Bank Operations Manager Jobs in Toronto, ON (NOW HIRING)

(Onsite - reports to the VP, Sales)

About Clutch

We're on a mission to reinvent the way people buy, sell, and own cars. 

Clutch is Canada's largest online used car retailer, delivering a seamless, hassle-free car buying and selling experience to drivers everywhere. Customers can browse hundreds of cars from the comfort of their home, get the right one delivered to their door, and enjoy peace of mind with our 10-Day Money-Back Guarantee... and that's just the beginning.

Named two years in a row to the Globe & Mail's list of the Top Growing Companies in Canada and also awarded spots on Deloitte's Technology Fast 50 and Fast 500 lists, we're looking to add curious, hard-working, and driven individuals to our growing team.

Headquartered in Toronto, Clutch was founded in 2017 and currently services Ontario, British Columbia, New Brunswick, Nova Scotia, and Prince Edward Island. Clutch is backed by a number of world-class investors, including D1 Capital, Altos Ventures, BMO Capital Partners, Canaan, Real Ventures, and others. To learn more, visit clutch.ca.

About the role

We're looking for a smart, resourceful, and analytically strong individual to join our Revenue team as Strategy and Operations Manager (Revenue). This role is an exceptional opportunity for someone early in their career (1-5 years post-grad) who's hungry to drive impact across a high-growth sales organization-working side by side with our VP of Sales on strategic initiatives, performance insights, and cross-functional projects that unlock growth.

What You'll Do

Project-Based Execution

• Lead and execute small to medium-sized strategic projects that drive incremental improvement across the sales team-ranging from process optimization to frontline tools to performance analysis.
• Take ownership of project scoping, planning, execution, and results measurement-working across disciplines to see initiatives through end-to-end.
• Ruthlessly prioritize initiatives that move the needle and align with broader revenue goals.

Work Cross-Functionally to Drive Change

• Collaborate with Sales, Product, Marketing, Customer Experience, and Engineering to remove friction in the sales process and bring structure to ambiguity.
• Be equally comfortable building a business case in Excel, presenting findings to the VP Sales, or jumping into a call with a distressed customer to understand root causes.
• Translate complex problems into actionable insights-and ensure action happens.

Data-Driven Insights & Sales Strategy

• Dive deep into sales and funnel data to uncover insights and opportunities. You'll be expected to bring a strong analytical toolkit and be an 8+/10 when it comes to working with data.
• Support forecasting, territory planning, performance dashboards, and root cause analysis to inform sales leadership decision-making.
• Develop simple, clear, and persuasive recommendations backed by data and common sense.

Self-Learning & Experimentation

• Take initiative to self-learn new tools, frameworks, and strategies-whether it's mastering ChatGPT, learning how to write SQL, or figuring out how a new system works with minimal handholding.
• Be proactive in experimenting with new ideas, rapidly testing assumptions, and applying learnings in real-time.
• Develop comfort navigating ambiguity and unfamiliar territory-you'll regularly tackle challenges that don't come with a playbook.

What We're Looking For

• 1-5 years of experience in management consulting, investment banking, sales strategy, business operations, or a high-performing startup environment.
• 8+/10 with data: Strong proficiency with Excel/Sheets required; experience with SQL, BI tools (e.g., Looker, Tableau)
• Proven ability to lead structured projects and think strategically, while also rolling up your sleeves to get things done.
• Comfortable with ambiguity and change-able to thrive in a fast-paced, ever-evolving environment.
• Intellectually curious, fast learner, and someone who brings strong judgment and common sense to every conversation.
• Strong communication and collaboration skills-you're just as comfortable with execs as you are with frontline staff or developers.
• Gritty, humble, and high-agency: you take initiative, own problems, and don't wait to be told what to do.

Nice to Have

• A genuine interest in Clutch's industry-automotive, marketplaces, consumer tech, or the future of retail.
• Passion for building things from the ground up and a desire to grow into a leadership role in the future.

Why Clutch

• Partner directly with the VP Sales on initiatives that materially impact top-line performance.
• Solve meaningful problems, fast: You'll be in the room where decisions happen and have the chance to influence direction across the business.
• Build your career: Whether your goal is GM, Product, Strategy, or Ops-this role sets a strong foundation for growth.
• Competitive package: Market cash, equity upside, full benefits, and a collaborative in-office culture built on pace and curiosity.

Employment Type:

• Existing, Permanent Full-Time

Compensation & Benefits:

• Salary range: $110k - $130k (plus equity)
• Benefits: Comprehensive benefits plans include healthcare, dental care, vision care, prescriptions, life insurance and dependent coverage; start from day 1. (Applicable for Permanent Full-Time)
• Pay decisions reflect objective criteria: skills, performance, market benchmarking, responsibilities and working conditions.

Clutch is committed to fostering an inclusive workplace where all individuals have an opportunity to succeed. If you require accommodation at any stage of the interview process, please email talent@clutch.ca.