ZipRecruiter

Log In

1

Back Office Jobs in Wisconsin (NOW HIRING)

PremiStar

Office Manager

Monona, WI · On-site

Supervise, mentor, and develop back office leads and staff. * Recruit, develop training plan, and evaluate back-office staff; manage performance and support professional development. * Foster a high ...

Premistar

Office Manager

Madison, WI · On-site

Supervise, mentor, and develop back office leads and staff. * Recruit, develop training plan, and evaluate back-office staff; manage performance and support professional development. * Foster a high ...

next page

Showing results 1-20

All JobsBack Office JobsBack Office Jobs in Wisconsin

Back Office information

See Wisconsin salary details

$13

$20

$27

How much do back office jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for back office in Wisconsin is $20.56, according to ZipRecruiter salary data. Most workers in this role earn between $17.93 and $22.55 per hour, depending on experience, location, and employer.

What is a back office?

Back office jobs focus on the support of a company's administration. Back office workers often perform data entry, monitor information about the location, record noteworthy events, and otherwise work to support the internal operations of the business. In this field, you may also participate in overseeing regulatory compliance, managing settlements, and monitoring front-office operations. Some back office employees monitor employee performance, help with employee development, and provide recommendations for when to recruit new employees. In effect, back office jobs focus on the day-to-day administrative operations of a company, particularly as it relates to processing paperwork and handling other tasks. Despite the name, many back office positions work outside of the company's headquarters, so it's common to find work from home positions for these roles.

What is a back office?

Back office jobs refer to roles that support the essential operations of a business but do not directly interact with customers or generate revenue. These positions typically include functions such as administration, accounting, human resources, IT support, and data management. Employees in the back office ensure that the company's processes run smoothly, maintain records, and provide crucial support to the front office staff. While they might not be customer-facing, back office roles are vital for the overall success and efficiency of an organization.

What are the key skills and qualifications needed to thrive as a back office professional, and why are they important?

To thrive as a Back Office professional, you need strong organizational skills, attention to detail, and proficiency in administrative processes, often supported by a relevant degree or experience in office management. Familiarity with office software such as Microsoft Office Suite, databases, and enterprise resource planning (ERP) systems is typically required. Effective communication, time management, and problem-solving abilities help professionals excel in supporting front-office operations and collaborating with teams. These skills ensure smooth business operations, accurate record-keeping, and efficient support for organizational goals.

How does the back office team typically collaborate with front office departments to ensure smooth business operations?

Back Office professionals work closely with front office teams, such as sales and client services, by handling essential administrative, data management, and compliance tasks that support customer-facing activities. Regular communication is key—Back Office staff often coordinate through meetings, shared systems, and workflow tools to resolve issues, process transactions, and ensure accurate record-keeping. This collaboration helps maintain operational efficiency, minimize errors, and ensure that clients receive timely and reliable service. Being proactive and detail-oriented are important traits for excelling in this supportive, behind-the-scenes role.

What is the difference between Back Office vs Customer Service Representative?

AspectBack OfficeCustomer Service Representative
Primary ResponsibilitiesProcessing transactions, data entry, administrative supportAssisting customers, answering inquiries, resolving issues
Work EnvironmentOffice setting, often behind the scenesFrontline, direct interaction with clients
Required SkillsAttention to detail, administrative skills, basic technical knowledgeCommunication skills, problem-solving, customer focus
Common CertificationsNone typically required, but relevant certifications can helpCustomer service certifications (e.g., CCSP) beneficial

Back Office roles focus on administrative and support tasks behind the scenes, while Customer Service Representatives interact directly with clients to address their needs. Both roles are essential in the industry but serve different functions within an organization.

What are considered back office jobs?

Back office jobs involve administrative, support, and operational functions that do not directly interact with customers, such as data entry, accounting, human resources, IT support, and administrative assistance. These roles typically require organizational skills and familiarity with office software and systems.
More about Back Office jobs

What are the most commonly searched types of Back Office jobs in Wisconsin?

The most popular types of Back Office jobs in Wisconsin are:

What are popular job titles related to Back Office jobs in Wisconsin?

For Back Office jobs in Wisconsin, the most frequently searched job titles are:

What job categories do people searching Back Office jobs in Wisconsin look for?

The top searched job categories for Back Office jobs in Wisconsin are:

What cities in Wisconsin are hiring for Back Office jobs?

Cities in Wisconsin with the most Back Office job openings:

Back Office jobs near you
Infographic showing various Back Office job openings in Wisconsin as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 12% Part Time, and 2% Contract. Highlights an 86% Physical, 4% Hybrid, and 10% Remote job distribution, with an average salary of $42,761 per year, or $20.6 per hour.

Office Manager

Monona, WI • On-site

PremiStar
Facilities Support Services • 1 - 5K employees
Learn more about PremiStarexternal

Full-time

Re-posted 4 days ago

Job description

What we offer:
  • Work-life balance.
  • Career advancement opportunities.
  • A great manager and/or team.
  • A compelling work culture and company values.
  • A sense of purpose and employee appreciation.
  • Support & Stability & Technology
  • Training

Located in our Monona, WI office and reporting to the Branch Manager, our Office Manager is responsible for assisting the Branch Manager and department heads in optimizing the operations of the business units' service department, construction department, and back-office operations. This role ensures operational efficiency, cost control, workforce management, and customer satisfaction.
RESPONSIBILITIES:
  • Office Operations Management
  • Oversee daily operations of HVAC business units, ensuring efficiency and adherence to company policies.
  • Implement and standardize operational processes to improve workflow, productivity and customer satisfaction.
  • Monitor and analyze key performance indicators (KPIs), such as job completion rates, technician efficiency, and customer feedback.
  • Strategy & Process Improvement:
  • Identify opportunities to streamline operations, improve response times, and reduce downtime.
  • Implement best practices in job scheduling, dispatching, and inventory management to optimize performance. Implement digital transformation initiatives
  • Financial & Budget Management:
  • Assist in managing budgets for operational departments, ensuring profitability and cost efficiency.
  • Analyze financial reports, operational expenses to optimize cost control.
  • Leadership & Workforce Development:
  • Supervise, mentor, and develop back office leads and staff.
  • Recruit, develop training plan, and evaluate back-office staff; manage performance and support professional development.
  • Foster a high-performance culture, encouraging teamwork, and accountability.
  • Work with HR to implement workforce planning, hiring, and retention strategies to address labor shortages and skill gaps.
  • Customer & Vendor Relations:
  • Maintain strong relationships with clients and help resolve escalated customer issues.
  • Maintain strong relationships with internal and external stakeholders.
  • Ensure customer satisfaction by improving service delivery and operational efficiency.

MINIMUM AND/OR PREFERRED QUALIFICATIONS:
EDUCATION:
  • Bachelor's degree in Accounting, Finance, Business, or a related field required or an equivalent combination of education and experience will be considered.

EXPERIENCE:
  • 5+ Years Experience working in an Office Manager role.

CERTIFICATES, LICENSES, REGISTRATIONS:
  • None

SKILL REQUIREMENTS:
  • Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, and coordination of people and resources.
  • Strong technical know-how and capacity.
  • Ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
  • Knowledge of principles and processes for providing customer service. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Ability to analyze information and evaluate results to make decisions.
  • Project management skills, including ability to develop, organize, and accomplish specific goals and plans.
  • Ability to proficiently communicate information and ideas so others will understand.
  • Teamwork orientation and ability to guide, direct, and motivate subordinates.

PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
WORK ENVIRONMENT:
This job operates in both an office and a field environment. Must be able to sit and/or stand for extended periods of time.
REASONABLE ACCOMODATION:
Reasonable accommodation will be made to enable individuals with disabilities to perform the essential job functions unless doing so presents an undue hardship on the Company's business operations.
OTHER DUTIES:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Employees understand the above job description and agree to comply with and be subject to its conditions. Employee further agrees this job description does not alter his/her at-will employment status. Employees understand the Company reserves the right to delegate, remove, expand or change all responsibilities. Employees acknowledge that he/she can fulfill the above duties with or without reasonable accommodation.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Apply