory compliance, and maintaining accurate records. They handle tasks such as account management, reconciliations, data entry, and assisting with audits. Their role is crucial in ensuring efficient and secure banking operations, as they work closely with other departments to resolve issues and improve processes. Banking Operations Associates play a key part in maintaining the integrity and reliability of financial services.

Is operations associate an entry-level job?

A Banking Operations Associate is often considered an entry-level position that typically requires a high school diploma or equivalent, with some roles preferring a bachelor's degree. The role involves tasks such as processing transactions, reconciling accounts, and supporting daily banking operations, making it suitable for candidates with basic financial knowledge and strong attention to detail.

What are the key skills and qualifications needed to thrive as a Banking Operations Associate, and why are they important?

A Banking Operations Associate needs strong analytical abilities, attention to detail, and a solid understanding of banking procedures, often supported by a degree in finance, business, or a related field. Familiarity with banking software, transaction processing systems, and compliance tools is typically required, along with knowledge of industry regulations. Excellent organizational skills, problem-solving abilities, and effective communication set top performers apart in this role. These competencies ensure accurate transaction management, regulatory compliance, and efficient support of daily banking operations.
What are the most commonly searched types of Banking Operations jobs in Kentucky? The most popular types of Banking Operations jobs in Kentucky are:
What are popular job titles related to Banking Operations Associate jobs in Kentucky? For Banking Operations Associate jobs in Kentucky, the most frequently searched job titles are:
What job categories do people searching Banking Operations Associate jobs in Kentucky look for? The top searched job categories for Banking Operations Associate jobs in Kentucky are:
What cities in Kentucky are hiring for Banking Operations Associate jobs? Cities in Kentucky with the most Banking Operations Associate job openings:
Banking Operations Associate jobs near you
Infographic showing various Banking Operations Associate job openings in Kentucky as of June 2026, with employment types broken down into 74% Full Time, 24% Part Time, 1% Contract, and 1% Nights. Highlights an 90% Physical, 4% Hybrid, and 6% Remote job distribution, with an average salary of $47,411 per year, or $22.8 per hour.
First State Bank Digital Banking Representative

First State Bank Digital Banking Representative

FIRST BRECKINRIDGE BANCSHARES

Irvington, KY

Other

Posted 3 days ago

Job description

We are seeking a full-time, detail-oriented Digital Banking Specialist to join our Digital Banking Department at First State Bank. This position requires an individual with strong technical aptitude, exceptional customer service skills, and the ability to manage multiple digital banking platforms and services simultaneously. You will play a critical role in supporting our customers' digital banking needs, including wire transfers, bill pay, mobile deposits, Zelle, online banking, and ACH transactions. As a Digital Banking Specialist, you will ensure accurate processing of transactions, resolve customer disputes, maintain system balances, and provide technical support across our family of banks within First Breckinridge Bancshares.

Qualifications:

  • High school diploma or equivalent, required. Associate's degree or higher in Business, Finance, Information Technology, or related field preferred.
  • Minimum of 1-2 years of experience in banking operations, digital banking, customer service, or related field.
  • Strong technical aptitude with exceptional attention to detail, organizational skills, and ability to prioritize multiple tasks and deadlines under pressure.
  • Outstanding problem-solving and analytical skills with ability to investigate discrepancies, review reports, identify trends, and detect unusual or suspicious activity.
  • Excellent customer service and communication skills with professional phone, email, and chat abilities.
  • Knowledge of banking regulations, including BSA/AML, Reg E, OFAC, and ACH rules, or willingness to learn.
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and ability to work with database and reporting systems.
  • Ability to maintain confidentiality, handle sensitive customer information with discretion, and represent the bank professionally.
  • Team-oriented mindset with flexibility, adaptability to changing priorities, and willingness to provide cross-departmental support.

Essential Job Responsibilities include, but are not limited to:

  • Process and manage wire transfer operations throughout the day, including incoming and outgoing wires, reconciliation reports, identifying outages, and ensuring compliance with cutoff times.
  • Oversee mobile deposit operations by reviewing and approving mobile deposit requests and transactions multiple times daily through the mobile deposit system, and conducting monthly reviews of rejected requests.
  • Administer Bill Pay services including reviewing enrollments, processing account changes and fee filings, conducting OFAC reviews, and resolving customer disputes in accordance with bank policies.
  • Manage Zelle services and fraud monitoring by reviewing enrollments, monitoring outgoing transactions in Yellow Hammer, reconciling incoming transactions, downloading and reviewing reports.
  • Perform daily balancing and reconciliation of settlement accounts.
  • Process and resolve customer disputes related to ACH transactions, Bill Pay, and Zelle in accordance with bank policies, Regulation E, and other regulatory requirements.
  • Maintain and monitor online banking access and activity by managing customer access changes, reviewing view-only logs to remove access where appropriate.
  • Provide comprehensive customer support through multiple channels including chat, phone, email, workflow, and fax, serving as a primary responder for digital banking inquiries and technical assistance.
  • Collaborate closely with team members to ensure seamless operations and providing a high level of service to customers.

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