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Back Office Operations Analyst Jobs in Portland, OR

... , and other operational groups, to support resource planning and operational activities ... Analyze operational data and develop reports, metrics, recommendations, and operational insights to ...

... , and other operational groups, to support resource planning and operational activities ... Analyze operational data and develop reports, metrics, recommendations, and operational insights to ...

... , and other operational groups, to support resource planning and operational activities ... Analyze operational data and develop reports, metrics, recommendations, and operational insights to ...

The scope includes back-office work, desktop and workflow automation for live-agent performance ... Owning root-cause analysis and corrective-action governance for recurring failures, automation ...

The scope includes back-office work, desktop and workflow automation for live-agent performance ... Owning root-cause analysis and corrective-action governance for recurring failures, automation ...

The scope includes back-office work, desktop and workflow automation for live-agent performance ... Owning root-cause analysis and corrective-action governance for recurring failures, automation ...

The Business Operations Analyst participates in a variety of projects, programs, and initiatives ... In office/open office environment with the ability to work effectively surrounded by moderate noise.

Accounting Operations Analyst

Hillsboro, OR · On-site

$65K - $85K/yr

... Office software suite and has advanced Excel skills including pivot tables, Vlookup/XLookup, and ... financial analysis. · Industry experience of one or more of the following preferred: retail ...

Accounting Operations Analyst

Hillsboro, OR · On-site

$65K - $85K/yr

... Office software suite and has advanced Excel skills including pivot tables, Vlookup/XLookup, and ... financial analysis. • Industry experience of one or more of the following preferred: retail ...

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Back Office Operations Analyst information

See Portland, OR salary details

$15

$35

$59

How much do back office operations analyst jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for back office operations analyst in Portland, OR is $35.80, according to ZipRecruiter salary data. Most workers in this role earn between $25.48 and $42.84 per hour, depending on experience, location, and employer.

What is a back office operations analyst?

Back Office Operations Analysts are professionals who support the day-to-day administrative and operational functions within a company, typically in industries like finance, banking, or insurance. They handle tasks such as processing transactions, reconciling accounts, ensuring data accuracy, and maintaining records. These analysts work behind the scenes to ensure that business operations run smoothly, comply with regulations, and support front office teams. Their role is crucial for reducing errors, improving efficiency, and maintaining the integrity of business processes.

What are the key skills and qualifications needed to thrive as a back office operations analyst?

To thrive as a Back Office Operations Analyst, you need strong analytical skills, attention to detail, and a background in finance or business, often supported by a relevant degree. Familiarity with financial software systems, databases, and tools like Microsoft Excel, as well as knowledge of industry regulations, is typically required. Excellent organizational, problem-solving, and communication skills help analysts coordinate processes and ensure accuracy. These skills are crucial for maintaining efficient operations, minimizing errors, and supporting the overall integrity of financial transactions.

What are some common challenges faced by back office operations analysts, and how can they be effectively managed?

Back Office Operations Analysts often face challenges such as managing high volumes of transactions, ensuring data accuracy, and meeting tight deadlines. These challenges can be addressed by developing strong organizational skills, utilizing automation tools to streamline repetitive tasks, and maintaining clear communication with both internal and external stakeholders. Regular process reviews and staying updated on industry regulations also help in minimizing errors and improving operational efficiency. Proactive problem-solving and collaboration with team members are key to successfully navigating these challenges.

What is the difference between Back Office Operations Analyst vs Customer Service Representative?

AspectBack Office Operations AnalystCustomer Service Representative
Primary RoleProcesses and supports back-end operations, data management, and complianceHandles customer inquiries, provides support, and resolves issues
Required SkillsData analysis, attention to detail, knowledge of back-end systemsCommunication, problem-solving, customer service skills
Work EnvironmentOffice-based, behind-the-scenes supportFront-line, customer-facing roles
Common CertificationsNone specific, often familiarity with industry softwareCustomer service certifications (optional)

While both roles support organizational operations, the Back Office Operations Analyst focuses on processing and supporting internal functions, whereas the Customer Service Representative interacts directly with clients to address their needs. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

Are back office operations analysts in demand?

Back Office Operations Analysts are in demand due to the increasing need for efficient administrative and support functions in financial institutions, healthcare, and other industries. Their skills in data management, process optimization, and familiarity with tools like Excel and ERP systems make them valuable in maintaining operational efficiency, especially as companies focus on automation and compliance.

Is a back office operations analyst entry level?

A back office operations analyst role can be entry level or require some experience, depending on the company. Entry-level positions typically require basic knowledge of financial or administrative processes and proficiency with tools like Excel, while more advanced roles may need prior experience or certifications. Job requirements vary by organization and complexity of responsibilities.

$20.37 - $29.68/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 25 days ago


Job description

Planned Parenthood Columbia Willamette (PPCW) is hiring two Back Office Clinic Assistants to join our Northeast Health Center - Family Planning team. One position has a preference for bilingual Spanish candidates.
Build real clinical skills. Get hands-on experience. Start your healthcare career with purpose.
At PPCW, your work supports access to essential sexual and reproductive health care-helping ensure every patient is treated with dignity, compassion, and respect. You'll be part of a mission-driven team committed to expanding access, advancing equity, and showing up for our communities every day.
We provide training, mentorship, and a supportive environment where you can grow while making a meaningful impact.
What You'll Do
In this role, you'll be part of the clinical team supporting patients through their visit and helping create a safe, respectful, and efficient experience.
On a typical day, you might:
  • Room patients, take vital signs, and prepare them for their visit
  • Support providers during exams and procedures
  • Assist with lab work, including specimen collection and processing
  • Clean, stock, and prepare exam rooms and instruments
  • Answer patient questions and help them feel informed and at ease
  • Work closely with your team to keep the clinic running smoothly

You'll play an essential role in delivering high-quality sexual and reproductive health care while helping ensure every patient is treated with dignity and respect.
Schedule & Location
These are full-time positions (37.5 hours/week) at our Northeast Health Center - Family Planning.
We are currently hiring for two schedules:
Position 1
MondayTuesdayWednesdayThursdayFriday11:30am-7:30pm9:30am-5:30pm11:30am-7:30pm9:30am-5:30pm9:30am-5:30pm
No language requirement
Position 2
TuesdayWednesdayThursdayFridaySaturday7:30am-3:30pm11:30am-7:30pm7:30am-3:30pm8:30am-4:30pm8:30am-4:30pm
Bilingual Spanish preferred
Candidates must be able to reliably work the schedule for the position they are selected for.
Occasional work at other times, days, or PPCW locations may be required to support operational needs.
What We're Looking For
We know great candidates come from a variety of backgrounds. If you're excited about this role, we encourage you to apply-even if you don't meet every qualification.
Required
  • High school diploma or equivalent
  • 2+ years of experience in a customer service or high-volume environment
  • Ability to communicate effectively with diverse patients and coworkers
  • Comfort working independently and as part of a team
  • Willingness to learn and adapt in a fast-paced clinical environment

Nice to Have
  • Experience in a medical setting or working directly with patients
  • Familiarity with electronic health records (EHR)
  • Medical Assistant, Phlebotomy, EMT, or CNA certification
  • Spanish language skills

Pay & Growth
$20.37 - $29.68/hour
Pay is based on experience and internal equity, with opportunities to grow over time.
Additional Pay Opportunities
  • Bilingual premium: +$1.72/hour
  • Interpreter-level premium: +$3.44/hour
  • After 6 months, you may be eligible for additional clinic responsibilities that include extra hourly pay

Benefits & Support
We offer a benefits package that supports your health, stability, and growth:
  • Paid time off (up to 4 weeks, increases over time)
  • 9 paid holidays
  • Medical, dental, and vision insurance for eligible employees
  • 403(b) retirement plan with employer matching contributions
  • Free, confidential counseling and support (EAP)
  • Ongoing training and development

Application Tips
Please include all relevant work experience on your application and resume.
We base offers on the experience shared during the hiring process and are not able to adjust compensation after an offer is made.
Equal Opportunity Employer
Planned Parenthood Columbia Willamette is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, gender identity, sexual orientation, age, national origin, disability, veteran status, or any other protected characteristic under applicable law.
We are committed to building a diverse and inclusive workplace where all employees feel valued and respected.