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Back Office Processing Coordinator Jobs (NOW HIRING)

Jollibee Foods Corp (USA)

Back Office Specialist

Denver, CO · On-site +1

$80K - $90K/yr

Troubleshoot application, integration, and system performance issues while coordinating resolution ... Research and recommend system enhancements, process improvements, and emerging technologies to ...

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How much do back office processing coordinator jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for back office processing coordinator in the United States is $20.61, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $23.08 per hour, depending on experience, location, and employer.

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Infographic showing various Back Office Processing Coordinator job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 87% Full Time, 10% Part Time, and 2% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution, with an average salary of $42,872 per year, or $20.6 per hour.

Back Office Specialist

Denver, CO • On-site, Remote

Jollibee Foods Corp (USA)
See more jobs at Jollibee Foods Corp (USA)external

$80K - $90K/yr

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

The North America Shared Services Back Office Specialist isresponsible for the administration, support, implementation, and continuousimprovement of restaurant Point of Sale (POS) and back-office technologysystems. This role will primarily be responsible for managing and optimizingour current NCR Back Office databases.

Essential Duties and Responsibilities

  • Manage the day-to-day operation, support, and maintenance of restaurant back-office systems.
  • Lead the implementation, configuration, testing, and rollout of new system functionality, upgrades, and technology initiatives.
  • Ensure reliable communication and integration between restaurant systems and corporate platforms.
  • Serve as the escalation point for complex technology issues reported by restaurant teams and corporate users.
  • Troubleshoot application, integration, and system performance issues while coordinating resolution with internal and external support partners.
  • Research and recommend system enhancements, process improvements, and emerging technologies to improve restaurant operations.
  • Develop and maintain training materials, user documentation, and system procedures.
  • Coordinate user acceptance testing and validation activities for system upgrades and enhancements.
  • Monitor system performance and proactively identify opportunities to improve stability, usability, and efficiency.
  • Ensure technology solutions align with company objectives and operational needs.

Qualifications Education

  • Bachelor's degree in Information Technology, Information Systems, Business Administration, Hospitality Management, or a related field preferred.
  • Equivalent combination of education and experience may be considered.

Experience

  • 3-5+ years of experience supporting restaurant technology, POS platforms, or business applications.
  • Experience in multi-unit restaurant, retail, or hospitality environments preferred.
  • Experience managing system implementations, upgrades, and vendor relationships.
  • Experience troubleshooting system integrations and data communications between store and corporate applications.
  • Experience with NCR's suite of software solutions strongly preferred.

Knowledge, Skills, and Abilities

  • Strong knowledge of restaurant POS and back-office systems.
  • Understanding of restaurant operations and technology support processes.
  • Experience troubleshooting software, integrations, and system performance issues.
  • Strong analytical and problem-solving skills.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Excellent communication and stakeholder management skills.
  • Experience developing training materials and supporting end users.
  • Commitment to continuous improvement and technology innovation.

Location: Hybrid or remote. Remote candidates nationwide are welcome to apply, with preference given to those based in Los Angeles or Denver.

Apply