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Backup Recovery Engineer information

What is the difference between Backup Recovery Engineer vs Data Storage Engineer?

AspectBackup Recovery EngineerData Storage Engineer
CertificationsCompTIA Storage+, Cisco CCNA, vendor-specific backup certificationsSNIA certifications, Cisco CCNA, vendor-specific storage certifications
Work EnvironmentData centers, IT departments, enterprise environmentsData centers, enterprise IT, cloud storage facilities
Industry UsageIT, finance, healthcare, any sector with data recovery needsIT, cloud providers, large enterprises managing storage infrastructure

The Backup Recovery Engineer focuses on creating, managing, and restoring data backups to ensure data integrity and availability. In contrast, the Data Storage Engineer designs and maintains storage systems and infrastructure. While both roles require knowledge of storage technologies and certifications, Backup Recovery Engineers specialize in data recovery processes, whereas Data Storage Engineers focus on storage architecture and performance.

What are the key skills and qualifications needed to thrive as a Backup Recovery Engineer, and why are they important?

To thrive as a Backup Recovery Engineer, you need strong knowledge of data backup, disaster recovery processes, storage systems, and typically a degree in information technology or a related field. Familiarity with tools such as Veeam, Commvault, Veritas NetBackup, and relevant certifications like CompTIA Security+ or vendor-specific credentials are commonly required. Exceptional problem-solving abilities, attention to detail, and effective communication skills help you excel in this role. These competencies ensure data integrity, minimize downtime, and protect organizations from data loss or cyber threats.

What does a Backup Recovery Engineer do?

A Backup Recovery Engineer is responsible for designing, implementing, and maintaining systems that ensure data is regularly backed up and can be quickly restored in the event of data loss, corruption, or disaster. They work with various backup technologies, manage backup schedules, troubleshoot failures, and develop disaster recovery plans. Their goal is to minimize data loss and downtime, ensuring business continuity and compliance with data protection regulations.

What are some common challenges Backup Recovery Engineers face when managing large-scale enterprise data environments?

Backup Recovery Engineers often encounter challenges such as ensuring data consistency across distributed systems, managing backup windows without impacting system performance, and keeping up with evolving security threats like ransomware. Additionally, they must balance the need for rapid recovery with storage cost efficiency and compliance requirements. Regularly testing and updating backup and disaster recovery plans, as well as collaborating closely with IT, security, and application teams, is essential to address these challenges effectively.
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Backup Recovery Engineer jobs near you

NOC Technician Tier 2 (Backup & Recovery Specialist)

TGI MAIN COMPANY

West Caldwell, NJ

$75K - $85K/yr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 19 days ago

Job description

Job Title: NOC Technician Tier 2 (Backup & Recovery Specialist)

Department: Technical Operations NOC

Reports to: Director of Technical Operations

Position Summary: The NOC Technician II plays a key mid-level support role within the Network Operations Center. This position bridges the gap between frontline alert responders and senior engineering staff. The role serves as the primary subject matter expert for backup administration, configuration, auditing, remediation, and recovery across managed client environments. This position is responsible for handling complex alert remediation, supporting infrastructure stability, assisting with onboarding processes, and ensuring the reliability and integrity of managed backup solutions. This role is ideal for a technician with strong backup and recovery expertise, experience with RMM and PSA platforms, and a proactive approach to operational reliability and documentation.Roles and ResponsibilitiesAlert Remediation & Escalation Support
  • Respond to and resolve alerts escalated from Tier I technicians.
  • Troubleshoot backup failures, storage issues, offline agents, and performance anomalies.
  • Escalate unresolved incidents with detailed documentation and troubleshooting history.
  • Apply remediation actions within monitoring and management platforms or escalate to senior engineering resources as required.
Onboarding & Configuration
  • Assist with the setup and standardization of monitoring profiles for new clients.
  • Configure backup policies, retention schedules, and alert thresholds for managed environments.
  • Support deployment of monitoring and backup agents, backup plan configuration, and onboarding procedures for new client environments.
Backup Administration & Recovery
  • Administer and maintain managed backup environments, including backup scheduling, retention policies, replication settings, and storage management.
  • Perform and validate recovery operations, including file-level, image-based, virtual machine, and disaster recovery restores.
  • Lead remediation efforts for failed or misconfigured backup jobs to maintain data protection compliance.
  • Conduct routine audits of backup coverage, job health, storage utilization, and alert hygiene across managed client environments.
Documentation & Communication
  • Maintain accurate ticket updates, remediation notes, and technical documentation.
  • Create and maintain SOPs related to alert remediation and backup operations.
  • Participate in daily operational syncs and team collaboration meetings.
Tool Proficiency
  • Remote Monitoring & Management (RMM) platforms
  • Professional Services Automation (PSA) and ticketing systems
  • Documentation and credential management systems
  • Backup and disaster recovery platforms
  • Microsoft 365 administration and general Windows Server administration
  • PowerShell scripting and automation
  • Basic endpoint security and threat detection awareness
Qualifications & Skills:Required Skills & Experience:
  • Associate’s degree in information technology, Networking, or equivalent professional experience.
  • 2+ years of experience in a NOC, Help Desk Tier II, or related technical support role.
  • Strong troubleshooting skills across Windows Server systems and networking fundamentals, including DNS, DHCP, routing, and firewall concepts.
  • Hands-on experience administering enterprise backup and recovery solutions.
  • Experience with PowerShell scripting and automation.
Preferred Skills & Experience:
  • CompTIA A+, Network+, or Security+ certifications.
  • Experience with enterprise backup platforms such as Acronis, Veeam, or similar technologies.
  • Microsoft 365 administration experience or related certifications.
  • Experience working within managed service provider (MSP) environments.
  • Familiarity with PSA, RMM, and documentation management platforms.
Soft Skills:
  • Strong written communication and documentation skills.
  • Analytical mindset with strong problem-solving abilities.
  • Team-oriented approach with the ability to work collaboratively across departments
  • Ability to multitask and prioritize effectively in fast-paced environments.

Job Type: Full-time

Salary: $75,000 - $85,000 per year (commensurate with experience)

Benefits: Dental insurance, Health insurance, Vision Insurance, PTO, and 401(k)

Schedule: Monday to Friday (participation in on-call or extended shift coverage as needed)

Work Location: In-person (Brooklyn NY, OR Melville, NY, OR West Caldwell, NJ OR Cherry Hill, NJ, OR Boca Raton FL

Disclaimer: This document outlines the key responsibilities and expectations for the NOC Technician II role. Responsibilities may evolve based on company priorities, technical operation needs, and business requirements.

EEO Statement  
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.

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