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Back Office Operations Analyst Jobs in Massachusetts

CERES Group

Office Operations Manager

Burlington, MA · On-site

As the Office Operations Manager , you will perform a hybrid role from overseeing recruitment ... If required, work with 3rd party recruiters Operations Analyst * Gather data required to report on ...

Epitec

Operations Analyst

Quincy, MA · On-site

Job #105443 Operations Manager & Analyst Location: Hybrid 1 day a week - 1 ENTERPRISE DR Quincy ... Collaborate with technical and non-technical personnel (Agency functional experts, vendors, PMO, ...

Morgan Stanley

Operations Analyst - Parametric

Boston, MA · Hybrid

$28.85/hr

This role is part of Parametric's hybrid working model, which includes working in the office three ... back - aren't just beliefs, they guide the decisions we make every day to do what's best for our ...

Morgan Stanley

Operations Analyst - Parametric

Boston, MA · Hybrid

$28.85/hr

This role is part of Parametric's hybrid working model, which includes working in the office three ... back - aren't just beliefs, they guide the decisions we make every day to do what's best for our ...

Purple Hires Inc

Data Quality Analysts

Boston, MA · On-site

Work on Trade Life Cycle and Management modules, including Front, Middle, and Back-office operations * Utilize tools such as Charles River Investment Management System (CRD), SQL for data analysis

Adecco

Sales Operations Analyst

Waltham, MA

$33/hr

Highly proficient in Microsoft Office (Excel, Word, PowerPoint) * Experience with Salesforce ... For instant consideration for this Sales Operations Analyst with Adecco in Waltham, MA apply today!

Group1001

Production Operations Analyst II

Waltham, MA · On-site

The Production Operations Analyst II role is primarily responsible for the intake, monitoring, and ... The in-office days will be Tuesday through Thursday each week and are required to support critical ...

Kelly Services

Sales Operations Analyst

Waltham, MA · Remote

$43/hr

Highly proficient in Microsoft Office (Excel, Word, PowerPoint); experience with Salesforce ... Apply to be a Sales Operations Analyst today! #P3 #CB As part of our promise to talent, Kelly ...

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Back Office Operations Analyst information

What is a back office operations analyst?

Back Office Operations Analysts are professionals who support the day-to-day administrative and operational functions within a company, typically in industries like finance, banking, or insurance. They handle tasks such as processing transactions, reconciling accounts, ensuring data accuracy, and maintaining records. These analysts work behind the scenes to ensure that business operations run smoothly, comply with regulations, and support front office teams. Their role is crucial for reducing errors, improving efficiency, and maintaining the integrity of business processes.

What are the key skills and qualifications needed to thrive as a back office operations analyst?

To thrive as a Back Office Operations Analyst, you need strong analytical skills, attention to detail, and a background in finance or business, often supported by a relevant degree. Familiarity with financial software systems, databases, and tools like Microsoft Excel, as well as knowledge of industry regulations, is typically required. Excellent organizational, problem-solving, and communication skills help analysts coordinate processes and ensure accuracy. These skills are crucial for maintaining efficient operations, minimizing errors, and supporting the overall integrity of financial transactions.

What are some common challenges faced by back office operations analysts, and how can they be effectively managed?

Back Office Operations Analysts often face challenges such as managing high volumes of transactions, ensuring data accuracy, and meeting tight deadlines. These challenges can be addressed by developing strong organizational skills, utilizing automation tools to streamline repetitive tasks, and maintaining clear communication with both internal and external stakeholders. Regular process reviews and staying updated on industry regulations also help in minimizing errors and improving operational efficiency. Proactive problem-solving and collaboration with team members are key to successfully navigating these challenges.

What is the difference between Back Office Operations Analyst vs Customer Service Representative?

AspectBack Office Operations AnalystCustomer Service Representative
Primary RoleProcesses and supports back-end operations, data management, and complianceHandles customer inquiries, provides support, and resolves issues
Required SkillsData analysis, attention to detail, knowledge of back-end systemsCommunication, problem-solving, customer service skills
Work EnvironmentOffice-based, behind-the-scenes supportFront-line, customer-facing roles
Common CertificationsNone specific, often familiarity with industry softwareCustomer service certifications (optional)

While both roles support organizational operations, the Back Office Operations Analyst focuses on processing and supporting internal functions, whereas the Customer Service Representative interacts directly with clients to address their needs. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

Are back office operations analysts in demand?

Back Office Operations Analysts are in demand due to the increasing need for efficient administrative and support functions in financial institutions, healthcare, and other industries. Their skills in data management, process optimization, and familiarity with tools like Excel and ERP systems make them valuable in maintaining operational efficiency, especially as companies focus on automation and compliance.

Is a back office operations analyst entry level?

A back office operations analyst role can be entry level or require some experience, depending on the company. Entry-level positions typically require basic knowledge of financial or administrative processes and proficiency with tools like Excel, while more advanced roles may need prior experience or certifications. Job requirements vary by organization and complexity of responsibilities.

What are popular job titles related to Back Office Operations Analyst jobs in Massachusetts?

For Back Office Operations Analyst jobs in Massachusetts, the most frequently searched job titles are:

What job categories do people searching Back Office Operations Analyst jobs in Massachusetts look for?

The top searched job categories for Back Office Operations Analyst jobs in Massachusetts are:

What cities in Massachusetts are hiring for Back Office Operations Analyst jobs?

Cities in Massachusetts with the most Back Office Operations Analyst job openings:

Back Office Operations Analyst jobs near you

Front Office Operations Analyst

Boston, MA

US General Services Administration
Public Administration • 10K+ employees
Learn more about US General Services Administrationexternal

$108K/yr

Full-time

Posted 4 days ago

Job description

As a Front Office Operations Analyst, you will carry out a wide variety of complex functions, activities, and special assignments relating to the effectiveness and efficiency of the overall Federal Acquisition Service (FAS) front office.

Location of position: General Services Administration, Federal Acquisition Service, Location Negotiable After Selection

We are currently filling one vacancy, but additional vacancies may be filled as needed.

Qualifications:

To evaluate your qualifications, your resume must clearly demonstrate how you meet the specialized experience described below. Your resume must not exceed two pages. To ensure your qualifications can be fully evaluated, we recommend including the following information: 

  • Name, address, telephone number, email address;

  • Job Title (if Federal Service, provide series and grade; if not in GS plan, provide GS equivalent grade);

  • Relevant work experience—should include employer name, job title, start and end dates (month/year), the number of hours worked per week and descriptions that explain how you meet the required qualifications in the job announcement.

  • Education, certifications or licensures—If the job announcement requires any education, certifications or licensures, make sure to include the required information and any required documents like transcripts.

Your resume should contain enough information to make a valid determination that you fully meet experience requirements for each grade level you are applying to. If you do not provide enough information for us to determine your qualifications, you may be rated ineligible.

If you have volunteered your service through a National Service program (e.g., Peace Corps, Americorps), we encourage you to apply and include this experience on your resume.
The GS-13 salary range starts at $108,173 per year. Locality will be determined based on duty location.  
SPECIALIZED EXPERIENCE:
To qualify, you must have at least one year of specialized experience equivalent to the GS-12 level or higher in the Federal service. Specialized Experience is experience supporting business and industry operations by:

(1) Analyzing hiring metrics to ensure compliance with organizational goals;

(2) Conducting briefings to provide recommendations on workforce operations; and

(3) Coordinating with human resources staff to ensure management adherence in workforce management operations.

Education:This job does not have an education qualification requirement.Employment Type: OTHER

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