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Bank Assistant Jobs in Michigan (NOW HIRING)

Bank Michigan

$16.55 - $17.05/hr

Bank Michigan is seeking career-minded candidates for a Full Time Vault/Lead Personal Banker (aka Vault/Lead Teller) to assist in our Brooklyn Branch. In addition to a professional, customer-focused ...

Bank Michigan

Vault Personal Banker - Brooklyn

Brooklyn, MI · On-site

$16.50 - $20/hr

Bank Michigan is seeking career-minded candidates for a Full Time Vault/Lead Personal Banker (aka Vault/Lead Teller) to assist in our Brooklyn Branch. In addition to a professional, customer-focused ...

Bank Michigan

Vault Personal Banker - Brooklyn

Brooklyn, MI · On-site

$16.50 - $20/hr

Bank Michigan is seeking career-minded candidates for a Full Time Vault/Lead Personal Banker (aka Vault/Lead Teller) to assist in our Brooklyn Branch. In addition to a professional, customer-focused ...

Bank Michigan

Vault Personal Banker - Brooklyn

Brooklyn, MI · On-site

$16.55 - $17.05/hr

Bank Michigan is seeking career-minded candidates for a Full Time Vault/Lead Personal Banker (aka Vault/Lead Teller) to assist in our Brooklyn Branch. In addition to a professional, customer-focused ...

STURGIS BANK

Personal Banker I

Bronson, MI · On-site

$18.25 - $22.25/hr

Serves as an advocate for the bank by promoting the bank's products and services and by generating ... May assist with more involved transactions such as loan and cash advances, cashier's checks, and ...

STURGIS BANK

Personal Banker I

Three Rivers, MI · On-site

$17.75 - $21.75/hr

Serves as an advocate for the bank by promoting the bank's products and services and by generating ... May assist with more involved transactions such as loan and cash advances, cashier's checks, and ...

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Bank Assistant information

What is a bank assistant?

Bank Assistants are frontline staff members in banks who help customers with various banking services, such as processing deposits and withdrawals, answering account-related questions, and providing information about financial products. They play a key role in ensuring smooth daily operations at a bank branch by assisting both customers and other staff. Bank Assistants also help maintain accurate records and may be responsible for basic administrative tasks. Their excellent customer service skills and attention to detail are essential for the efficient functioning of a bank.

What are the key skills and qualifications needed to thrive as a bank assistant, and why are they important?

To thrive as a Bank Assistant, you need strong numeracy, attention to detail, and customer service skills, usually supported by a high school diploma or equivalent. Familiarity with banking software, cash handling systems, and Microsoft Office tools is typically required. Excellent communication, problem-solving abilities, and a professional demeanor help you stand out in this role. These skills ensure accurate transactions, regulatory compliance, and positive client experiences, which are crucial for a bank's reputation and operations.

What are some typical challenges bank assistants face when interacting with customers, and how can they handle them effectively?

Bank Assistants often encounter situations where customers may be frustrated due to account issues or delays. Handling these challenges requires patience, active listening, and clear communication. By remaining calm, empathizing with the customer’s concerns, and efficiently directing them to the appropriate services or solutions, Bank Assistants can resolve issues professionally and maintain positive relationships. Regular training in customer service and staying informed about banking procedures also helps in managing such interactions smoothly.

What is the difference between Bank Assistant vs Bank Teller?

AspectBank AssistantBank Teller
Primary RoleSupports banking operations, handles customer inquiries, assists with account managementProcesses transactions, deposits, withdrawals, and cash handling
Required SkillsCustomer service, basic banking knowledge, communication skillsCash handling, accuracy, customer service
CertificationsOften no formal certification required; some banks prefer basic banking coursesLikewise, minimal formal certification; on-the-job training common
Work EnvironmentBank branches, customer service desksBank counters, teller stations

Both roles are customer-facing positions within banks, focusing on banking operations and customer service. While a Bank Assistant provides broader support and administrative help, a Bank Teller primarily handles cash transactions. The skills and certifications required are similar, making them closely related roles within the banking industry.

How much do bank assistants make?

Bank assistants typically earn an average annual salary ranging from $25,000 to $40,000, depending on experience, location, and the size of the bank. Entry-level positions may start lower, while experienced assistants or those in larger banks can earn higher wages. Compensation often includes benefits such as health insurance and retirement plans.

What is the lowest position in a bank?

The lowest position in a bank is typically a teller or cashier, responsible for handling customer transactions and basic banking services. Entry-level roles often require minimal experience and may serve as a starting point for career advancement within the bank.

What are the most commonly searched types of Bank jobs in Michigan?

The most popular types of Bank jobs in Michigan are:

What cities in Michigan are hiring for Bank Assistant jobs?

Cities in Michigan with the most Bank Assistant job openings:

Bank Assistant jobs near you
Infographic showing various Bank Assistant job openings in Michigan as of August 2026, with employment types broken down into 2% As Needed, 71% Full Time, 20% Part Time, 3% Temporary, 3% Contract, and 1% Nights. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution.

Branch Banking Assistant Leader

Flagstar Bank

Berkley, MI

$20.87 - $35.74/hr

Full-time

Medical, Dental, Vision, Life

Re-posted 7 days ago

Flagstar Bank rating

8.1

Company rating: 8.1 out of 10

Based on 52 frontline employees who took The Breakroom Quiz

65th of 171 rated banks

Job description

Position Title

Branch Banking Assistant Leader

Location

Berkley, MI 48072

Job Summary

The Branch Banking Assistant Leader drives branch revenue growth, operational integrity and client experience excellence, with a focus on reputational success in the community.

Job Responsibilities:

JOB RESPONSIBILITIES

  • Business Performance:Drive market growth of primary client relationships and achieve growth targets in financial performance (deposits loans, and non-interest income).Activelyseekand deliver the right client introductions to the right teammember(s) to achieve growth targets and execute successful salesinitiative.

  • Sales Leadership and Coaching: Supportin the coaching,developmentand mentorship of the team members.Actively support the execution of partner produced sales and marketing initiatives. Reinforce training, development and coaching to branch teams on our missionand how to effectively engage in our broader communities and customers to deliver against our performance targets.Responsible forassistingthe Branch Banking Leader with talent management functionsincluding:employment, performance evaluations, staff development/training, disciplinary actions, succession planning and ensuring all staffcomply withcompliance requirements.

  • Client Experience:Deliver client engagement and education--usingthe tools and systems available. Foster a culture focused on providingan exceptionalclient experience with a commitment to delivering on our mission and purpose.

  • Risk Management:Identifyand mitigate reputational, regulatory, employee and client risks by helping team members understand and adhere to all applicable bank policies and regulations. Meet operational excellence standards.

  • Responsible for talentmanagementfunctionsincluding:employment,performanceevaluations,staffdevelopment/training, disciplinary actions, successionplanningandensuringall staffcomply withcompliance requirements.

ADDITIONALACCOUNTABILITIES

  • Performs special projects, andadditionalduties and responsibilities asrequired.

  • Consistently adheres to regulatory and compliance policies and standards linked to the job as listed and complete required compliancetrainings. Accountable tomaintaincompliance with applicable federal,stateand local laws and regulations.

JOB REQUIREMENTS

Required Qualifications:

  • Education levelrequired:High School / High School Equivalency (GED, HiSET, TASC) / Foreign Equivalent.

  • Minimum experiencerequired:2+ Yearsofbranch sales experience.

  • Experience with a variety of banking products.

  • Experience with banking risk management.

Preferred Qualifications:

  • Education level preferred:Undergraduate Degree (4 years or equivalent)or equivalent experience.

  • 4+ years of branch banking and/or financial institution sales experience.

  • Experience in a leadership role.

Job Competencies:

  • Creating Diverse and Cohesive Teams.

  • Education, Coaching and Teaching.

  • Creating followship.

  • Objectively evaluating talent.

  • Creating accountability.

  • Demonstrates a strong ability to build andmaintaineffective relationships with stakeholders by communicating clearly,engaging in proactive collaboration, andleveragingcross functionalinsights.Aligns relationship building efforts with enterprise goals to accelerate performance and drive strategic results.

  • Buildstrusted client relationships, whether internal or external, byidentifyingneeds and delivering tailored solutions to enhance the overall client experience.

  • Fosters orsupportsa positive work culture and productive work environment, displayingimportanceof effective relationships with customers and stakeholders.

  • Physical demands (ADA):The job requires a moderate degree of physical exertion and stamina such as standing, sitting, walking, driving or infrequent lifting.

Flagstar is an Equal Opportunity Employer

We are committed to providing clear and accurate compensation information in accordance with applicable laws. Actual starting base pay will be determined based on location, experience, and other non-discriminatory factors permitted by law. Total compensation may also include variable incentives, bonuses, commissions, or other awards as outlined in the offer of employment. Flagstar provides teammates access to a variety of benefits including medical, dental, vision, life, and disability insurance, as well as a comprehensive leave program. Please click the following link for detailed information:Benefits | Flagstar Bank

Pay Range

$20.87 - $35.74

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