Handle customer information in accordance with Bank protocols, ensuring confidentiality and professionalism in all interactions. * Ensure adherence to applicable regulatory requirements, including ...
Handle customer information in accordance with Bank protocols, ensuring confidentiality and professionalism in all interactions. * Ensure adherence to applicable regulatory requirements, including ...
PR · On-site
Advantage International Bank Corp., Advantage Life Assurance I.I. and Advantage Life Puerto Rico A.I.s (collectively Advantage). Duties include, but are not limited to, due diligence, monitoring ...
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PR · On-site
Advantage International Bank Corp., Advantage Life Assurance I.I. and Advantage Life Puerto Rico A.I.s (collectively Advantage). Duties include, but are not limited to, due diligence, monitoring ...
PR · On-site
$13.50 - $14/hr
Bank Reconciliation: * Prepare bank deposits and record transactions. * Reconcile bank statements with the general ledger. * Investigate and resolve any discrepancies between the bank records and ...
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PR · On-site
$13.50 - $14/hr
Bank Reconciliation: * Prepare bank deposits and record transactions. * Reconcile bank statements with the general ledger. * Investigate and resolve any discrepancies between the bank records and ...
The Manager, Retail Channels (Manager Services Operations) is responsible of daily efficient operation and service of a retail bank branch. Manages employees, organizes and directs activities ...
The Manager, Retail Channels (Manager Services Operations) is responsible of daily efficient operation and service of a retail bank branch. Manages employees, organizes and directs activities ...
Calls and orients the customer, referred through the One Stop Shop referral program (OSS), in all Bank Products and Auto Loans, refers customers to our Dealers Floor Plan, and once the loan ...
Calls and orients the customer, referred through the One Stop Shop referral program (OSS), in all Bank Products and Auto Loans, refers customers to our Dealers Floor Plan, and once the loan ...
Banking division encompasses the US Loan Program, a direct and syndicated lending platform that engages with commercial and investment banks across the U.S. and across distinctive industries ...
Banking division encompasses the US Loan Program, a direct and syndicated lending platform that engages with commercial and investment banks across the U.S. and across distinctive industries ...
Associate, Remote Network (Virtual Teller)
Bayamon, PR · Remote
$14 - $18.25/hr
Perform regular teller's transactions through electronic/remote interactions in compliance with bank policies and procedures. * Answers questions from prospects or customers and maintains excellent ...
Associate, Remote Network (Virtual Teller)
Bayamon, PR · Remote
$14 - $18.25/hr
Perform regular teller's transactions through electronic/remote interactions in compliance with bank policies and procedures. * Answers questions from prospects or customers and maintains excellent ...
Monitor Cage (Fill Bank, Marker Bank, Front Windows, Vault,) Slot Attendant activities. * Monitor non-gaming areas. * Monitor Soft Drop and Count.\ * Report any irregularities to the Surveillance ...
Monitor Cage (Fill Bank, Marker Bank, Front Windows, Vault,) Slot Attendant activities. * Monitor non-gaming areas. * Monitor Soft Drop and Count.\ * Report any irregularities to the Surveillance ...
PR · On-site
Supports daily accounting activities by ensuring banking, investment, and other financial transactions are accurately recorded * Assists with policy fee calculations, billing, and collection ...
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PR · On-site
Supports daily accounting activities by ensuring banking, investment, and other financial transactions are accurately recorded * Assists with policy fee calculations, billing, and collection ...
Surveillance Agent
Aguadilla, PR · On-site
Monitor Cage (Fill Bank, Marker Bank, Front Windows, Vault,) Slot Attendant activities. * Monitor non-gaming areas. * Monitor Soft Drop and Count.\ * Report any irregularities to the Surveillance ...
Surveillance Agent
Aguadilla, PR · On-site
Monitor Cage (Fill Bank, Marker Bank, Front Windows, Vault,) Slot Attendant activities. * Monitor non-gaming areas. * Monitor Soft Drop and Count.\ * Report any irregularities to the Surveillance ...
PR · On-site
Supports daily accounting activities by ensuring banking, investment, and other financial transactions are accurately recorded * Assists with policy fee calculations, billing, and collection ...
Quick apply
PR · On-site
Supports daily accounting activities by ensuring banking, investment, and other financial transactions are accurately recorded * Assists with policy fee calculations, billing, and collection ...
Bilingual Customer Service Representative
$15.25 - $19/hr
Promotes and provides information on the bank's products, services, and channels. Identifies cross-selling opportunities and refers the customer to the appropriate sales team member. * Receives ...
Bilingual Customer Service Representative
$15.25 - $19/hr
Promotes and provides information on the bank's products, services, and channels. Identifies cross-selling opportunities and refers the customer to the appropriate sales team member. * Receives ...
Associate, Remote Channels (Bilingual Customer Service Mortgage)
Bayamon, PR · On-site +1
$13 - $18/hr
Promotes and provides information on the bank's products, services, and channels. Identifies cross-selling opportunities and refers the customer to the appropriate sales team member. * Receives ...
Associate, Remote Channels (Bilingual Customer Service Mortgage)
Bayamon, PR · On-site +1
$13 - $18/hr
Promotes and provides information on the bank's products, services, and channels. Identifies cross-selling opportunities and refers the customer to the appropriate sales team member. * Receives ...
Associate, Retail Channels (Teller At Large)
$15.50 - $19.50/hr
Promotes and provides information on the bank's products, services and channels. Identifies cross-selling opportunities and refers customer to peers and team members. * Other duties may be assigned.
Associate, Retail Channels (Teller At Large)
$15.50 - $19.50/hr
Promotes and provides information on the bank's products, services and channels. Identifies cross-selling opportunities and refers customer to peers and team members. * Other duties may be assigned.
Identify opportunities to cross-sell banking products and services to clients, such as accounts, mortgages, insurance, and investment products, to maximize revenue and deepen client relationships.
Identify opportunities to cross-sell banking products and services to clients, such as accounts, mortgages, insurance, and investment products, to maximize revenue and deepen client relationships.
Surveillance Agent
Aguadilla, PR · On-site
Monitor Cage (Fill Bank, Marker Bank, Front Windows, Vault,) Slot Attendant activities. * Monitor non-gaming areas. * Monitor Soft Drop and Count.\ * Report any irregularities to the Surveillance ...
Surveillance Agent
Aguadilla, PR · On-site
Monitor Cage (Fill Bank, Marker Bank, Front Windows, Vault,) Slot Attendant activities. * Monitor non-gaming areas. * Monitor Soft Drop and Count.\ * Report any irregularities to the Surveillance ...
Work With Us
San Juan, PR · Remote
With headquarters in Puerto Rico and Colombia, and a closely integrated team working from across ten countries, we are uniquely positioned to serve key industries such as Banking, Insurance, and ...
Work With Us
San Juan, PR · Remote
With headquarters in Puerto Rico and Colombia, and a closely integrated team working from across ten countries, we are uniquely positioned to serve key industries such as Banking, Insurance, and ...
Work With Us
San Juan, PR · Remote
With headquarters in Puerto Rico and Colombia, and a closely integrated team working from across ten countries, we are uniquely positioned to serve key industries such as Banking, Insurance, and ...
Work With Us
San Juan, PR · Remote
With headquarters in Puerto Rico and Colombia, and a closely integrated team working from across ten countries, we are uniquely positioned to serve key industries such as Banking, Insurance, and ...
Associate, Remote Network (Chat)
Bayamon, PR · On-site +1
The Associate, Remote Network direct support and communication to channels, support the strategies and initiatives to further the adoption of digital channels among customers. Position works on-site ...
Associate, Remote Network (Chat)
Bayamon, PR · On-site +1
The Associate, Remote Network direct support and communication to channels, support the strategies and initiatives to further the adoption of digital channels among customers. Position works on-site ...
As a Sales Development Trainer you will support effective implementation of new initiatives and projects to become part of daily operations in alignment with our franchise standards and corporate ...
As a Sales Development Trainer you will support effective implementation of new initiatives and projects to become part of daily operations in alignment with our franchise standards and corporate ...
Bank information
What are some common challenges faced by bank employees in customer-facing roles, and how can they be managed?
What job makes $10,000 a month without a degree?
What bank is paying $25 an hour?
What jobs are there in the bank?
What are bank jobs?
What is the difference between Bank vs Credit Union Teller?
| Aspect | Bank Teller | Credit Union Teller |
|---|---|---|
| Credentials | High school diploma; some may require certification | High school diploma; certification optional |
| Work Environment | Commercial banks, often larger institutions | Credit unions, community-focused |
| Employer & Industry | Financial services, banking industry | Financial cooperatives, credit union industry |
| Job Functions | Processing transactions, customer service | Processing transactions, member services |
Both Bank and Credit Union Tellers handle customer transactions and provide financial services. The main differences lie in their employer types, with banks being larger commercial institutions and credit union tellers working for member-owned cooperatives. Credentials are similar, but credit unions often emphasize community involvement. Overall, the roles are comparable, with slight variations based on the organization type.
What careers are there in banking?
What Is the Banking Industry?
The banking industry consists of different types of banks and financial institutions. Retail banks and credit unions provide financial services to small businesses and individuals. These services may include checking and savings accounts, helping people apply for loans and mortgages, and offering additional individual investment services. Commercial banks work with large companies, corporations, and financial organizations. You can find different employment opportunities depending on your skills, experience, and qualifications, but all banking jobs, whether retail or commercial, focus on providing financial services or financial advice on some level.
What are the key skills and qualifications needed to thrive as a Bank Teller, and why are they important?
Full-time
Posted 12 days ago
Job description
MAIN DUTIES & RESPONSIBILITIES:
- Ensure compliance with Regulation E requirements, including timely investigation, provisional and final credit processing, and customer communication throughout the dispute lifecycle.
- Process chargebacks within card brand timelines, ensuring accuracy and minimizing potential financial losses.
- Analyze transactions and apply sound operational judgment to document decisions and support accurate case resolution.
- Monitor and identify fraud trends across cases and escalate findings to leadership in a timely manner.
- Handle customer information in accordance with Bank protocols, ensuring confidentiality and professionalism in all interactions.
- Ensure adherence to applicable regulatory requirements, including BSA, CFPB, TILA, RESPA, Regulation E, and other financial industry standards.
- Maintain accurate and up-to-date reporting on all claims, including new, pending, and closed cases.
- Support the implementation of new processes, procedures, and operational improvements.
- Collaborate with internal teams and business partners to support efficient case handling and service delivery.
- Other duties may be assigned.
MINIMUM REQUIREMENTS:
- Associate degree in Business Administration, Finance, or related field required.
- One (1)+ year of experience in customer service within the banking or financial services industry required. Experience handling claims and Regulation E related processes highly preferred.
- Minimum education and experience required can be substituted with the equivalent combination of education, training, and experience that provides the required knowledge, skills and abilities.
- Basic knowledge of Regulation E and NACHA guidelines required.
- Strong analytical, problem-solving, and decision-making skills with attention to detail.
- Effective written and verbal communication skills in English and Spanish, with the ability to communicate clearly and professionally with internal and external stakeholders.
- Proficiency in Microsoft Office applications (Word, Excel, PowerPoint) required; experience with banking systems and internal platforms preferred.
- Ability to work independently while collaborating effectively with cross-functional teams.
- Ability to manage multiple priorities in a high-volume, fast-paced environment.
WORK AUTHORIZATION & ELEGIBILITY:
- Legally authorized to work in the US is required. This position is of indefinite duration and requires candidates to have permanent or ongoing work authorization.
- Employee is responsible for maintaining eligible work authorization throughout his tenure with the organization.
Oriental is an Equal Opportunity Employer (EEO/Affirmative Action for Veterans/Workers with Disabilities)
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