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Bank Retail Director Jobs (NOW HIRING)

Compass Group

Director of Retail

Washington, DC · On-site

Director Of Retail Restaurant Associates is seeking a dynamic and collaborative Director of Retail to lead a high-profile hospitality portfolio at the World Bank. This role oversees a diverse retail ...

Bank of Hawaii

Director Retail Segmentation

Honolulu, HI · On-site

$142K - $255K/yr

As a People Manager, this role leads Retail Banking's customer segmentation and customer strategy function, establishing the frameworks, priorities, and growth strategies that drive customer and ...

Compass Group

Director of Retail

Washington, DC · On-site

$115K - $125K/yr

Director of Retail Salary: $115,000 - $125,000 Other Forms of Compensation: Annual Performance ... Partner closely with World Bank stakeholders to maintain a strong and collaborative client ...

Compass Group

Director of Retail

Washington, DC · On-site

$115K - $125K/yr

Director of Retail Salary: $115,000 - $125,000 Other Forms of Compensation: Annual Performance ... Partner closely with World Bank stakeholders to maintain a strong and collaborative client ...

Restaurant Associates

Director of Retail

Washington, DC · On-site

$115K - $125K/yr

Director of Retail Salary: $115,000 - $125,000 Other Forms of Compensation: Annual Performance ... Partner closely with World Bank stakeholders to maintain a strong and collaborative client ...

Compass Group

Director of Retail

Washington, DC · On-site

$115K - $125K/yr

Director of Retail Salary: $115,000 - $125,000 Other Forms of Compensation: Annual Performance ... Partner closely with World Bank stakeholders to maintain a strong and collaborative client ...

Partners Bank

Universal Banker

Rogers, AR · On-site

$16.75 - $21/hr

Oversees and ensures consistency, accuracy, and timeliness regarding the Bank's Standard Operation Procedures (SOPs, formerly ASR Policy) as directed by the Frontline Manager and Retail Deposit ...

Border Bank

Retail Training Manager

Coon Rapids, MN · On-site

$18.25 - $24.25/hr

... Director and is responsible for developing, implementing, and maintaining training programs, resources, and procedures that support the success of Border Bank's retail teams. This position serves as ...

Border Bank

Retail Training Manager

Coon Rapids, MN · On-site

$66K - $90K/yr

... Director and is responsible for developing, implementing, and maintaining training programs, resources, and procedures that support the success of Border Bank's retail teams. This position serves as ...

Border Bank

$19 - $25/hr

... Director and is responsible for developing, implementing, and maintaining training programs, resources, and procedures that support the success of Border Bank's retail teams. This position serves as ...

Border Bank

Retail Training Manager

Fargo, ND · On-site

$17.50 - $23/hr

... Director and is responsible for developing, implementing, and maintaining training programs, resources, and procedures that support the success of Border Bank's retail teams. This position serves as ...

Border Bank

Retail Training Manager

Thief River Falls, MN · On-site

$17.25 - $22.75/hr

... Director and is responsible for developing, implementing, and maintaining training programs, resources, and procedures that support the success of Border Bank's retail teams. This position serves as ...

Partners Bank

Universal Banker - Rogers

Rogers, AR · On-site

$16.75 - $21/hr

Oversees and ensures consistency, accuracy, and timeliness regarding the Bank's Standard Operation Procedures (SOPs, formerly ASR Policy) as directed by the Frontline Manager and Retail Deposit ...

Partners Bank

Universal Banker - Rogers

Rogers, AR

$16.75 - $21/hr

Oversees and ensures consistency, accuracy, and timeliness regarding the Bank's Standard Operation Procedures (SOPs, formerly ASR Policy) as directed by the Frontline Manager and Retail Deposit ...

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Showing results 21-40

All JobsBusiness JobsOperations JobsDirector Of Retail Operations JobsBank Retail Director Jobs

Bank Retail Director information

See salary details

$39.5K

$104.1K

$190K

How much do bank retail director jobs pay per year?

As of Sep 10, 2026, the average yearly pay for bank retail director in the United States is $104,058.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,000.00 and $131,000.00 per year, depending on experience, location, and employer.

What does a bank retail director do?

A Bank Retail Director oversees the operations and performance of a bank’s retail branches. They are responsible for developing and implementing strategies to improve customer service, increase sales, and ensure regulatory compliance across all branches. This role involves managing branch managers, setting sales targets, monitoring financial results, and driving initiatives to enhance the overall customer experience. They also collaborate with other departments to align retail operations with the bank’s broader goals and objectives.

What are the key skills and qualifications needed to thrive as a bank retail director?

To thrive as a Bank Retail Director, you need strong leadership, strategic planning, and financial management skills, typically supported by a bachelor’s degree in business or finance and significant banking experience. Familiarity with core banking systems, customer relationship management (CRM) tools, and compliance regulations is essential, and advanced certifications like Certified Retail Banker (CRB) can be advantageous. Exceptional interpersonal, communication, and problem-solving skills help foster team performance and enhance customer satisfaction. These competencies are vital for driving branch growth, ensuring regulatory compliance, and maintaining high service standards in a competitive banking environment.

What are some common challenges faced by bank retail directors when managing multiple branch locations?

Bank Retail Directors often face the challenge of maintaining consistent service standards and operational efficiency across multiple branch locations. They must balance the unique needs of each branch with overall organizational goals, all while adapting to evolving customer expectations and regulatory requirements. Effective communication, strong leadership, and the ability to implement best practices across diverse teams are crucial for success. Additionally, Bank Retail Directors frequently collaborate with marketing, compliance, and product teams to ensure alignment and drive branch performance.

What cities are hiring for Bank Retail Director jobs?

Cities with the most Bank Retail Director job openings:

What are popular job titles related to Bank Retail Director jobs?

For Bank Retail Director jobs, the most frequently searched job titles are:

Director of Retail Lending

Westborough, MA • On-site

Middlesex Savings Bank
Commercial Banking • 501 - 1,000 employees
Learn more about Middlesex Savings Bankexternal

$114K - $203K/yr

Full-time

Re-posted 17 days ago

Job description

Overview
The Director of Retail Lending is responsible for all activities related to the origination and servicing of residential mortgage and consumer loans, and ensuring that established customer service, loan quality, profitability and compliance standards are adhered to throughout the entire loan cycle.
Responsibilities
  • Oversees all residential and consumer loan related activities. Determines customer service and production standards, and the policies and procedures to ensure performance according to said standards. Establishes goals, priorities and objectives and develops tactics to achieve them.
  • Determines the department's plan of organization. Selects, supervises and provides for the continued development of the staff. Conducts performance reviews for direct reports and provides for ongoing guidance and support. Coaches and supervises direct reports in doing the same for their staff. Supports sales and incentive compensation programs.
  • Develops new loan products and services, improves upon existing ones and establishes and leverages relationships with investors and state housing agencies in order to provide competitive and profitable loan products and maximize production, income and portfolio growth.
  • Responsible for the continued refinement of the bank's credit quality and loan documentation standards, and the appropriate application by the lending staff.
  • Responsible for regulatory compliance within the department, and in particular, the application of Fair Lending standards. Interprets state and federal regulations, and develops appropriate policies and procedures. Facilitates internal and external exams and audits, oversees responses and implements corrections.
  • Ensures full compliance with the bank's Information Security Policies and Procedures.
  • Supports bank's overall CRA objectives, and endures that the bank attains its residential loan goals.
  • Works with the Community Banking division in order to achieve mutual objectives and ensure that loan applicants receive the best possible service throughout the entire process.
  • Oversees the selection, implementation and testing of systems and software utilized within the department, and ensures the most efficient and cost effective utilization. Leads review and development of alternative delivery channels and use of technology to improve service delivery and manage costs.
  • Resolves unusual loan situations and/or customer complaints, and provides alternative solutions to meet customers' needs. Provides second reviews for the more complex loans or those required by policy. Addresses problem loans in conjunction with collections, managed assets and commercial lending departments.
  • Represents the Bank through active participation in community and industry organizations and events and promotes the business interests of the Bank. Refers sales opportunities to other departments or bank affiliates in support of established objectives.
  • Performs other duties as may be required.

Requirements
Education
  • Bachelor's Degree or equivalent is required

Work Experience
  • 10+ years of progressive experience in residential and consumer lending, sales and management.
  • A demonstrated expertise in business development, recruiting, coaching and sales management.
  • Comprehensive knowledge of secondary market guidelines, industry standards and regulatory requirements and their effective application within the loan processing function.
  • Effective analytical, managerial, and problem-solving skills. Excellent communication and customer service skills. The ability to work effectively with other areas of the organization and employees at all levels.

Knowledge, Skills, and Abilities
  • LOAN AUTHORITY: Up to the maximum as approved by the Risk Oversight Committee.

Expected Pay Range
From: $114,755
To: $203,718
The pay range is the salary we in good faith expect to pay for this role at the time of posting. Actual compensation paid may fluctuate higher or lower than the posted range and the range may be modified in the future due to several factors including, but not limited to, relevant experience, certifications, and qualifications, internal equity, adjustments to the requirements and responsibilities of the job, business needs, and economic and market data.
EEO Statement
Middlesex Savings Bank is an Equal Opportunity Employer/protected Veterans/Individuals with Disabilities

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