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First Bank Banking Jobs in Puerto Rico (NOW HIRING)

First BanCorp

PERSONAL BANKER - DORAL

San Juan, PR · On-site

$19 - $23/hr

Promote and service all the deposit products available at the bank and open all types of accounts, including checking, CDs, IRAs, Business Accounts and Safe Deposit Boxes. Execute integrated sales ...

COREPLUS SERVICIOS CLINICOS Y PATOLOGICOS LLC

PR · On-site

$13.50 - $14/hr

In 2020 we deployed our digital pathology platform, being the first organization in Puerto Rico to ... Bank Reconciliation: * Prepare bank deposits and record transactions. * Reconcile bank statements ...

Marriott

Cage Cashier

San Juan, PR

$14.50 - $17.50/hr

Balance the bank at the end of shift and notify supervisor if there is a discrepancy. Secure all ... JW believes our associates come first. Because if you're happy, our guests will be happy. JW ...

Marriott International

Cage Cashier

San Juan, PR · On-site

$11.55/hr

Balance the bank at the end of shift and notify supervisor if there is a discrepancy. Secure all ... JW believes our associates come first. Because if you're happy, our guests will be happy. JW ...

Marriott

PR

$14.50 - $17.50/hr

Balance the bank at the end of shift and notify supervisor if there is a discrepancy. Secure all ... JW believes our associates come first. Because if you're happy, our guests will be happy. JW ...

Marriott

PR · On-site

$14.50 - $17.50/hr

Balance the bank at the end of shift and notify supervisor if there is a discrepancy. Secure all ... JW believes our associates come first. Because if you're happy, our guests will be happy. JW ...

Rain

Project Manager

San Juan, PR · On-site

$50K/yr

Oversee integrations with banking partners, payment processors, and strategic partners, ensuring ... Product-first perks: Monthly budget to test our cards and features like a real user. * Wellness ...

LexisNexis

Lexis Associate

San Juan, PR · On-site

As a digital pioneer, the company was the first to bring legal and business information online with ... We never request money or banking details from job applicants. Learn more about spotting and ...

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First Bank Banking information

What does a First Bank Banking professional do?

A First Bank Banking professional assists customers with a range of financial services, including opening and managing accounts, processing transactions, and providing information about loans, mortgages, and other banking products. They ensure customers receive high-quality service, help resolve any account issues, and maintain compliance with banking regulations. These professionals may also advise clients on financial solutions to meet their needs and support the bank's sales and growth objectives.

What is the difference between First Bank Banking vs Customer Service Representative?

AspectFirst Bank BankingCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require banking certificationsHigh school diploma or equivalent; customer service experience preferred
Work EnvironmentBank branches, offices, and online platformsBank branches, call centers, retail locations
Employer & Industry UsageFinancial institutions, banking industryRetail banking, financial services
Common Search & ComparisonRoles involving banking operations and customer interactionFrontline customer support in banking

First Bank Banking roles typically involve financial transactions, account management, and banking operations, often requiring specific certifications. Customer Service Representatives focus on assisting customers with inquiries and account issues, working directly with clients in branch or call center settings. While both roles serve banking customers, First Bank Banking positions are more specialized in banking services, whereas Customer Service Representatives emphasize customer support and communication skills.

What are the key skills and qualifications needed to thrive as a First Bank Banking professional, and why are they important?

To thrive as a First Bank Banking professional, you need strong financial acumen, attention to detail, and a background in finance, business administration, or a related field. Familiarity with core banking software, digital transaction systems, and relevant certifications such as CIBN or ACCA is highly valuable. Exceptional customer service, communication, and problem-solving skills help you build client trust and resolve issues efficiently. These capabilities are crucial for delivering reliable financial services, ensuring compliance, and fostering strong client relationships in a competitive banking environment.

What are some common challenges faced by new employees in a First Bank Banking role and how can they be overcome?

New employees at First Bank often encounter challenges such as quickly learning a wide variety of banking products, adapting to strict regulatory compliance requirements, and building rapport with customers. To overcome these challenges, it’s helpful to actively participate in bank-provided training sessions, seek advice from experienced colleagues, and regularly review compliance guidelines. Additionally, developing strong communication skills and being proactive in asking questions can help new hires feel more confident and effective in their roles.
What are popular job titles related to First Bank Banking jobs in Puerto Rico? For First Bank Banking jobs in Puerto Rico, the most frequently searched job titles are:
What job categories do people searching First Bank Banking jobs in Puerto Rico look for? The top searched job categories for First Bank Banking jobs in Puerto Rico are:
What cities in Puerto Rico are hiring for First Bank Banking jobs? Cities in Puerto Rico with the most First Bank Banking job openings:
First Bank Banking jobs near you
PERSONAL BANKER - DORAL

PERSONAL BANKER - DORAL

First BanCorp

San Juan, PR • On-site

$19 - $23/hr

Full-time

Posted 8 days ago

Job description

PERSONAL BANKER
Essential Functions:
  • Ensure the branch production goals are met.
  • Promote and service all the deposit products available at the bank and open all types of accounts, including checking, CDs, IRAs, Business Accounts and Safe Deposit Boxes. Execute integrated sales and relationship strategies that are in alignment with the area business plan to achieve desired revenue and service hurdles.
  • Provide Treasury and Lending specialists with qualified referrals for cross-sell.
  • Conduct sales initiatives through adequate procedures.
  • Ensure effective customer retention and growth through ongoing sales and servicing initiatives.
  • Ensure implementation of the Bank's customer service philosophy in regards total customer satisfaction (knowledge, courtesy, appearance, responsiveness, accuracy and communication).
  • Strictly adhere to internal control policies such as the account opening protocols of accurate collection, completion and updating of all required documentation.
  • Prepare documents and assist customers in the signing of documents to process accounts.
  • Input information to create account data file of new accounts.
  • Perform any maintenance changes on existing customer's account, such changes of address, title or rate changes.
  • Promote and answer questions regarding the various lending products the bank offers.
  • Resolve customer problems and complaints in accordance with FirstBank Florida excellent service policy.
  • Answer customer questions and assists customers with all needs, such as: Safe Deposit boxes, issuing ATM cards, statements, rates, overdrafts, issue temporary checks, etc.
  • Assist in implementing operational policy, ensuring transactions are processed in compliance with federal, state and bank requirements.
  • Maintain IRS/SEP file maintenance and reports, as the liaison to Bankers Systems.
  • Responsible for working supplies and ordering new accounts starter kits, if necessary.
  • Maintenance of all logs.
  • Make sure corresponding reports are completely on a timely manner.
  • Assist customers on overdraft and delinquent loans.
  • Perform all other related position function.
  • Serve as teller backup as needed.

Competencies:
  • Customer focus
  • Building strong relations
  • Communication
  • Business acumen
  • Problem analysis & solution
  • Ownership
  • Vision & values
  • Collaboration & teamwork

Required Education and Experience:
"Employee must comply with all requirements related to the Secure and Fair Enforcement Mortgage Licensing Act of 2008 (SAFE Act) and its corresponding regulations, including, but not limited to, obtain and maintain an active record and a unique identifier within the Nationwide Mortgage Licensing System and Registry (NMLSR), continue to meet said record and associated minimum register standards, including any applicable continuing education courses set forth by the Safe Act."
  • Three years banking experience or in a similar job is required or equivalent combination of education and experience
  • Good mathematical and communications skills
  • A formal training in banking products and/or processing new accounts
  • Good understanding of financial products, loan documentation, and business objectives of a real-estate lending department
  • Strong knowledge of Microsoft Office

Preferred Education and Experience:
  • One year of related Personal Banker functions/Teller experience and/or two years of cash handling

Other Duties Disclaimer:
Please note this position profile is not designed to cover or include a comprehensive listing of activities, duties or responsibilities that are
required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER

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