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Back Office Jobs in Michigan (NOW HIRING)

AH Group

Inside Sales

Troy, MI · On-site

$60K - $65K/yr

This role works closely with our customer facing, operations and back office teams, not independently

Fox Powersports Lakeside

Office Assistant

Mecosta, MI · On-site

$14.75 - $19.50/hr

Fox Motors has an Office Assistant opening in Mecosta, Michigan at Fox Powersports Lakeside. You ... back to our employees, community, and customers as a team. We have a passion to see our team ...

Synapse International

General Manager

Detroit, MI · On-site

Back office support. Payroll processing, recruiting, onboarding, employee management, and more are handled off-site by the back-office team * Health benefits. Medical, dental, and vision benefits.

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All JobsBack Office JobsBack Office Jobs in Michigan

Back Office information

See Michigan salary details

$11

$17

$23

How much do back office jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for back office in Michigan is $17.75, according to ZipRecruiter salary data. Most workers in this role earn between $15.48 and $19.47 per hour, depending on experience, location, and employer.

What is a back office?

Back office jobs focus on the support of a company's administration. Back office workers often perform data entry, monitor information about the location, record noteworthy events, and otherwise work to support the internal operations of the business. In this field, you may also participate in overseeing regulatory compliance, managing settlements, and monitoring front-office operations. Some back office employees monitor employee performance, help with employee development, and provide recommendations for when to recruit new employees. In effect, back office jobs focus on the day-to-day administrative operations of a company, particularly as it relates to processing paperwork and handling other tasks. Despite the name, many back office positions work outside of the company's headquarters, so it's common to find work from home positions for these roles.

What is a back office?

Back office jobs refer to roles that support the essential operations of a business but do not directly interact with customers or generate revenue. These positions typically include functions such as administration, accounting, human resources, IT support, and data management. Employees in the back office ensure that the company's processes run smoothly, maintain records, and provide crucial support to the front office staff. While they might not be customer-facing, back office roles are vital for the overall success and efficiency of an organization.

What are the key skills and qualifications needed to thrive as a back office professional, and why are they important?

To thrive as a Back Office professional, you need strong organizational skills, attention to detail, and proficiency in administrative processes, often supported by a relevant degree or experience in office management. Familiarity with office software such as Microsoft Office Suite, databases, and enterprise resource planning (ERP) systems is typically required. Effective communication, time management, and problem-solving abilities help professionals excel in supporting front-office operations and collaborating with teams. These skills ensure smooth business operations, accurate record-keeping, and efficient support for organizational goals.

How does the back office team typically collaborate with front office departments to ensure smooth business operations?

Back Office professionals work closely with front office teams, such as sales and client services, by handling essential administrative, data management, and compliance tasks that support customer-facing activities. Regular communication is key—Back Office staff often coordinate through meetings, shared systems, and workflow tools to resolve issues, process transactions, and ensure accurate record-keeping. This collaboration helps maintain operational efficiency, minimize errors, and ensure that clients receive timely and reliable service. Being proactive and detail-oriented are important traits for excelling in this supportive, behind-the-scenes role.

What is the difference between Back Office vs Customer Service Representative?

AspectBack OfficeCustomer Service Representative
Primary ResponsibilitiesProcessing transactions, data entry, administrative supportAssisting customers, answering inquiries, resolving issues
Work EnvironmentOffice setting, often behind the scenesFrontline, direct interaction with clients
Required SkillsAttention to detail, administrative skills, basic technical knowledgeCommunication skills, problem-solving, customer focus
Common CertificationsNone typically required, but relevant certifications can helpCustomer service certifications (e.g., CCSP) beneficial

Back Office roles focus on administrative and support tasks behind the scenes, while Customer Service Representatives interact directly with clients to address their needs. Both roles are essential in the industry but serve different functions within an organization.

What are considered back office jobs?

Back office jobs involve administrative, support, and operational functions that do not directly interact with customers, such as data entry, accounting, human resources, IT support, and administrative assistance. These roles typically require organizational skills and familiarity with office software and systems.
More about Back Office jobs

What are the most commonly searched types of Back Office jobs in Michigan?

The most popular types of Back Office jobs in Michigan are:

What are popular job titles related to Back Office jobs in Michigan?

For Back Office jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Back Office jobs in Michigan look for?

The top searched job categories for Back Office jobs in Michigan are:

What cities in Michigan are hiring for Back Office jobs?

Cities in Michigan with the most Back Office job openings:

Back Office jobs near you
Infographic showing various Back Office job openings in Michigan as of August 2026, with employment types broken down into 55% Full Time, and 45% Part Time. Highlights an 100% In-person job distribution, with an average salary of $36,924 per year, or $17.8 per hour.

Full Time Medical Receptionist

Medical Associates

Ypsilanti, MI • On-site

$16 - $18/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 11 days ago

Job description

Medical Associates is currently recruiting for a Friendly, Professional, Full Time Medical Receptionist that can work 30+ hours/week at our Internal Medicine practice. Must have Prior Authorization experience.  Seeking someone motivated and energetic for this unique role.  Pay rate $16-18 an hour based on experience.

If after reading the position summary below and you meet the minimum qualifications, please submit a resume. We would love to discuss the position with you. Don't let this opportunity pass you by!

POSITION SUMMARY: Performs medical office reception duties to provide outstanding service to patients, including greeting patients and visitors, answering the telephone, scheduling appointments, obtaining photo identification and insurance cards, maintaining the reception workspace and lobby areas, coordinating the flow of incoming patients, informing the back office staff of specific patient needs, setting up, organizing and pulling patient charts, maintaining patient charts, compiling the daily patient count and collecting payments due.

Essential Duties and Responsibilities:

*Greet patients in person and on the telephone in a professional, timely and friendly manner..

*Working Prior Authorizations

*Answers telephone: Screens, performs triage, and routes calls. Takes accurate messages, answers questions regarding hours of operation, location of practice, services provided, fees, verification of insurance benefits, financial questions, etc.

*Organizes daily patient flow by providing accurate appointment data, pulling files of scheduled patients, coordinates incoming patient flow via electronic medical records system, notifies back office of arrivals.

*Maintains medical records, HIPAA documentation including letters, photographs, office notes, referrals as assigned.

*Enters patient data into the EMR database and appointments into scheduling system.

*Maintains tracking list of no shows, cancellations, late arrivals and missed appointments.

*Informs patients of the office's payment policy and procedures, collects patient payments in accordance with the time-of service payment policy.

*Works cooperatively with supervisors co-workers, medical and back office staff and physicians to provide professional and high standards patient service/care.

*Adheres to scheduled work and break hours to ensure adequate front desk coverage.

*Performs other related duties as needed and assigned.

Qualifications (Minimum Education and Experience Required)

*High School Diploma or GED

*One to two years of prior medical customer service and administrative experience.

*Experience with Microsoft Office, practice management, EMR, copiers, personal computers, printers, facsimiles, telephone.

Core Competencies

*"Customer First" Approach (responsive, helpful, conscientious, with both external patients and internal staff.

*Interpersonal Communication Skills (personable, tactful, diplomatic, builds rapport, treats others with dignity and respect, listens effectively)

*Team Oriented/Collaborative

*Conscientious

Job Type: Full-time

Benefits:

  • 401(k)
  • Dental insurance
  • Free parking
  • Health insurance
  • Paid time off
  • Vision insurance