1

Bank Assistant Jobs in Rochester, NY (NOW HIRING)

Universal Banker - Float

Rochester, NY · On-site

$18.68 - $31.14/hr

Follow the Bank's sales process and provide simplified, customer-focused advice and guidance ... Assist and stay current with the Consumer and Business Banking AML (Anti-Money Laundering), BSA ...

next page

Showing results 1-20

Bank Assistant information

See Rochester, NY salary details

$19.2K

$49.4K

$96.3K

How much do bank assistant jobs pay per year?

As of Jun 12, 2026, the average yearly pay for bank assistant in Rochester, NY is $49,387.00, according to ZipRecruiter salary data. Most workers in this role earn between $30,843.00 and $54,209.00 per year, depending on experience, location, and employer.

What does a bank assistant do?

A bank assistant supports banking operations by handling customer inquiries, processing transactions, and maintaining account records. They often assist with opening new accounts, verifying customer identities, and providing information about banking products, requiring good communication skills and familiarity with banking software. The role typically involves working in a branch environment and may require basic financial knowledge or certifications.

What are the key skills and qualifications needed to thrive as a Bank Assistant, and why are they important?

To thrive as a Bank Assistant, you need strong numeracy, attention to detail, and customer service skills, usually supported by a high school diploma or equivalent. Familiarity with banking software, cash handling systems, and Microsoft Office tools is typically required. Excellent communication, problem-solving abilities, and a professional demeanor help you stand out in this role. These skills ensure accurate transactions, regulatory compliance, and positive client experiences, which are crucial for a bank's reputation and operations.

What is the $3000 rule for banks?

The $3000 rule for banks typically refers to a guideline where transactions or account activities involving $3,000 or more may require additional verification or reporting under anti-money laundering regulations. Bank assistants should be aware of such thresholds to ensure compliance and proper documentation during customer interactions.

What are Bank Assistants?

Bank Assistants are frontline staff members in banks who help customers with various banking services, such as processing deposits and withdrawals, answering account-related questions, and providing information about financial products. They play a key role in ensuring smooth daily operations at a bank branch by assisting both customers and other staff. Bank Assistants also help maintain accurate records and may be responsible for basic administrative tasks. Their excellent customer service skills and attention to detail are essential for the efficient functioning of a bank.

What bank is paying $25 an hour?

Bank assistant roles typically do not pay $25 an hour; wages vary by location and experience. Some banks may offer higher starting wages for specialized positions or in regions with a higher cost of living, but $25 an hour is generally above the average for entry-level bank assistant jobs. It's advisable to check specific bank job postings for accurate salary information.

What job makes $10,000 a month without a degree?

A bank assistant typically does not earn $10,000 a month without a degree; such high salaries are uncommon in entry-level banking roles. High-paying jobs that can reach this level without a degree often include sales, real estate, or entrepreneurship, which rely on skills, experience, and performance rather than formal education.

What are some typical challenges Bank Assistants face when interacting with customers, and how can they handle them effectively?

Bank Assistants often encounter situations where customers may be frustrated due to account issues or delays. Handling these challenges requires patience, active listening, and clear communication. By remaining calm, empathizing with the customer’s concerns, and efficiently directing them to the appropriate services or solutions, Bank Assistants can resolve issues professionally and maintain positive relationships. Regular training in customer service and staying informed about banking procedures also helps in managing such interactions smoothly.

What is the difference between Bank Assistant vs Bank Teller?

AspectBank AssistantBank Teller
Primary RoleSupports banking operations, handles customer inquiries, assists with account managementProcesses transactions, deposits, withdrawals, and cash handling
Required SkillsCustomer service, basic banking knowledge, communication skillsCash handling, accuracy, customer service
CertificationsOften no formal certification required; some banks prefer basic banking coursesLikewise, minimal formal certification; on-the-job training common
Work EnvironmentBank branches, customer service desksBank counters, teller stations

Both roles are customer-facing positions within banks, focusing on banking operations and customer service. While a Bank Assistant provides broader support and administrative help, a Bank Teller primarily handles cash transactions. The skills and certifications required are similar, making them closely related roles within the banking industry.

What are the most commonly searched types of Bank jobs in Rochester, NY? The most popular types of Bank jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Bank Assistant jobs? Cities near Rochester, NY with the most Bank Assistant job openings:
Infographic showing various Bank Assistant job openings in Rochester, NY as of June 2026, with employment types broken down into 1% As Needed, 74% Full Time, 22% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 3% Hybrid, and 3% Remote job distribution, with an average salary of $49,387 per year, or $23.7 per hour.
ASST STORE MGR in NEWARK, NY S08643

ASST STORE MGR in NEWARK, NY S08643

Dollar General

Newark, NY • On-site

Full-time

Medical, Retirement, PTO

Posted 7 days ago


Dollar General rating

4.0

Company rating: 4.0 out of 10

Based on 4,461 frontline employees who took The Breakroom Quiz

39th of 39 rated national retailers


Job description

Work Where You Matter
At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribution Centers, Store Support Center or with our Private Fleet Team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. Your difference truly makes a difference at Dollar General. How would you like to Serve? Join the Dollar General Journey and see how your career can thrive.
Company Overview
Dollar General Corporation has been delivering value to shoppers for more than 80 years. Dollar General helps shoppers Save time. Save money. Every day.® by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations. Learn more about Dollar General at www.dollargeneral.com/about-us.html.
Job Details
GENERAL SUMMARY:
The Assistant Store Manager helps maintain a clean, well-organized store with a customer-first focus. At the direction and delegation of the Store Manager, the Assistant Store Manager assists with supervision of store employees, management and presentation of merchandise, completion of paperwork, and preparation of deposits. The Assistant Store Manager also performs stocking and cashiering functions, and performs other duties as necessary to maximize profitability and customer satisfaction while protecting company assets and reducing losses.
DUTIES and ESSENTIAL JOB FUNCTIONS:
  • Provide superior customer service leadership; greet and assist customers, and operate cash register and scanner to itemize the customer's purchase.
  • Open and close the store a minimum of two days per week.
  • Assist Store Manager with scheduling employees, providing adequate training for employees, conducting safety meetings, and ensuring employee compliance with company policies and procedures.
  • Follow company work processes to manage merchandise, including receiving, unpacking, stocking, restocking and rotating merchandise on shelves and building merchandise displays.
  • Assist in maintaining accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls.
  • Assist in implementation and maintenance of planograms; ensure merchandise is presented according to established practices and Store Manager direction.
  • Assist in ensuring financial integrity of the store through strict cashier accountability, key control, adherences to company security practices and cash control procedures; authorize and sign for refunds and overrides, count register tills, and deposit money in bank.
  • Assist with management of the store in the Store Manager's absence.

Qualifications
KNOWLEDGE and SKILLS:
  • Effective interpersonal, written and oral communication skills.
  • Ability to solve problems and deal with a variety of situations.
  • Good organization skills with attention to detail.
  • Ability to read and interpret documents such as diagrams, safety rules, operating and maintenance instructions, and procedures manuals.
  • Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.
  • Ability to perform cash register functions and generate reports.
  • Knowledge of cash, facility, and safety control policies and practices.
  • Knowledge of cash handling procedures including cashier accountability and deposit control.
  • Ability to drive own vehicle to the bank to deposit money.

WORK EXPERIENCE and/or EDUCATION:
  • High school diploma or equivalent strongly preferred.
  • One year of experience in a retail environment and six months supervisory experience preferred.

WORKING CONDITIONS:
  • Frequent walking and standing
  • Frequent bending, stooping, and kneeling to run check out station, stock merchandise and unload trucks; which may also require the ability to push and/or pull rolltainers for stocking merchandise
  • Frequent handling of merchandise and equipment such as handheld scanners, pricing guns, box cutters, merchandise containers, two-wheel dollies, U-boats (six-wheel carts), and rolltainers
  • Frequent and proper lifting of up to 40 pounds; occasional lifting of up to 55 pounds
  • Occasional climbing (using step ladder) up to heights of six feet
  • Fast-paced environment; moderate noise level
  • Occasional exposure to outside weather conditions
  • Occasional or regular driving/providing own transportation to make bank deposits, attend management meetings and travel to other Dollar General stores.

Dollar General is pleased to offer a wide range of benefit programs designed to care for the physical, mental and financial well-being of our employees and their families. Available benefit programs include health insurance coverage options, a variety of supplemental programs, 401(k) Savings Plan, paid sick leave (where required by law), vacation, paid maternity and parental leave, and many more. Eligibility and waiting period requirements may apply. See careers.dollargeneral.com/benefits for additional details.
Dollar General Corporation is an equal opportunity employer.
Note: Applications will remain open until a candidate is selected and has accepted.
New Hire Starting Pay Range: 17.10 - 17.60

What Dollar General employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Dollar General logo

About Dollar General

Sourced by ZipRecruiter

What started as a single store is now a 20+ billion dollar Fortune 119 company. With 140,000+ employees and counting, we’re growing fast and so can you. There are endless opportunities for you, including award-winning training programs and career paths in retail, distribution, transportation or corporate. The possibilities are endless!

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Goodlettsville, TN, US