The Operations Analyst will help design and implement a lean, responsive, and rapid decision-making model supporting Office of Health Informatics (OHI) EHRM within the current VHA governance ...
The Operations Analyst will help design and implement a lean, responsive, and rapid decision-making model supporting Office of Health Informatics (OHI) EHRM within the current VHA governance ...
Operations Analyst - Marketing
Portland, OR · On-site
$74K - $112K/yr
Operations Analyst - Marketing Reports to: Operations Analyst Supervisor Compensation ... As soon as possible; position is open until filled Office Location : Portland Metro Area, Oregon ...
Operations Analyst - Marketing
Portland, OR · On-site
$74K - $112K/yr
Operations Analyst - Marketing Reports to: Operations Analyst Supervisor Compensation ... As soon as possible; position is open until filled Office Location : Portland Metro Area, Oregon ...
... back on senior stakeholders when needed to get things done. * Assist in evaluating and enhancing ... This role does require office hours occasionally in our Boston office but is otherwise remote. Type ...
... back on senior stakeholders when needed to get things done. * Assist in evaluating and enhancing ... This role does require office hours occasionally in our Boston office but is otherwise remote. Type ...
Operations Analyst - Marketing
Portland, OR · On-site
$74K - $112K/yr
Operations Analyst - Marketing Reports to: Operations Analyst Supervisor Compensation ... As soon as possible; position is open until filled Office Location : Portland Metro Area, Oregon ...
Quick apply
Operations Analyst - Marketing
Portland, OR · On-site
$74K - $112K/yr
Operations Analyst - Marketing Reports to: Operations Analyst Supervisor Compensation ... As soon as possible; position is open until filled Office Location : Portland Metro Area, Oregon ...
Operations Analyst - Marketing
Portland, OR · On-site
$74K - $112K/yr
Operations Analyst - Marketing Reports to: Operations Analyst Supervisor Compensation ... As soon as possible; position is open until filled Office Location : Portland Metro Area, Oregon ...
Operations Analyst - Marketing
Portland, OR · On-site
$74K - $112K/yr
Operations Analyst - Marketing Reports to: Operations Analyst Supervisor Compensation ... As soon as possible; position is open until filled Office Location : Portland Metro Area, Oregon ...
Resource Operations Analyst
Portland, OR · On-site
... , and other operational groups, to support resource planning and operational activities ... Analyze operational data and develop reports, metrics, recommendations, and operational insights to ...
Resource Operations Analyst
Portland, OR · On-site
... , and other operational groups, to support resource planning and operational activities ... Analyze operational data and develop reports, metrics, recommendations, and operational insights to ...
Resource Operations Analyst
Portland, OR · On-site
... , and other operational groups, to support resource planning and operational activities ... Analyze operational data and develop reports, metrics, recommendations, and operational insights to ...
Resource Operations Analyst
Portland, OR · On-site
... , and other operational groups, to support resource planning and operational activities ... Analyze operational data and develop reports, metrics, recommendations, and operational insights to ...
... , and other operational groups, to support resource planning and operational activities ... Analyze operational data and develop reports, metrics, recommendations, and operational insights to ...
... , and other operational groups, to support resource planning and operational activities ... Analyze operational data and develop reports, metrics, recommendations, and operational insights to ...
Clinic Medical Assistant (MA) Back Office Supervisor
$18.50 - $23.25/hr
Responsible for supervising the daily operations of the clinical staff of a medical clinic. Acts as a liaison between the back office and other clinic departments. Mediates issues between back office ...
New
Clinic Medical Assistant (MA) Back Office Supervisor
$18.50 - $23.25/hr
Responsible for supervising the daily operations of the clinical staff of a medical clinic. Acts as a liaison between the back office and other clinic departments. Mediates issues between back office ...
New
Clinic Medical Assistant (MA) Back Office Supervisor
Albany, OR · On-site
$24.01 - $35.26/hr
Responsible for supervising the daily operations of the clinical staff of a medical clinic. Acts as a liaison between the back office and other clinic departments. Mediates issues between back office ...
New
Clinic Medical Assistant (MA) Back Office Supervisor
Albany, OR · On-site
$24.01 - $35.26/hr
Responsible for supervising the daily operations of the clinical staff of a medical clinic. Acts as a liaison between the back office and other clinic departments. Mediates issues between back office ...
New
Clinic Medical Assistant (MA) Back Office Supervisor
$18.50 - $23.25/hr
Responsible for supervising the daily operations of the clinical staff of a medical clinic. Acts as a liaison between the back office and other clinic departments. Mediates issues between back office ...
New
Clinic Medical Assistant (MA) Back Office Supervisor
$18.50 - $23.25/hr
Responsible for supervising the daily operations of the clinical staff of a medical clinic. Acts as a liaison between the back office and other clinic departments. Mediates issues between back office ...
New
OR · On-site
Paid Office Closure December 25-January 1 * Vacation Bonus * Summer Hours About A-LIGN A-LIGN is the leading provider of high-quality, efficient cybersecurity compliance programs. Combining ...
OR · On-site
Paid Office Closure December 25-January 1 * Vacation Bonus * Summer Hours About A-LIGN A-LIGN is the leading provider of high-quality, efficient cybersecurity compliance programs. Combining ...
Clinic Medical Assistant (MA) Back Office Supervisor - Primary Care
Corvallis, OR · On-site
$19.25 - $24/hr
Responsible for supervising the daily operations of the clinical staff of a medical clinic. Acts as a liaison between the back office and other clinic departments. Mediates issues between back office ...
New
Clinic Medical Assistant (MA) Back Office Supervisor - Primary Care
Corvallis, OR · On-site
$19.25 - $24/hr
Responsible for supervising the daily operations of the clinical staff of a medical clinic. Acts as a liaison between the back office and other clinic departments. Mediates issues between back office ...
New
Back Office Clinic Assistant - Bilingual Required
Portland, OR · On-site
$20.37 - $29.68/hr
Planned Parenthood Columbia Willamette (PPCW) is hiring a Temporary Back Office Clinic Assistant to ... Occasional work at other times, days, or PPCW locations may be required to support operational ...
Back Office Clinic Assistant - Bilingual Required
Portland, OR · On-site
$20.37 - $29.68/hr
Planned Parenthood Columbia Willamette (PPCW) is hiring a Temporary Back Office Clinic Assistant to ... Occasional work at other times, days, or PPCW locations may be required to support operational ...
... Operations Analyst to lead reporting and data work for our sales organization. This role is ... The employee is occasionally required to move around the office. Specific vision abilities required ...
New
... Operations Analyst to lead reporting and data work for our sales organization. This role is ... The employee is occasionally required to move around the office. Specific vision abilities required ...
New
Business Operations Analyst
Portland, OR · On-site
$80K/yr
The Business Operations Analyst participates in a variety of projects, programs, and initiatives ... In office/open office environment with the ability to work effectively surrounded by moderate noise.
Business Operations Analyst
Portland, OR · On-site
$80K/yr
The Business Operations Analyst participates in a variety of projects, programs, and initiatives ... In office/open office environment with the ability to work effectively surrounded by moderate noise.
$68K - $75K/yr
Position Summary The Sales Operations Analyst will act as a liaison working with the ISC2 Sales, Marketing, PMO, Legal, Finance and Professional Development teams to help process sales deliverables ...
$68K - $75K/yr
Position Summary The Sales Operations Analyst will act as a liaison working with the ISC2 Sales, Marketing, PMO, Legal, Finance and Professional Development teams to help process sales deliverables ...
$68K - $75K/yr
Position Summary The Sales Operations Analyst will act as a liaison working with the ISC2 Sales, Marketing, PMO, Legal, Finance and Professional Development teams to help process sales deliverables ...
$68K - $75K/yr
Position Summary The Sales Operations Analyst will act as a liaison working with the ISC2 Sales, Marketing, PMO, Legal, Finance and Professional Development teams to help process sales deliverables ...
As a Legal Operations Analyst, you will be the operational backbone that makes this highly critical ... Employee is not required to be in or near an office frequently and works from a designated remote ...
New
As a Legal Operations Analyst, you will be the operational backbone that makes this highly critical ... Employee is not required to be in or near an office frequently and works from a designated remote ...
New
Operations Analyst (MSP/MSSP/MSD)
$50K - $80K/yr
The Operations Analyst will support various Sawdey MSD client relationships from an operational ... in Microsoft Office suite including, but not limited to: Word, PowerPoint, Excel, and Outlook ...
Operations Analyst (MSP/MSSP/MSD)
$50K - $80K/yr
The Operations Analyst will support various Sawdey MSD client relationships from an operational ... in Microsoft Office suite including, but not limited to: Word, PowerPoint, Excel, and Outlook ...
Back Office Operations Analyst information
What is the difference between Back Office Operations Analyst vs Customer Service Representative?
| Aspect | Back Office Operations Analyst | Customer Service Representative |
|---|---|---|
| Primary Role | Processes and supports back-end operations, data management, and compliance | Handles customer inquiries, provides support, and resolves issues |
| Required Skills | Data analysis, attention to detail, knowledge of back-end systems | Communication, problem-solving, customer service skills |
| Work Environment | Office-based, behind-the-scenes support | Front-line, customer-facing roles |
| Common Certifications | None specific, often familiarity with industry software | Customer service certifications (optional) |
While both roles support organizational operations, the Back Office Operations Analyst focuses on processing and supporting internal functions, whereas the Customer Service Representative interacts directly with clients to address their needs. Understanding these differences helps job seekers find roles aligned with their skills and career goals.
Is a back office operations analyst entry level?
What are some common challenges faced by back office operations analysts, and how can they be effectively managed?
What are the key skills and qualifications needed to thrive as a back office operations analyst?
What is a back office operations analyst?

Aptive Environmental rating
5.6
Based on 39 frontline employees who took The Breakroom Quiz
30th of 35 rated pest control companies
Job description
Aptive is seeking a full-time Operations Analyst. The Veterans Health Administration (VHA) is America's largest integrated health care system, providing care at 1,293 health care facilities, including 171 medical centers and 1,112 outpatient sites of care of varying complexity (VHA outpatient clinics), serving 9 million enrolled Veterans each year.
The Operations Analyst will help design and implement a lean, responsive, and rapid decision-making model supporting Office of Health Informatics (OHI) EHRM within the current VHA governance structure. This individual will also provide solutioning and decision-making support, research and analysis, program management and communications support for the EHRM Tier 1 Subject Matter Expert (SME) Teams.
Primary Responsibilities- Track EHR Council actions and escalate identified risks.
- Contribute to solving complex Council issues.
- Drive rapid decision-making within Tier 1 of the Tiered Resolution Pathway.
- Facilitate and document meetings for VHA EHRM Tier 1 SME Teams, Workgroups and other stakeholders.
- Conduct project plan reviews with Oracle Health Integrated Solution Services Engagement Owner (ISS EO) and EHRM-IO Solution Advisor. Keep Tier 1 SME Team Co-Leads and Members informed about needed actions or updates.
- Provide status updates to keep Tier 1 SME Team Co-Leads informed about task ownership and actions.
- Update VHA Leadership team on Tier 1 SME Team activities, issues, needs, and process improvement recommendations.
- Develop EHRM Council Bi-Weekly Status Reports.
- Review Change Control Log and ensure the Tier 1 SME Team has reviewed, updated, and approved requests prior to presentation at the Change Control Board for approval.
- Collaborate with EHRM-IO Solution Advisor/Solution Management Administrator to contribute and facilitate SME members' workflow designs.
- Support project management activities including coordinating and driving multiple tasks and project teams, distributing project communications, and participating in various SME team activities, meetings and events.
- Work with clients to develop, refine and maintain processes, guidelines, rules and interdisciplinary structures in alignment with government priorities and coordinate decisions and tasks.
- Support strategic communications and change management efforts including, but not limited to, identifying target stakeholders; developing a variety of outreach and communications materials; providing executive communications support; updating, executing, and maintaining a comprehensive communications plan; and creating training products for stakeholder management and engagement.
- 7 years of relevant experience
- Bachelor's degree in related field
- Ability to interact and engage with executive-level stakeholders
- Proficiency in Microsoft Word, Excel, PowerPoint and SharePoint
- Ability to obtain and maintain a public trust clearance
- Legal authorization to work in the U.S.
- Ability to work onsite in Washington, D.C.
- Background in nursing HIGHLY DESIRABLE
- Experience supporting EHRM projects
- Knowledge of military and Veteran populations
- Strong critical thinking and analytical skills
- Proven ability to organize, prioritize and work well with others
- Ability to communicate thoughts, ideas and solutions logically both written and orally
- Ability to get up to speed quickly on complex issues
- Desire to work in a fast-paced, rapidly evolving environment
- Capable self-starter with a drive to get all types of work done and high attention to detail
About Aptive. Aptive partners with federal agencies to achieve their missions through improved performance, streamlined operations and enhanced service delivery. Based in Alexandria, Virginia, we support more than a dozen agencies including Veterans Affairs, Transportation, Defense, Homeland Security and the National Science Foundation. We specialize in applying technology, creativity and human-centered services to optimize mission delivery and improve experiences for millions of people who count on government services every day. Founded: 2012. Employees: 300+ nationwide.
EEO StatementAptive is an equal opportunity employer. We consider all qualified applicants for employment without regard to race, color, national origin, religion, creed, sex, sexual orientation, gender identity, marital status, parental status, veteran status, age, disability, or any other protected class. Veterans, members of the Reserve and National Guard, and transitioning active-duty service members are highly encouraged to apply. About Aptive: Aptive partners with federal agencies to achieve their missions through improved performance, streamlined operations and enhanced service delivery. Based in Alexandria, Virginia, we support more than a dozen agencies including Veterans Affairs, Transportation, Defense, Homeland Security and the National Science Foundation. We specialize in applying technology, creativity and human-centered services to optimize mission delivery and improve experiences for millions of people who count on government services every day. Founded: 2012. Employees: 300+ nationwide.
Employment Type: FULL_TIMEWhat Aptive Environmental employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Aptive Environmental
Sourced by ZipRecruiter
Industry
Chemical manufacturing
Company size
1,001 - 5,000 Employees
Headquarters location
Provo, UT, US
Year founded
2015