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Back Office Processing Jobs (NOW HIRING)

Back Office Lead

Phoenix, AZ

$14.75 - $20.25/hr

Monitor clinical workflows and processes to optimize efficiency and productivity in the back office. * Patient Care Coordination: Coordinate patient care activities in the back office, including ...

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Back Office Processing information

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How much do back office processing jobs pay per hour?

As of Jun 16, 2026, the average hourly pay for back office processing in the United States is $18.82, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.95 per hour, depending on experience, location, and employer.

How much does back office earn?

Back office processing roles typically earn an average salary ranging from $30,000 to $60,000 annually, depending on experience, location, and industry. Entry-level positions may start lower, while experienced professionals with specialized skills or certifications can earn higher salaries. Compensation often includes benefits such as health insurance and paid time off.

What is back office processing?

Back office processing refers to the administrative and support tasks that are essential for a business to operate smoothly but do not involve direct interaction with customers. These tasks include data entry, record keeping, payroll, accounting, compliance, and other operational duties. Employees working in back office processing ensure that all internal processes are accurate and efficient, supporting the front office staff who handle client-facing activities. This type of work is crucial for maintaining an organization's productivity, accuracy, and regulatory compliance.

What jobs pay $10,000 a month without a degree?

Back Office Processing roles typically do not pay $10,000 a month without specialized skills or extensive experience. High-paying jobs in this field usually require advanced knowledge of financial systems, certifications, or managerial responsibilities. Most roles offering such salaries are in executive or highly specialized positions beyond standard back office processing.

What are the key skills and qualifications needed to thrive in Back Office Processing, and why are they important?

To thrive in Back Office Processing, you need strong organizational skills, attention to detail, and a background in business administration or finance. Familiarity with office productivity software, enterprise resource planning (ERP) systems, and data management tools is typically required. Excellent time management, problem-solving abilities, and effective communication are standout soft skills in this role. These competencies ensure accurate, efficient processing of transactions and data, supporting smooth business operations.

What are some common challenges faced in back office processing roles, and how can they be managed?

Back office processing professionals often encounter challenges such as managing high volumes of repetitive tasks, meeting tight deadlines, and maintaining accuracy under pressure. These challenges can be addressed by developing strong organizational skills, utilizing workflow management tools, and fostering clear communication with team members and other departments. Many organizations also offer training on process improvements and encourage collaboration to ensure efficiency and reduce errors, making teamwork and adaptability especially valuable in this role.

What is the difference between Back Office Processing vs Data Entry Clerk?

AspectBack Office ProcessingData Entry Clerk
Required CredentialsHigh school diploma; some roles may require certifications in banking or financeHigh school diploma; basic computer skills
Work EnvironmentOffice setting, often in banking, finance, or insurance sectorsOffice or remote, primarily in administrative or clerical settings
Employer & Industry UsageFinancial institutions, banks, insurance companiesVarious industries including healthcare, retail, and finance
Common Search & Comparison IntentUnderstanding job roles in finance and bankingData entry tasks and administrative roles

Back Office Processing involves handling complex administrative tasks in financial institutions, often requiring specific industry knowledge. Data Entry Clerks focus on inputting data accurately across various sectors. While both roles require attention to detail and computer skills, Back Office Processing typically involves more specialized knowledge and responsibilities within the financial industry.

What is an example of a back office process?

A back office process in back office processing involves tasks such as data entry, transaction processing, record maintenance, and report generation. These activities support the front office functions and often require attention to detail and proficiency with office software or specialized tools.

What is backoffice processing?

Back office processing involves handling administrative and support tasks such as data entry, record keeping, and transaction processing that support the core functions of a business. In a job context, it requires attention to detail, familiarity with office software, and often involves working with financial or customer data in a secure environment.
More about Back Office Processing jobs
What cities are hiring for Back Office Processing jobs? Cities with the most Back Office Processing job openings:
What states have the most Back Office Processing jobs? States with the most job openings for Back Office Processing jobs include:
What job categories do people searching Back Office Processing jobs look for? The top searched job categories for Back Office Processing jobs are:
Infographic showing various Back Office Processing job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 4% Hybrid, and 5% Remote job distribution, with an average salary of $39,139 per year, or $18.8 per hour.
Medical Assistant - Back Office

Medical Assistant - Back Office

Family HealthCare Network

Bakersfield, CA • On-site

$20 - $25.25/hr

Full-time

Posted 28 days ago


Family HealthCare Network rating

8.2

Company rating: 8.2 out of 10

Based on 26 frontline employees who took The Breakroom Quiz


Job description

Job Description
Primary Accountability
The Medical Assistant - Back Office is responsible for supporting efficient patient flow while performing various aspects of the back office patient visit. This position will function within their scope of practice.
Description of Primary Responsibilities
  1. Responsible for supporting and monitoring patient flow in the back office.
    1. Scrubs appointments in advance to ensure necessary information is available for patient visit.
    2. Assists in the distribution of patients, including walk-ins.
    3. Keeps patients informed of wait times and ensures patients are properly flowed in system.
    4. Schedules patient appointments.
    5. Follows-up on "no-show" appointments and ensures messages and requests are responded to accordingly.
    6. Understands general front office workflows and is able to step in to support the front office when needed.
  2. Responsible for performing various aspects of patient visit.
    1. Reviews health record with the patient and updates clinical information such as current medication, medical, and surgical histories.
    2. Obtains vital signs and patient data.
    3. Initiates the follow-up of specialty care referrals and services per policy.
    4. Supports dispensary related functions, including requests for prescription refills, logging of medications, and pharmacy/patient phone calls.
    5. Completes necessary clinical forms required for patient visit such as patient assistance programs, PM-160's, and Staying Healthy Assessment forms.
    6. Maintains continuous communication within the patient care team.
  3. Responsible for performing important medical tests and procedures on patients.
    1. Prepares necessary instruments, room set up, and obtains consent for required procedures.
    2. Performs Quality Control of CLIA waived screening equipment.
    3. Performs CLIA waived screenings and properly documentation in system.
    4. Performs injection techniques.
    5. Preforms standing orders and clinical indicators such as immunizations, foot screening, and Tuberculosis screening.
    6. Performs specimen collection, preparation, and labeling.
    7. Performs veni-puncture procedures (if Venipuncture certified).
  4. Responsible for obtaining medical record releases, and ensuring the processing of medical record requests.
    1. Scans relevant documents into the electronic health record system.
    2. Performs documentation in the patient's electronic health record according to policy and training.
  5. Responsible for preparing and stocking exam rooms/lab and monitoring adequate supplies in stock.
  6. Responsible for discarding of Biohazard waste and sharps.
  7. Responsible for weekly testing and weekly/monthly cleaning of sterilization equipment and the sterilization of medical equipment.
  8. May also be responsible for maintenance of the mobile health unit
    1. In charge of weekly cleaning and restocking of mobile health unit, dumping septic tank and refueling the vehicle.
    2. Drives mobile health unit to and from various designated locations (as often as multiple times per day, after-hours, and on weekends)
    3. Maintains all vehicle logs and any DMV records as required.
    4. Assists disabled passengers and children into and out of vehicle.
    5. Immediately reports to supervisor any vehicle safety, maintenance and hazard issues.
    6. Cooperate with any 3rd party official or employee assigned to vehicle inspections.
  9. If functioning within the PACE program:
    1. Expected to perform within PACE's established policies, procedures, and regulations.
  10. Responsible for adhering to the Attendance and Absenteeism Policy, recognizing that regular attendance is considered an essential function of all FHCN positions. Absenteeism is not being at work or failing to attend a paid workshop, training, or event unless the absence is protected by law.
  11. Ability to present to and work at any FHCN location, both at the beginning of a shift or during a shift, based on business need.
  12. Performs other duties as assigned.

Description of Primary Attributes
Professional & Technical Knowledge:
Effective June 1, 2026, all individuals hired into the role must:
  1. Possesses work-related skills at a higher level than completion of high school, including formal written and verbal communications skills, computational and computer skills, mathematical, and technical skills.
  2. Have proof of completion of high school with a minimum overall GPA of 2.5 or completion of General Educational Development (GED) with a minimum overall score of 162.5, and health care related knowledge frequently acquired through completion of a trade school, para-professional, or certificate type program.
  3. If an individual has completed a degree at a higher level than required by the role and had a stronger GPA in that program, they may provide proof of GPA from that degree in lieu of the high school diploma.
  4. Have two years of experience or successful completion of a medical assistant externship with Family HealthCare Network.
  5. For Back Office Medical Assistants working in the PACE program - A minimum of one (1) year of documented experience working with the frail or elderly population. The experience used to satisfy this requirement can also be included in the 2-year experience required in number (3) above.

Technical Skills:
  1. Ability to prepare more complex documents in Microsoft Word, including creating tables, charts, graphs and other elements.
  2. Ability to use Microsoft Excel to review and compile data, including the use of formulas, functions, lookup tables and other standard spreadsheet elements.
  3. Ability to create basic presentations in Microsoft PowerPoint.

Licenses & Certifications:
  1. MA Certification required. MA Certification from a medical doctor will be considered.
  2. Injection certification is required. As an alternative, a venipuncture, injection and skin test certificate can be completed as part of the initial job specific competencies.

Communications Skills:
  1. Job duties require the compilation of information prepared in effective written form, including correspondence, reports, articles or other documentation.
  2. Effectively conveys technical information to non-technical audiences.

Physical Demands: The physical demands described here in this job description are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this position, the employee is regularly required to stand or walk and use repetitive hand movement to type and grasp. The employee is frequently required to bend waist, twist waist, squat, climb, kneel, reach above shoulder height, as well as the ability to lift, carry, push, or pull items up to 10 lbs (e.g., charts, medical supplies, small equipment).
Pay Scale:
Min Hourly Rate: $21.25
Max Hourly Rate: $29.33

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