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Bank Customer Service Rep Jobs in Minnesota (NOW HIRING)

Dacotah Bank

Customer Service Representative

Morris, MN · On-site

$15.25 - $20.75/hr

As a Customer Service Representative (CSR) at Dacotah Bank, you connect with our customers to build trusted relationships and help them achieve their financial goals. In this role, you will be ...

Dacotah Banks

Customer Service Representative

Morris, MN · On-site

$15.25 - $20.75/hr

As a Customer Service Representative (CSR) at Dacotah Bank, you connect with our customers to build trusted relationships and help them achieve their financial goals. In this role, you will be ...

Arcadian Bank

Customer Service Representative

Austin, MN · On-site

$21 - $28/hr

About Arcadian Bank At Arcadian Bank, our mission is to improve the lives of our people, customers ... Open and service deposit accounts * Represent the bank at community events * Support daily branch ...

Vantage Bank

Be Seen First

Customer Service Representative

Alexandria, MN · On-site

$41K - $50K/yr

Vantage Bank is now hiring a full-time Customer Service Representative in Alexandria, MN. The primary responsibilities of this position include: · Greeting and assisting customers in a courteous and ...

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Bank Customer Service Rep information

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How much do bank customer service rep jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for bank customer service rep in Minnesota is $18.41, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $20.48 per hour, depending on experience, location, and employer.

What does a bank customer service rep do?

A Bank Customer Service Representative assists customers with their banking needs, such as opening and closing accounts, processing transactions, answering questions about products and services, and resolving any issues or concerns. They also handle inquiries related to account balances, loans, and credit cards, and may help customers with online banking or fraud prevention. Bank Customer Service Reps play a key role in ensuring a positive customer experience and maintaining the bank's reputation.

What are some common challenges faced by bank customer service reps, and how can they be addressed?

Bank Customer Service Representatives often encounter challenges such as handling difficult customer inquiries, managing high transaction volumes, and staying updated with evolving banking regulations. To address these challenges, it's helpful to develop strong communication and problem-solving skills, and to take advantage of ongoing training offered by most banks. Additionally, collaborating closely with team members allows for knowledge sharing and support, making it easier to resolve complex issues efficiently and maintain positive customer relationships.

What are the key skills and qualifications needed to thrive as a bank customer service rep, and why are they important?

To thrive as a Bank Customer Service Rep, you need strong customer service skills, attention to detail, and basic knowledge of banking products, typically supported by a high school diploma or equivalent. Familiarity with banking software, CRM systems, and cash handling procedures is commonly required. Excellent communication, problem-solving, and patience help build trust and effectively address customer concerns. These skills are essential for ensuring customer satisfaction, accuracy in transactions, and maintaining the bank's reputation.

What are popular job titles related to Bank Customer Service Rep jobs in Minnesota?

For Bank Customer Service Rep jobs in Minnesota, the most frequently searched job titles are:

What job categories do people searching Bank Customer Service Rep jobs in Minnesota look for?

The top searched job categories for Bank Customer Service Rep jobs in Minnesota are:

What cities in Minnesota are hiring for Bank Customer Service Rep jobs?

Cities in Minnesota with the most Bank Customer Service Rep job openings:

Bank Customer Service Rep jobs near you
Infographic showing various Bank Customer Service Rep job openings in Minnesota as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 14% Part Time, and 6% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $38,293 per year, or $18.4 per hour.

Floating Customer Service Representative

First Independent Bank

Marshall, MN • On-site

$17.50 - $19.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted yesterday

Job description

First Independent Bank is seeking a full-time Floating Customer Service Representative (CSR) to support our 12 locations throughout Southwest Minnesota. This role is ideal for someone who enjoys working with people, building relationships, and making a positive impact in the communities we serve.

As a CSR, you will assist customers with financial transactions, identify opportunities to meet their banking needs, and provide exceptional service. This position offers variety, professional growth opportunities, competitive compensation, and a supportive team environment.

Key Responsibilities
  • Provide outstanding customer service and build strong customer relationships.
  • Process a variety of banking transactions accurately and efficiently.
  • Develop and maintain relationships with new and existing customers.
  • Identify customer needs and recommend appropriate products and services.
  • Support business growth through referrals and cross-selling efforts.
  • Represent First Independent Bank through community involvement and engagement.
  • Maintain knowledge of bank products, services, and procedures.
Qualifications
  • High school diploma or equivalent required.
  • Previous banking, customer service, or sales experience preferred.
  • Strong interpersonal, communication, and organizational skills.
  • Ability to travel reliably to all First Independent Bank locations in Southwest Minnesota.

Full job description available upon request.

Benefits

First Independent Bank offers a competitive benefits package, including:

  • Health, Dental, and Vision Insurance
  • Group Life and Long-Term Disability Insurance
  • Short-Term Disability Insurance
  • Voluntary Life Insurance
  • 401(k) Plan

First Independent Bank is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, pregnancy, disability, veteran status, or any other protected status under applicable federal, state, or local law. Member FDIC.